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Journals / The International New Issues in Social Sciences / 2023 / Cilt: 11 Sayı: 1 - The International New Issues in Social Sciences (tini SoS)

The Relationship Between Total Quality Management and Business Performance: An Empirical Study

Mohamed Khalifa Albaddi EJDEA
Pages
23–50
Publication Date
2023-07-04
DOI
—
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Efforts to improve overall performance by focusing on resource efficiency, employee satisfaction and improving the process have an impact on business performance.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The Total Quality Management approach, which emerged in Japan and spread all over the world, differs from classical management as a management approach that cares about the process with the efficient use of resources without wasting and the participation of all employees.
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Key Findings & Data:Efforts to improve overall performance by focusing on resource efficiency, employee satisfaction and improving the process have an impact on business performance.
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Conclusion & Impact:For this, a field study was carried out in Libya and the existence of a relationship between the two variables was determined.
🔬Design:Research Article
📍Scope:Comprehensive Sample
⚙️Variables:Quality · Total Quality Management · performance

Abstract

The Total Quality Management approach, which emerged in Japan and spread all over the world, differs from classical management as a management approach that cares about the process with the efficient use of resources without wasting and the participation of all employees. Efforts to improve overall performance by focusing on resource efficiency, employee satisfaction and improving the process have an impact on business performance. The aim of this study is to determine the relationship between Total Quality Management practices and business performance. For this, a field study was carried out in Libya and the existence of a relationship between the two variables was determined.

Özet

Toplam Kalite Yönetimi ve İşletme Performansı Arasındaki İlişki: Ampirik Bir Çalışma Japonya’da ortaya çıkıp tüm dühyaya yayılan Toplam Kalite Yönetimi anlayışı, kaynakların israf edilmeden verimli bir biçimde kullanlıması ve tüm çalışanların katılımıyla süreci önemseyen bir yönetim anlayışı olarak klasik yönetimden ayrışmaktadır. Kaynak verimliliği, çalışan memnuniyetinin önemsenmesi ve sürecin iyileşmesi suretiyle genel performansın iyileşmesine yönelik çalışmalar, işletme performansı üzerinde etkili olmaktadır. Bu çalışmanın amacı Toplam Kaite Yönetimi uygulamalrıyla işletm eperformansı arasındaki ilişkinin belirlenmesidir. Bunun için Libya’da bir saha araştırması gerçekleştirilmiş, iki değişken arasında ilişkinin varlığı tespit edilmiştir.

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Cite This Article

EJDEA, M. K. A. (2023). The Relationship Between Total Quality Management and Business Performance: An Empirical Study. The International New Issues in Social Sciences, Cilt: 11 Sayı: 1 - The International New Issues in Social Sciences (tini SoS), 23–50. https://ajindex.com/articles/952887

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