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Journals / İktisadi İdari ve Siyasal Araştırmalar Dergisi / 2026 / Sayı: 29

The Role of Perceived Organizational Support in the Effect of Technological Job Resources on Burnout

Teknolojik İş Kaynaklarının Tükenmişlik Üzerine Etkisinde Algılanan Örgütsel Desteğin Rolü

Zekai Efeoğlu(Ankara Kalkınma Ajansı)0009-0006-1930-4081
H. Nejat Basım(Başkent Üniversitesi)0000-0002-2605-9962
Pages
663–683
Publication Date
2026-07-24
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The findings revealed that technological job resources have a significant and negative effect on burnout.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The aim of this study is to examine the moderating role of perceived organizational support in the relationship between technological job resources and burnout.
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Key Findings & Data:The research data were collected from 452 employees working in different sectors using the convenience sampling method.
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Conclusion & Impact:The findings revealed that technological job resources have a significant and negative effect on burnout.
🔬Design:Modeling & Simulation
📍Scope:Comprehensive Sample
⚙️Variables:Tükenmişlik · Teknolojik İş Kaynakları · Algılanan Örgütsel Destek

Abstract

The aim of this study is to examine the moderating role of perceived organizational support in the relationship between technological job resources and burnout. The study was conducted within the framework of the Job Demands–Resources (JD-R) model and focuses on the effects of technology-based job resources encountered during the digitalization process on employee well-being. The research data were collected from 452 employees working in different sectors using the convenience sampling method. Descriptive statistics, correlation analysis, and regression-based moderation analyses using Hayes's PROCESS macro (Model 1) were employed to analyze the data. The findings revealed that technological job resources have a significant and negative effect on burnout. In addition, perceived organizational support was found to moderate the relationship between technological job resources and burnout. Specifically, the burnout-reducing effect of technological job resources was stronger when perceived organizational support was low and became weaker as perceived organizational support increased. The findings indicate that organizational support is an important factor in shaping the effectiveness of technology-based job resources. Accordingly, the study demonstrates that reducing burnout during digital transformation requires not only improvements in technological infrastructure but also the provision of psychological and organizational support for employees. Furthermore, the study suggests that technological job resources should be regarded as a strategic factor that promotes employee well-being. The findings are expected to provide valuable implications for human resource management practices and digital transformation initiatives.

Özet

Bu çalışmanın amacı, teknolojik iş kaynaklarının tükenmişlik üzerindeki etkisinde algılanan örgütsel desteğin düzenleyici rolünü incelemektir. Araştırma, İş Talepleri-Kaynakları (JD-R) modeli çerçevesinde ele alınmış ve çalışanların dijitalleşme sürecinde karşılaştıkları teknoloji temelli iş kaynaklarının çalışan refahı üzerindeki etkilerine odaklanmıştır. Araştırmanın verileri, farklı sektörlerde görev yapan 452 çalışandan kolayda örnekleme yöntemiyle elde edilmiştir. Verilerin analizinde tanımlayıcı istatistikler, korelasyon analizi ve Hayes's PROCESS macro (Model 1) yöntemi kullanılarak gerçekleştirilen regresyon temelli düzenleyici etki analizleri kullanılmıştır. Araştırma bulguları, teknolojik iş kaynaklarının tükenmişlik üzerinde anlamlı ve negatif yönlü bir etkiye sahip olduğunu göstermektedir. Ayrıca algılanan örgütsel desteğin, teknolojik iş kaynakları ile tükenmişlik arasındaki ilişkide düzenleyici role sahip olduğu belirlenmiştir. Bu çerçevede algılanan örgütsel destek düşük olduğunda teknolojik iş kaynaklarının tükenmişliği azaltıcı etkisi daha güçlü olmakta; örgütsel destek yükseldikçe bu koruyucu etki zayıflamaktadır. Elde edilen bulgular, çalışanların teknoloji temelli kaynaklardan daha etkin biçimde yararlanabilmelerinde örgütsel desteğin önemli bir unsur olduğunu ortaya koymaktadır. Bu doğrultuda araştırma, dijitalleşme süreçlerinde yalnızca teknolojik altyapının geliştirilmesinin yeterli olmadığını, çalışanların psikolojik ve örgütsel açıdan desteklenmesinin de tükenmişliğin azaltılması açısından kritik öneme sahip olduğunu göstermektedir. Ayrıca çalışma, teknolojik iş kaynaklarının çalışan refahını destekleyen stratejik bir unsur olarak değerlendirilmesi gerektiğine işaret etmektedir. Araştırmanın bulgularının, insan kaynakları yönetimi uygulamalarına ve dijital dönüşüm süreçlerine yönelik uygulayıcılara önemli katkılar sağlayacağı düşünülmektedir.

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Cite This Article

Efeoğlu, Z., Basım, H. N. (2026). The Role of Perceived Organizational Support in the Effect of Technological Job Resources on Burnout. İktisadi İdari ve Siyasal Araştırmalar Dergisi, Sayı: 29, 663–683. https://doi.org/10.25204/iktisad.1940678

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