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Journals / Sosyoekonomi / 2026 / Cilt: 33 Sayı: 65

How Do Quality Culture and Human Capital Influence Innovation Capability in SMEs? Examining the Mediating Role of Knowledge Management Capability

KOBİ’lerde Kalite Kültürü ve Beşerî Sermaye İnovasyon Yeteneğini Nasıl Etkiler? Bilgi Yönetimi Yeteneğinin Aracılık Rolünün İncelenmesi

Önder Ulu(DÜZCE ÜNİVERSİTESİ)0000-0003-0087-4202
Oğuz Demirel(DUZCE UNIVERSITY, FACULTY OF BUSINESS ADMINISTRATION)0000-0003-1436-860X
Meryem Kaya(Teknopark İstanbul)0000-0001-8032-3018
Pages
137–152
Publication Date
2025-07-17
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Results revealed that quality culture and human capital positively affect innovation capability, and knowledge management capability mediates these associations.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Small and medium-sized enterprises (SMEs) are the main components of emerging economies.
📊
Key Findings & Data:Data were collected from 227 SMEs in Istanbul via an online survey form and analysed with structural equation modelling.
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Conclusion & Impact:Results revealed that quality culture and human capital positively affect innovation capability, and knowledge management capability mediates these associations.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Kalite Kültürü · Beşerî Sermaye · İnovasyon Yeteneği

Abstract

Small and medium-sized enterprises (SMEs) are the main components of emerging economies. Their competitive powers directly influence the economy. One of the competition tools for SMEs is innovation capability. This paper investigates the effects of quality culture and human capital on innovation capability and the mediating role of knowledge management capability on these relationships in SMEs. Data were collected from 227 SMEs in Istanbul via an online survey form and analysed with structural equation modelling. Results revealed that quality culture and human capital positively affect innovation capability, and knowledge management capability mediates these associations.

Özet

Küçük ve orta büyüklükteki işletmeler (KOBİ) gelişmekte olan ekonomilerin temel bileşenleridir. Onların rekabet güçleri ekonomiyi doğrudan etkilemektedir. KOBİ’lerin rekabet araçlarından biri de inovasyon yeteneğidir. Bu çalışma KOBİ’lerde kalite kültürü ve beşerî sermayenin inovasyon yeteneği üzerindeki etkilerini ve bilgi yönetimi yeteneğinin bu ilişkilerdeki aracılık rolünü araştırmayı amaçlamaktadır. Çalışmanın verileri İstanbul’da yer alan 227 KOBİ’den çevrimiçi anket yoluyla toplanmış ve yapısal eşitlik modellemesi kullanılarak analiz edilmiştir. Yürütülen Analiz bulguları kalite kültürü ve beşerî sermayenin inovasyon yeteneğini olumlu etkilediğini ve bilgi yönetimi yeteneğinin bu ilişkiler üzerinde aracılık rolü olduğunu ortaya çıkarmıştır.

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Cite This Article

Ulu, Ö., Demirel, O., Kaya, M. (2025). How Do Quality Culture and Human Capital Influence Innovation Capability in SMEs? Examining the Mediating Role of Knowledge Management Capability. Sosyoekonomi, Cilt: 33 Sayı: 65, 137–152. https://doi.org/10.17233/sosyoekonomi.2025.03.07

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