PROJECT ON SINGLE EMERGENCY CALL (112) CENTRES AND E-CALL APPLICATIONS WITHIN THE FRAMEWORK OF TECHNOLOGY USE, EUROPEANIZATION, EFFECTIVENESS AND EFFICIENCY AT PUBLIC SECTOR
KAMUDA TEKNOLOJİ KULLANIMI, AVRUPALILAŞMA, ETKİNLİK VE VERİMLİLİK AÇISINDAN TEK NUMARA (112) ACİL ÇAĞRI MERKEZLERİ PROJESİ VE E-ÇAĞRI (E-CALL) UYGULAMALARI
Within the framework of the EU Harmonization Process, “The Project onSingle Emergency Call (112) Centres” has been implemented in Turkey since 2003.Upon the completion of the Project, the short call number “112”, being used onlyfor health emergency calls in its present form in Turkey, shall be used, just like inall EU Member States, as a single emergency call number for emergency requestssuch as fire, health, security and safety in the country-wide.This paper aims to evaluate the “Project on Single Emergency Call (112)Centres and E-Call applications that shall operate in integrity with this Projectwithin the framework of the benefit from information and communicationtechnologies, Europeanization, effectiveness and efficiency at public sector.
📌 3 Key Takeaways
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Objective & Hypothesis:Within the framework of the EU Harmonization Process, “The Project onSingle Emergency Call (112) Centres” has been implemented in Turkey since 2003.Upon the completion of the Project, the short call number “112”, being used onlyfor health emergency calls in its present form in Turkey, shall be used, just like inall EU Member States, as a single emergency call number for emergency requestssuch as fire, health, security and safety in the country-wide.This paper aims to evaluate the “Project on Single Emergency Call (112)Centres and E-Call applications that shall operate in integrity with this Projectwithin the framework of the benefit from information and communicationtechnologies, Europeanization, effectiveness and efficiency at public sector.
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Key Findings & Data:Within the framework of the EU Harmonization Process, “The Project onSingle Emergency Call (112) Centres” has been implemented in Turkey since 2003.Upon the completion of the Project, the short call number “112”, being used onlyfor health emergency calls in its present form in Turkey, shall be used, just like inall EU Member States, as a single emergency call number for emergency requestssuch as fire, health, security and safety in the country-wide.This paper aims to evaluate the “Project on Single Emergency Call (112)Centres and E-Call applications that shall operate in integrity with this Projectwithin the framework of the benefit from information and communicationtechnologies, Europeanization, effectiveness and efficiency at public sector.
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Conclusion & Impact:Within the framework of the EU Harmonization Process, “The Project onSingle Emergency Call (112) Centres” has been implemented in Turkey since 2003.Upon the completion of the Project, the short call number “112”, being used onlyfor health emergency calls in its present form in Turkey, shall be used, just like inall EU Member States, as a single emergency call number for emergency requestssuch as fire, health, security and safety in the country-wide.This paper aims to evaluate the “Project on Single Emergency Call (112)Centres and E-Call applications that shall operate in integrity with this Projectwithin the framework of the benefit from information and communicationtechnologies, Europeanization, effectiveness and efficiency at public sector.
🔬Design:Research Article
📍Scope:2003 Verileri
⚙️Variables:Domain Parameters
Abstract
Within the framework of the EU Harmonization Process, “The Project onSingle Emergency Call (112) Centres” has been implemented in Turkey since 2003.Upon the completion of the Project, the short call number “112”, being used onlyfor health emergency calls in its present form in Turkey, shall be used, just like inall EU Member States, as a single emergency call number for emergency requestssuch as fire, health, security and safety in the country-wide.This paper aims to evaluate the “Project on Single Emergency Call (112)Centres and E-Call applications that shall operate in integrity with this Projectwithin the framework of the benefit from information and communicationtechnologies, Europeanization, effectiveness and efficiency at public sector.
Özet
Türkiye'de 2003 yılından itibaren, Avrupa Birliğine uyum süreci kapsamında "Tek Numara (112) Acil Çağrı Merkezleri Projesi" uygulamaya konulmuştur. Projenin tamamlanmasıyla birlikte, Türkiye'de mevcut haliyle sadece "sağlık" çağrıları için kullanılan "112" kısa numarası, tüm Avrupa Birliği ülkelerinde olduğu gibi ülke genelinde yangın, sağlık, güvenlik ve asayiş gibi acil yardım talepleri için de tek acil çağrı numarası olarak kullanılmaya başlanacaktır. Bu çalışmada, kamu yönetiminde bilgi ve iletişim teknolojilerinden yararlanma, Avrupalılaşma, etkinlik ve verimlilik açısından, "Tek Numara (112) Acil Çağrı Merkezleri Projesi" ile, bu projeye entegre bir şekilde çalışan e-çağrı (e-call) uygulamalarının değerlendirilmesi amaçlanmaktadır
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Cite This Article
SÖNMEZ, M. (2022). PROJECT ON SINGLE EMERGENCY CALL (112) CENTRES AND E-CALL APPLICATIONS WITHIN THE FRAMEWORK OF TECHNOLOGY USE, EUROPEANIZATION, EFFECTIVENESS AND EFFICIENCY AT PUBLIC SECTOR. Türk İdare Dergisi, Cilt: 0 - Sayı: 482, 149–182. https://ajindex.com/articles/625407
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