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Journals / Journal of Yasar University / 2013 / Cilt: 8 - Sayı: 30

The effects of user characteristics on enterprise resource planning implementation success and perceived organizational performance

Kullanıcı özelliklerinin kurumsal kaynak planlaması uygulama başarısına ve algılanan organizasyonel performansa etkisi

YAŞAR AKÇA
GÖKHAN ÖZER
Pages
4966–4984
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

It was observed as a review of examination on the parameters of the research that, perceived organizational performance increases as the ERP implementation success increases.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The aim of this study is to demonstrate the effects of user attributes on Enterprise Resource Planning (ERP) system implementation success and organizational performance.
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Key Findings & Data:Research data obtained from 236 firms through surveys which were analyzed by using factor analysis.
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Conclusion & Impact:It was observed as a review of examination on the parameters of the research that, perceived organizational performance increases as the ERP implementation success increases.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

The aim of this study is to demonstrate the effects of user attributes on Enterprise Resource Planning (ERP) system implementation success and organizational performance. User attributes represent user satisfaction and user resistance. There are also two sub-dimension of user satisfaction. Those are perceived ease of use and perceived usefulness. Research data obtained from 236 firms through surveys which were analyzed by using factor analysis. As a results; it was observed that user satisfaction, perceived ease of use and perceived usefulness has a statistically positive influence on ERP implementation success and perceived organizational performance. Although user resistance has a positive influence on ERP implementation success and perceived organizational performance, it is not statistically significant. It was observed as a review of examination on the parameters of the research that, perceived organizational performance increases as the ERP implementation success increases.

Özet

Çalışmanın hedefi, kullanıcı özelliklerini oluşturan değişkenlerin Kurumsal Kaynak Planlaması (KKP) sistemi uygulama başarısı ile organizasyonel performansa etkilerini göstermektir. Kullanıcı özelliklerini kullanıcı tatmini ve kullanıcı direnci temsil etmektedir. Kullanıcı tatmininin de iki alt boyutu vardır. Bunlar algılanan kullanım kolaylığı ve algılanan yararlılıktır. 236 firmadan anket yoluyla elde edilen veriler faktör analizine tabi tutulmuştur. Sonuçlar ise; kullanıcı tatmininin KKP uygulama başarısı ile algılanan organizasyonel performansı istatistiki olarak pozitif yönde etkilediğini ortaya koymaktadır. Kullanıcı direncinin KKP uygulama başarısı ve algılanan organizasyonel performans üzerinde pozitif bir etkisi bulunmakla birlikte bu etki istatistiki olarak anlamlı değildir. Parametreler incelendiğinde KKP uygulama başarısı arttıkça, algılanan organizasyonel performansın arttığı görülmektedir.

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Cite This Article

AKÇA, Y., ÖZER, G. (2013). The effects of user characteristics on enterprise resource planning implementation success and perceived organizational performance. Journal of Yasar University, Cilt: 8 - Sayı: 30, 4966–4984. https://ajindex.com/articles/214381

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