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Journals / Klinik ve Ruh Sağlığı Psikolojik Danışmanlığı Dergisi / 2026 / Cilt: 5 Sayı: 1

PATIENTS' VIEWS ON PROVIDING PSYCHOLOGICAL SUPPORT IN PRIMARY HEALTH CARE SERVICES

Hastaların Birinci Basamak Sağlık Hizmetlerinde Psikolojik Destek Sunulmasına İlişkin Görüşleri

Semra Özcan(İzmir balçova aile sağlığı merkezi)
Fatoş Bulut Ateş(ÇUKUROVA ÜNİVERSİTESİ, EĞİTİM FAKÜLTESİ)0000-0002-8606-355X
Pages
42–53
Publication Date
2025-06-30
DOI
—
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Participants frequently stated their desire to receive psychological support, found the provision of psychological support services at family health centers (FHC) to be appropriate, and highlighted numerous advantages of such services in terms of healthcare delivery.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The comprehensive and holistic delivery of healthcare services is crucial for protecting and improving individuals' physical and mental health.
📊
Key Findings & Data:This study aims to contribute to primary healthcare services by identifying the need for and quality of psychological support in primary healthcare and enhancing psychological support services to improve service quality and performance.
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Conclusion & Impact:Participants frequently stated their desire to receive psychological support, found the provision of psychological support services at family health centers (FHC) to be appropriate, and highlighted numerous advantages of such services in terms of healthcare delivery.
🔬Design:Araştırma Makalesi
📍Scope:Comprehensive Sample
⚙️Variables:Birinci basamak sağlık hizmetleri · psikolojik sağlık · biyopsikosoyal model

Abstract

The comprehensive and holistic delivery of healthcare services is crucial for protecting and improving individuals' physical and mental health. This study aims to contribute to primary healthcare services by identifying the need for and quality of psychological support in primary healthcare and enhancing psychological support services to improve service quality and performance. In this context, semi-structured interviews were conducted with 69 patients who visited a family health center. The data obtained were analyzed using the content analysis method. Participants frequently stated their desire to receive psychological support, found the provision of psychological support services at family health centers (FHC) to be appropriate, and highlighted numerous advantages of such services in terms of healthcare delivery.

Özet

Sağlık hizmetlerinin kapsamlı ve bütüncül bir yaklaşımla sunulması, bireylerin hem fiziksel hem de ruhsal sağlığını koruma ve iyileştirme açısından büyük önem taşımaktadır. Bu araştırmada, birinci basamak sağlık hizmetlerinde psikolojik destek ihtiyacını ve niteliğini saptayarak, hizmet kalitesinin ve performansın arttırılması için psikolojik destek hizmetlerinin iyileştirilmesi yönünde birinci basamak sağlık hizmetlerine katkı yapmak amaçlanmıştır. Bu doğrultuda aile sağlığı merkezine başvuran 69 hasta ile yarı yapılandırılmış görüşmeler gerçekleştirilmiştir. Elde edilen veriler içerik analizi yöntemi ile analiz edilmiştir. Katılımcı hastalar yüksek sıklıkla psikolojik destek almak istediklerini, aile sağlığı merkezlerinde psikolojik destek hizmetinin verilmesini uygun buldukları ve bu durumun, hizmet açısından birçok avantajları bulunduğunu ifade etmişlerdir.

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Cite This Article

Özcan, S., Ateş, F. B. (2025). PATIENTS' VIEWS ON PROVIDING PSYCHOLOGICAL SUPPORT IN PRIMARY HEALTH CARE SERVICES. Klinik ve Ruh Sağlığı Psikolojik Danışmanlığı Dergisi, Cilt: 5 Sayı: 1, 42–53. https://ajindex.com/articles/1619462

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