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Journals / Beden Eğitimi ve Spor Araştırmaları Dergisi / 2025 / Cilt: 17 Sayı: 2

Investigating the Relationship Between Emotional Labor and Perceived Stress Levels of Professional Sports Managers in Turkish Basketball Leagues

Spor Yöneticilerinin Duygusal Emek ve Algılanan Stres Düzeyleri Arasındaki İlişkinin İncelenmesi

Necati Gürses(Giresun Üniversitesi)0000-0002-7949-5813
Erdinç Şıktar(Ataturk Univercity)0000-0003-0387-3969
Pages
117–129
Publication Date
2025-10-24
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

According to the results, 53.2% of the sport managers experience moderate stress.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:In this study, the relationship between emotional labour levels of sport managers and the stress they perceive was examined.
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Key Findings & Data:The study group consists of 225 sport managers working in the 2019-2020 basketball season.
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Conclusion & Impact:According to the results, 53.2% of the sport managers experience moderate stress.
🔬Design:Araştırma Makalesi
📍Scope:2019-2020 Verileri
⚙️Variables:Duygu · Emek · Duygusal Emek

Abstract

In this study, the relationship between emotional labour levels of sport managers and the stress they perceive was examined. The study group consists of 225 sport managers working in the 2019-2020 basketball season. In the data collection process, the Emotional Labour Scale adapted into Turkish by Basım and Beğenirbaş and the Perceived Stress Level Scale introduced into Turkish by Baltaş et al. (1998). In the analysis of the data, ANOVA from parametric tests, Kruskal-Wallis H and Mann-Whitney U tests from nonparametric tests were applied; Spearman Brown Correlation test was preferred to examine the relationships between the scores. According to the results, 53.2% of the sport managers experience moderate stress. The analyses show that the superficial acting scores of male managers are significantly higher than female managers. Emotional labour levels of single sport managers are higher than married managers. A low level positive and significant relationship was found between emotional labour and perceived stress level. This finding indicates that an increase in emotional labour level may lead to a certain increase in stress perception. While male managers tended to act superficially more often, female managers scored higher on displaying sincere behaviours.

Özet

Bu araştırmada spor yöneticilerinin duygusal emek düzeyleri ile algıladıkları stres arasındaki ilişki incelenmiştir. Çalışma grubu, 2019-2020 basketbol sezonunda görev yapan 225 spor yöneticisinden oluşmaktadır. Veri toplama sürecinde Basım ve Beğenirbaş tarafından Türkçeye uyarlanan Duygusal Emek Ölçeği ile Baltaş ve arkadaşlarının (1998) Türkçeye kazandırdığı Algılanan Stres Düzeyi Ölçeği kullanılmıştır. Verilerin analizinde parametrik testlerden ANOVA, parametrik olmayan testlerden Kruskal-Wallis H ve Mann-Whitney U testleri uygulanmış; puanlar arasındaki ilişkileri incelemek için Spearman Brown Korelasyon testi tercih edilmiştir. Sonuçlara göre spor yöneticilerinin %53,2'si orta düzeyde stres yaşamaktadır. Analizler, erkek yöneticilerin yüzeysel rol yapma puanlarının kadınlara göre anlamlı düzeyde daha yüksek olduğunu göstermektedir. Bekâr spor yöneticilerinin duygusal emek düzeyleri ise evli yöneticilerden daha yüksektir. Duygusal emek ile algılanan stres düzeyi arasında düşük düzeyde pozitif ve anlamlı bir ilişki bulunmuştur. Bu bulgu, duygusal emek düzeyinin artmasının stres algısında da belirli bir artışa yol açabileceğine işaret etmektedir. Erkek yöneticiler daha sık yüzeysel rol yapma eğilimindeyken, kadın yöneticilerin samimi davranışlar sergileme konusunda daha yüksek puan aldığı görülmüştür.

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Cite This Article

Gürses, N., Şıktar, E. (2025). Investigating the Relationship Between Emotional Labor and Perceived Stress Levels of Professional Sports Managers in Turkish Basketball Leagues. Beden Eğitimi ve Spor Araştırmaları Dergisi, Cilt: 17 Sayı: 2, 117–129. https://doi.org/10.55929/besad.1646137

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