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Journals / Mehmet Akif Ersoy Üniversitesi Uygulamalı Bilimler Dergisi / 2026 / Cilt: 10 Sayı: 1

The Importance of Empathetic Leadership for Organizations: A Systematic Review

Empatik Liderliğin Örgütler İçin Önemi: Sistematik Derleme Çalışması

Hayri Cengiz(SÜLEYMAN DEMİREL ÜNİVERSİTESİ)0000-0002-3394-349X
Pages
143–156
Publication Date
2026-03-30
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The results show that empathetic leadership is a leadership approach that provides emotional support to employees, builds trust, makes them feel psychologically safe, while also encouraging organizational commitment, job satisfaction, innovative and proactive behaviors and contributes to individual and organizational performance.

📌 3 Key Takeaways

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Objective & Hypothesis:The purpose of this study is to reveal and comprehensively evaluate the implications of empathetic leadership behavior in organizations for individuals and organizations.
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Key Findings & Data:In this regard, a systematic review approach was preferred and 15 publications were included in the study after screening national and international academic articles published between 2019 and 2025 using various selection criteria.
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Conclusion & Impact:The results show that empathetic leadership is a leadership approach that provides emotional support to employees, builds trust, makes them feel psychologically safe, while also encouraging organizational commitment, job satisfaction, innovative and proactive behaviors and contributes to individual and organizational performance.
🔬Design:Review & Systematic Survey
📍Scope:2019 Verileri
⚙️Variables:empati · empatik liderlik · sistematik derleme

Abstract

The purpose of this study is to reveal and comprehensively evaluate the implications of empathetic leadership behavior in organizations for individuals and organizations. In this regard, a systematic review approach was preferred and 15 publications were included in the study after screening national and international academic articles published between 2019 and 2025 using various selection criteria. The results show that empathetic leadership is a leadership approach that provides emotional support to employees, builds trust, makes them feel psychologically safe, while also encouraging organizational commitment, job satisfaction, innovative and proactive behaviors and contributes to individual and organizational performance. Empathetic leadership theory is not an approach based solely on the interests of the employee or the organization, but aims to satisfy all parties. When the results are evaluated holistically, they reveal that the empathetic leadership behavior exhibited in organizations is a strategic and distinctive approach that contributes to both employees and the organization. It is expected that the findings of this study will provide guidance for future research focusing on the organizational effects of empathetic leadership

Özet

Bu çalışmanın amacı örgütlerdeki empatik liderlik davranışının bireyler ve örgütler açısından beraberinde getirdiği sonuçları ortaya koymak ve bütüncül olarak değerlendirmektir. Bu doğrultuda sistematik derleme yöntemi tercih edilmiş, 2019 ile 2025 yılları arasında yayınlanan ulusal ve uluslararası akademik makaleler çeşitli eleme kriterlerinden geçirilmiş, ardından 15 yayın çalışmaya dahil edilmiştir. Elde edilen sonuçlar empatik liderliğin iş görenlere duygusal destek sunan, güven ilişkisi geliştiren, psikolojik olarak güvende hissetmesini sağlayan, tüm bunlarla birlikte örgüte bağlılığı, iş tatminini, yenilikçi ve proaktif davranışları teşvik eden, bireysel ve örgütsel performansa katkı sağlayan bir liderlik yaklaşımı olduğunu göstermektedir. Empatik liderlik teorisi yalnız iş görenin ya da örgütün çıkarını temel alan bir yaklaşım olmamakla birlikte tüm tarafların memnuniyetini hedeflemektedir. Bu çalışmadan elde edilen sonuçlar da bütüncül olarak değerlendirildiğinde, örgütlerde sergilenen empatik liderlik davranışının hem iş görenlere hem de örgütlere sunduğu katkıyla stratejik öneme sahip, fark yaratıcı bir yaklaşım olduğunu ortaya koymaktadır. Bu çalışmayla ortaya konan sonuçların, empatik liderliğin örgütsel düzeydeki etkilerine odaklanan gelecekteki araştırmalar için yol gösterici olacağı düşünülmektedir.

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Cite This Article

Cengiz, H. (2026). The Importance of Empathetic Leadership for Organizations: A Systematic Review. Mehmet Akif Ersoy Üniversitesi Uygulamalı Bilimler Dergisi, Cilt: 10 Sayı: 1, 143–156. https://doi.org/10.31200/makuubd.1883785

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