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Journals / Verimlilik Dergisi / 2026 / Cilt: 60 Sayı: 4

The Mediating Role of Person-Organizatıon Fit in the Effect of Organizational Support on Job Stress: An Application on Internal Customers

Örgütsel Desteğin İş Stresine Etkisinde Kişi Örgüt Uyumunun Aracılık Rolü: İç Müşteriler Üzerinde Bir Uygulama

Murat Bayat(Düzce Üniversitesi İşletme Fakültesi Uluslararası Ticaret ve Finansman Bölümü)0000-0003-0029-948X
Pages
1199–1214
Publication Date
2026-10-21
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Originality: By integrating the three variables into a comprehensive model and revealing the mediating mechanism of person-organization fit, the study contributes to the literature and provides practical implications for supportive management strategies in healthcare institutions.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Purpose: This study examined the mediating role of person-organization fit in the relationship between perceived organizational support and job stress among healthcare professionals.
📊
Key Findings & Data:Method: The population comprised 1,350 healthcare professionals employed at Düzce University Training and Research Hospital.
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Conclusion & Impact:Originality: By integrating the three variables into a comprehensive model and revealing the mediating mechanism of person-organization fit, the study contributes to the literature and provides practical implications for supportive management strategies in healthcare institutions.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Algılanan Örgütsel Destek · İş Stresi · Kişi-Örgüt Uyumu

Abstract

Purpose: This study examined the mediating role of person-organization fit in the relationship between perceived organizational support and job stress among healthcare professionals. Method: The population comprised 1,350 healthcare professionals employed at Düzce University Training and Research Hospital. Face-to-face questionnaires were administered to 380 volunteers selected through convenience sampling, and the data were analyzed using IBM SPSS Statistics 23 and AMOS. Findings: Perceived organizational support significantly affected job stress and person-organization fit, while person-organization fit significantly affected job stress and partially mediated the relationship between organizational support and job stress. The results highlight organizational support as an important resource for reducing healthcare professionals' job stress and strengthening person-organization fit. Originality: By integrating the three variables into a comprehensive model and revealing the mediating mechanism of person-organization fit, the study contributes to the literature and provides practical implications for supportive management strategies in healthcare institutions.

Özet

Amaç: Bu araştırmada, sağlık çalışanlarında algılanan örgütsel desteğin iş stresine etkisinde kişi-örgüt uyumunun aracılık rolü incelenmiştir. Yöntem: Araştırmanın anakütlesini Düzce Üniversitesi Uygulama ve Araştırma Hastanesi'nde görev yapan 1.350 sağlık çalışanı oluşturmuştur. Kolayda örneklemeyle ulaşılan 380 gönüllüye yüz yüze anket uygulanmış; veriler IBM SPSS 23 ve AMOS ile analiz edilmiştir. Bulgular: Algılanan örgütsel desteğin iş stresini ve kişi-örgüt uyumunu, kişi-örgüt uyumunun da iş stresini anlamlı düzeyde etkilediği belirlenmiştir. Kişi-örgüt uyumu, örgütsel desteğin iş stresine etkisinde kısmi aracılık göstermiştir. Bulgular, örgütsel desteğin sağlık çalışanlarının iş stresini azaltmada ve birey-örgüt uyumunu güçlendirmede önemli olduğunu ortaya koymaktadır. Özgünlük: Çalışma, üç değişkeni bütüncül bir modelde inceleyerek ve kişi-örgüt uyumunun aracılık mekanizmasını ortaya koyarak literatüre katkı sunmakta; sağlık kurumlarında destekleyici yönetim stratejileri için uygulamaya dönük çıkarımlar sağlamaktadır.

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Cite This Article

Bayat, M. (2026). The Mediating Role of Person-Organizatıon Fit in the Effect of Organizational Support on Job Stress: An Application on Internal Customers. Verimlilik Dergisi, Cilt: 60 Sayı: 4, 1199–1214. https://doi.org/10.51551/verimlilik.1940868

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