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Journals / Verimlilik Dergisi / 2014 / Cilt: 0 - Sayı: 3

Development of performance measurement in health care organizations and multidimensional mesurement approaches

Sağlık kuruluşlarında performans ölçümünün gelişimi ve çok boyutlu ölçüm yaklaşımları

Bayram ŞAHİN
Songül ÇINAROĞLU
Pages
83–101
Publication Date
2022-11-04
DOI
—
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

At the end of study, suggestions have been made to health care managers in understanding and effectively using performance measurement and measurement systems.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Performance management, which was considered as revision activities in the past as a result of occurrence of undesired situations in management, has become an indispensable part in strategic planning of the organizations in the direction of their continuous improvement goals.
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Key Findings & Data:Recently, as these organizations become more competitive and pay more importance on technology and quality management, they need to measure and develop their performance to achieve financial success and sustainability.
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Conclusion & Impact:At the end of study, suggestions have been made to health care managers in understanding and effectively using performance measurement and measurement systems.
🔬Design:Modeling & Simulation
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

Performance management, which was considered as revision activities in the past as a result of occurrence of undesired situations in management, has become an indispensable part in strategic planning of the organizations in the direction of their continuous improvement goals. Health care organizations are extremely complex organizations which focus on providing efficiency in cost, service and patient care as well. Recently, as these organizations become more competitive and pay more importance on technology and quality management, they need to measure and develop their performance to achieve financial success and sustainability. In this study, the development of performance measurement systems in health care and multi-dimensional performance measurement models have been investigated. At the end of study, suggestions have been made to health care managers in understanding and effectively using performance measurement and measurement systems.

Özet

Geçmişte genellikle yönetimde istenilmeyen durumların ortaya çıkması sonucunda yapılan gözden geçirme faaliyetlerinden oluşan performans ölçümü günümüzde işletmelerin sürekli gelişme hedefleri doğrultusunda stratejik planların vazgeçilmez bir parçası haline gelmiştir. Sağlık kuruluşları aynı anda maliyet, hizmet ve hasta bakımında etkinliğin sağlanmasına odaklanmış olan son derece karmaşık örgütlerdir. Bu örgütler son yıllarda hem daha fazla rekabetçi hale geldikleri hem de teknoloji ve kalite yönetimine önem verdikleri için finansal başarıyı yakalamak ve yaşamlarını devam ettirmek için performans ölçmeye ve geliştirmeye ihtiyaç duymaktadırlar. Bu çalışmada sağlıkta performans ölçüm sistemlerinin gelişimi ve çok boyutlu performans ölçümü modelleri incelenmiştir.Çalışma sonucunda sağlık yöneticilerine performans ölçümü ve ölçüm sistemlerinin anlaşılması ve etkili biçimde kullanımı konusunda önerilerde bulunulmuştur.

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Cite This Article

ŞAHİN, B., ÇINAROĞLU, S. (2022). Development of performance measurement in health care organizations and multidimensional mesurement approaches. Verimlilik Dergisi, Cilt: 0 - Sayı: 3, 83–101. https://ajindex.com/articles/646187

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References (2)

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