Journals / Journal of Health Sciences and Management / 2026 / Cilt: 6 Sayı: 3

The Effect of Leadership Styles on Employees’ Silence and Voice in Mediation of Psychological Safety Perception in Hospitals

Hastanelerde Liderlik Tarzlarının Psikolojik Güvenlik Algısı Aracılığında Çalışanların Sessizlik ve Sesliliğine Etkisi

Pages
105–114
Publication Date
2026-09-30
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Results: It was concluded that transformational leadership has a direct positive effect on employees’ initiative and toleration, as well as an indirect positive effect on silence and voice behaviors for the benefit of the organization through the perception of psychological safety.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Objective: The aim of this study is to determine the effect of three leadership styles, transformational, laissez-faire and transactional leadership, on employee silence and voice behaviors mediated by the perception of psychological safety.
📊
Key Findings & Data:Methods: The research sample consists of 266 clinical and administrative staff of two private hospitals in Istanbul.
💡
Conclusion & Impact:Results: It was concluded that transformational leadership has a direct positive effect on employees’ initiative and toleration, as well as an indirect positive effect on silence and voice behaviors for the benefit of the organization through the perception of psychological safety.
🔬Design:Modeling & Simulation
📍Scope:Comprehensive Sample
⚙️Variables:Liderlik tarzları · Psikolojik güvenlik algısı · Çalışan sessizlik ve seslilik davranışı

Abstract

Objective: The aim of this study is to determine the effect of three leadership styles, transformational, laissez-faire and transactional leadership, on employee silence and voice behaviors mediated by the perception of psychological safety. Methods: The research sample consists of 266 clinical and administrative staff of two private hospitals in Istanbul. In addition to descriptive statistics, correlation and variance analyses, structural equation modeling path analysis was employed to test the research hypotheses. Results: It was concluded that transformational leadership has a direct positive effect on employees’ initiative and toleration, as well as an indirect positive effect on silence and voice behaviors for the benefit of the organization through the perception of psychological safety. While transactional leadership has a direct positive effect on initiative, it has an indirect positive effect on employees’ self-interested voice and silence behaviors through initiative. On the other hand, laissez-faire leadership has the opposite effect and has a direct negative effect on initiative, toleration, and silence behaviors for the benefit of the organization, while it has an indirect positive effect on self-interested voice and silence behaviors. Conclusion: It has been concluded that transformational and transactional leadership is decisive in creating an environment that encourages employees to report errors and feel psychologically safe, while laissez-faire leadership influences employees to voice their opinions or remain silent in ways that are more beneficial to themselves.

Özet

Amaç: Bu çalışmanın amacı, dönüşümcü, serbest bırakıcı ve etkileşimci liderlik olarak üçlü liderlik tarzlarının, psikolojik güvenlik algısı aracılığında çalışan sessizlik ve seslilik davranışları üzerindeki etkisini belirlemektir. Yöntemler: Araştırma örneklemi, İstanbul’daki iki özel hastanenin 266 klinik ve idari personelinden oluşmaktadır. Tanımlayıcı istatistikler, korelasyon ve varyans analizlerine ilâveten, hipotez testleri yapısal eşitlik modeli yol analiziyle ölçülmüştür. Bulgular: Dönüşümcü liderliğin çalışanların inisiyatif alma ve hoşgörü gösterme davranışlarını doğrudan pozitif etkilediği, bununla birlikte psikolojik güvenlik algısı aracılığında kurum yararına sessizlik ve seslilik davranışlarını da dolaylı pozitif etkilediği sonucuna ulaşılmıştır. Etkileşimci liderliğin inisiyatif alma üzerinde doğrudan pozitif etkisi bulunurken, inisiyatif alma aracılığında çalışanların kurum yararına seslilik ve sessizlik davranışlarında dolaylı pozitif etkisi vardır. Serbest bırakıcı liderlik tarzı ise tam tersi etki yaratarak inisiyatif alma, hoşgörü gösterme, kurum yararına sessizlik davranışlarını doğrudan negatif etkilerken, kendi yararına seslilik ve sessizlik davranışlarını dolaylı pozitif etkilediği görülmüştür. Sonuç: Çalışanların hata bildirimini teşvik edecek ve psikolojik olarak rahat hissedecekleri ortamı yaratmada dönüşümcü ve etkileşimci liderliğin belirleyici olduğu; serbest bırakıcı liderliğin ise çalışanların daha çok kendi yararlarına olacak şekilde ses çıkarmasına veya sessiz kalmasına etki ettiği sonucuna ulaşılmıştır.

🔖

Cite This Article

Tüzün, M., Bekaroğlu, Ş. B. (2026). The Effect of Leadership Styles on Employees’ Silence and Voice in Mediation of Psychological Safety Perception in Hospitals. Journal of Health Sciences and Management, Cilt: 6 Sayı: 3, 105–114. https://ajindex.com/articles/1592303

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (34)

  1. Akdoğan, E. (2002). Öğretim elemanlarının algıladıkları liderlik stilleri ile iş doyum düzeyleri arasındaki ilişki [Yayınlanmamış yüksek lisans tezi, Marmara Üniversitesi]. İstanbul.
  2. Appelbaum, N. P., Dow, A., Mazmanian, P. E., Jundt, D. K., & Appelbaum, E. N. (2016). The effects of power, leadership and psychological safety on resident event reporting. Medical Education, 50(3), 343-350.
  3. Ataman, G. (2009). İşletme Yönetimi: Temel Kavramlar ve Yeni Yaklaşımlar. Türkmen Kitabevi.
  4. Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re‐examining the components of transformational and transactional leadership using the Multifactor Leadership. Journal of Occupational and Organizational Psychology, 72(4), 441-462.
  5. Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
  6. Basit, A. A. (2017). Trust in supervisor and job engagement: mediating effects of psychological safety and felt obligation. The Journal of Psychology, 151(8), 701-721.
  7. Bilgin, N., Gülşen, M., Kutlu, A., & Pakyüz, S. Ç. (2019). Çalışan sessizlik ve seslilik davranışları ölçeğinin öğretim elemanları üzerinde Türkçeye uyarlanması. Ege Üniversitesi Hemşirelik Fakültesi Dergisi, 35(3), 103-114.
  8. Dyne, L. V., Ang, S., & Botero, I. C. (2003). Conceptualizing employee silence and employee voice as multidimensional constructs. Journal of Management Studies, 40(6), 1359-1392.
  9. Duan, J., Bao, C., Huang, C., & Brinsfield, C. T. (2018). Authoritarian leadership and employee silence in China. Journal of Management and Organization, 24(1), 62-80.
  10. Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383.
  11. Elsaied, M. M. (2019). Supportive leadership, proactive personality and employee voice behavior: the mediating role of psychological safety. American Journal of Business, 34(1), 2-18.
  12. Erkutlu, H. V., Kayacan, M., & Özdemir, H. Ö. (2019). Sağlık çalışanlarında psikolojik güvenlik ile üretkenlik karşıtı iş davranışları arasında bir çalışma. Sosyal, Beşeri ve İdari Bilimler Dergisi, 2(3), 166-179.
  13. Erol, E. (2004). Örgütsel Davranış ve Yönetim Psikolojisi. Beta Yayınevi.
  14. Fu, Q., Cherian, J., Ahmad, N., Scholz, M., Samad, S., & Comite, U. (2022). An inclusive leadership framework to foster employee creativity in the healthcare sector: the role of psychological safety and polychronicity. International Journal of Environmental Research and Public Health, 19(8), 4519-4531.
  15. Grailey, K., Murray, E., Reader, T., & Brett, S. (2021). The presence and potential impact of psychological safety in the healthcare setting: an evidence synthesis. BMC Health Services Research, 21(1), 1-15.
  16. Hair Jr, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis. Pearson New International Edition, 7th Edition.
  17. Hassan, M. U., Hassan, I. E., & Batool, F. (2015). Employee voice behaviour in organisations: evidence from Pakistan. Asian Journal of Management Science and Applications, 2(2), 195-212.
  18. Hinkin, T. R., & Schriesheim, C. A. (2008). A theoretical and empirical examination of the transactional and non-leadership dimensions of the Multifactor Leadership Questionnaire (MLQ). The Leadership Quarterly, 19(5), 501-513.
  19. Hirschman, A. O. (1970). Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States. Harvard University Press.
  20. Hu, G., Guo, Z., Wang, Y., & Wang, L. (2025). The differential association between leadership styles and organizational silence in a sample of chinese nurses: a multi‐indicator and multicause study. Journal of Nursing Management, (1), 1-9.
  21. Kerrissey, M. J., Hayirli, T. C., Bhanja, A., Stark, N., Hardy, J., & Peabody, C. R. (2022). How psychological safety and feeling heard relate to burnout and adaptation amid uncertainty. Health Care Management Review, 47(4), 308-316.
  22. Lee, S. E., & Dahinten, V. S. (2021). Psychological safety as a mediator of the relationship between inclusive leadership and nurse voice behaviors and error reporting. Journal of Nursing Scholarship, 53(6), 737-745.
  23. Nembhard, I. M., & Edmondson, A. C. (2006). Making it safe: the effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 27(7), 941-966.
  24. Ortega, A., Van den Bossche, P., Sánchez-Manzanares, M., Rico, R., & Gil, F. (2014). The influence of change-oriented leadership and psychological safety on team learning in healthcare teams. Journal of Business and Psychology, 29, 311-321.
  25. Remtulla, R., Hagana, A., Houbby, N., Ruparell, K., Aojula, N., Menon, A., Thavarajasingam, S. G., & Meyer, E. (2021). Exploring the barriers and facilitators of psychological safety in primary care teams: a qualitative study. BMC Health Services Research, 21, 1-12.
  26. Robert, V., & Vandenberghe, C. (2021). Laissez-faire leadership and affective commitment: the roles of leader-member exchange and subordinate relational self-concept. Journal of Business and Psychology, 36(4), 533-551.
  27. Sakal, Ö. (2018). Kamuda “iyi yönetim” perspektifinde hizmetkar liderlik, psikolojik güvenlik ve örgütsel özdeşleşme arasındaki ilişkilerin incelenmesi. Ombudsman Akademik, (1), 259-293.
  28. Scheepers, R. A., van den Goor, M., Arah, O. A., Heineman, M. J., & Lombarts, K. M. (2018). Physicians' perceptions of psychological safety and peer performance feedback. Journal of Continuing Education in the Health Professions, 38(4), 250-254.
  29. Soyalin, M., & Karabey, C. N. (2020). Örgütsel etik iklim ve çalışan sesliliği davranışı arasındaki ilişki: Psikolojik güvenliğin aracı rolü 1. Business and Economics Research Journal, 11(3), 875-889.
  30. Tüzün, M., & Bekaroğlu, Ş. B. (2025, Aralık 4-5). Hastane çalışanlarında çalışan sessizlik ve seslilik davranışları [Sözel Sunum]. 3. Ulusal Sağlık Yönetimi Öğrenci Kongresi, İstanbul, Türkiye.
  31. Yang, I. (2015). Positive effects of laissez-faire leadership: conceptual exploration. Journal of Management Development, 34(10), 1246-1261.
  32. Yazıcıoğlu, Y., & Erdoğan, S. (2004). SPSS Uygulamalı Bilimsel Araştırma Yöntemleri. Detay Yayıncılık.
  33. Yener, S. (2015). Psikolojik rahatlık ölçeğinin türkçe formunun geçerlik ve güvenirlik çalışması. Ordu Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Araştırmaları Dergisi, 5(13), 280-305.
  34. Zhu, H., Khan, M. K., Nazeer, S., Li, L., Fu, Q., Badulescu, D., & Badulescu, A. (2022). Employee voice: A mechanism to harness employees’ potential for sustainable success. International Journal of Environmental Research and Public Health, 19(2), 921.