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Journals / İktisadi İdari ve Siyasal Araştırmalar Dergisi / 2026 / Sayı: 29

Academic Development of the Concept of Public Service Motivation: A Bibliometric Analysis

Kamu Hizmeti Motivasyonu Kavramının Akademik Gelişimi: Bir Bibliyometrik Analiz

Hasret Öztürk(BURDUR MEHMET AKİF ERSOY ÜNİVERSİTESİ, SOSYAL BİLİMLER MESLEK YÜKSEKOKULU)0000-0001-9111-4844
Pages
502–523
Publication Date
2026-06-05
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Based on the findings, it was concluded that insufficient research has been conducted on the concept of public service motivation in relation to the themes of organizational culture, experimentation, behavior, development, and employee attitudes.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The purpose of this study is to trace the academic development of the concept of public service motivation and to guide researchers working on this concept by contributing to the public administration literature.
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Key Findings & Data:After filtering the raw data obtained in the analyses, a total of 3044 research and review articles were included in the analysis.
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Conclusion & Impact:Based on the findings, it was concluded that insufficient research has been conducted on the concept of public service motivation in relation to the themes of organizational culture, experimentation, behavior, development, and employee attitudes.
🔬Design:Review & Systematic Survey
📍Scope:Comprehensive Sample
⚙️Variables:bibliyometrik analiz · kamu hizmeti motivasyonu · web of science

Abstract

The purpose of this study is to trace the academic development of the concept of public service motivation and to guide researchers working on this concept by contributing to the public administration literature. In order to reveal the academic development of the concept of public service motivation, seven research questions were created and bibliometric analysis was conducted using the Web of Science database as the main source. After filtering the raw data obtained in the analyses, a total of 3044 research and review articles were included in the analysis. As a result of the analysis, researchers from the United States, Europe and Asia contributed to the development of the concept. Studies related to the concept are published in journals with high H-index. It has been determined that the concept of public service motivation has a vibrant, dynamic and constantly evolving structure, especially in international literature, and that the factors that motivate employees in public administration and public services to serve the public have not been fully described. Based on the findings, it was concluded that insufficient research has been conducted on the concept of public service motivation in relation to the themes of organizational culture, experimentation, behavior, development, and employee attitudes.

Özet

Bu araştırmanın amacı, kamu hizmeti motivasyonu kavramının akademik gelişiminin ortaya konulması ve kamu yönetimi literatürüne katkı sağlanması suretiyle kavram üzerinde çalışma yapacak araştırmacılara rehberlik etmektir. Kamu hizmeti motivasyonu kavramının akademik gelişiminin ortaya konulabilmesi için yedi araştırma sorusu oluşturulmuş ve Web of Science veri tabanı ana kaynak kullanılarak bibliyometrik analiz yapılmıştır. Analizlerde elde edilen ham veriler ayıklandıktan sonra toplam 3044 makale ve inceleme makalesi analize dahil edilmiştir. Analizler sonucunda Amerika Birleşik Devletleri başta olmak üzere, Avrupa ve Asyalı araştırmacılar kavramın gelişimine ortak katkılar sunmuşlardır. Kavramla ilişkili çalışmalar H-indeksi yüksek dergilerde yayınlanmaktadır. Kamu hizmeti motivasyonu kavramının özellikle yabancı literatürde geniş yer tuttuğu, kamu yönetiminde ve kamu hizmetlerinde çalışanları kamuya hizmet etmeye yönelten güdüleyici faktörlerin tam olarak betimlenmemiş olması nedeniyle kavramın canlı, dinamik ve sürekli gelişen yapıya sahip olduğu belirlenmiştir. Yine bulgular ışığında, kamu hizmeti motivasyonu kavramının, örgüt kültürü (organizational culture), deney (experiment), davranış (behavior), gelişim ve çalışan tutumları (development ve employee attitudes) temaları ile ilişkilendirilerek yeterince çalışma yapılmadığı sonucuna varılmıştır.

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Cite This Article

Öztürk, H. (2026). Academic Development of the Concept of Public Service Motivation: A Bibliometric Analysis. İktisadi İdari ve Siyasal Araştırmalar Dergisi, Sayı: 29, 502–523. https://doi.org/10.25204/iktisad.1773580

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