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Journals / Journal of Tourism and Gastronomy Studies / 2018 / Cilt: 6 - Sayı: 1

The Effects of Perceived Organizational Support on Organizational Outcomes: A Research in Hotel Establishments

Algılanan Örgütsel Desteğin Örgütsel Çıktılar Üzerine Etkileri: Otel İşletmelerinde Bir Araştırma

MUSTAFA AKSOY
ALEV SÖKMEN
Pages
200–212
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

As employees' perception of organizational support increases, the positive effect of organizational commitment, organizational trust, and job satisfaction was found to be higher.

📌 3 Key Takeaways

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Objective & Hypothesis:Under the intense competition conditions of our era, the real power that businesses need to survive, stands out as the quality of human resources working within the business instead of the financial resources they have.
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Key Findings & Data:The data of this study were obtained from 735 participants working in bar and service departments in hotel operations in Antalya/Belek and the interrelationships between variables were examined by means of correlation and regression analysis.
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Conclusion & Impact:As employees' perception of organizational support increases, the positive effect of organizational commitment, organizational trust, and job satisfaction was found to be higher.
🔬Design:Research Article
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

Under the intense competition conditions of our era, the real power that businesses need to survive, stands out as the quality of human resources working within the business instead of the financial resources they have. And in parallel with this, the concepts of organizational behavior variables take place as two of the most popular topics of literature by means of their positive effect on employee productivity and due to the importance and value they have on subjects of ensuring the organizations’ adaptation to changes in business environment and survive. The purpose of this study is to examine the relationship between perceived organizational support, organizational commitment, organizational trust, and job satisfaction. The data of this study were obtained from 735 participants working in bar and service departments in hotel operations in Antalya/Belek and the interrelationships between variables were examined by means of correlation and regression analysis. The results reveal that positive and significant relationships were found between perceived organizational support, organizational commitment, organizational trust, and job satisfaction. As employees' perception of organizational support increases, the positive effect of organizational commitment, organizational trust, and job satisfaction was found to be higher.

Özet

Çağımızın yoğun rekabet şartları altında, işletmelerin ayakta kalabilmeleri yolunda ihtiyaç duydukları gerçek gücün, sahip oldukları finansal kaynakların ötesinde, işletme bünyesinde görev yapan insan kaynağının niteliği olduğu öne çıkmaktadır. Buna paralel şekilde de, çeşitli örgütsel davranış değişkenleri de; çalışan verimliliği üzerindeki olumlu etkileri ve örgütün çevresel değişikliklere adaptasyonun sağlanması konularında sahip oldukları önem ve değerden ötürü, örgütsel davranış alanının popüler araştırma konuları arasında yer almaktadır. Bu çalışmanın amacı algılanan örgütsel desteğin, örgütsel bağlılık, örgütsel güven ve iş tatmini ile ilişkisini ve bu değişkenler üzerine etkisini ortaya koymaktır. Araştırmanın verileri Antalya Belek’te yer alan bir otel işletmesinin servis ve bar bölümlerde çalışan 735 katılımcıdan elde edilmiştir ve değişkenler arası ilişkiler korelasyon ve regresyon analizleri ile incelenmiştir. Elde edilen bulgulara göre algılanan örgütsel destek, örgütsel bağlılık, örgütsel güven ve iş tatmini arasında pozitif yönlü ve anlamlı ilişkiler bulunmuştur. Ayrıca algılanan örgütsel desteğin bu değişkenleri anlamlı düzeyde etkilediği de tespit edilmiştir.

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Cite This Article

AKSOY, M., SÖKMEN, A. (2018). The Effects of Perceived Organizational Support on Organizational Outcomes: A Research in Hotel Establishments. Journal of Tourism and Gastronomy Studies, Cilt: 6 - Sayı: 1, 200–212. https://ajindex.com/articles/271001

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