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Journals / Doğuş Üniversitesi Dergisi / 2020 / Cilt: 21 - Sayı: 2

Examination of the Effects of Psychological Violence Perception on Service Workers

Hizmet Sektöründe Psikolojik Şiddet Algısının Çalışanlar Üzerindeki Etkilerinin İncelenmesi

ZAFER ADIGÜZEL
İrem KÜÇÜKOĞLU
Pages
157–172
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Within the scope of the research model, data were collected from 321 employees operating in the service sector and the relationships and effects between psychological violence perception, Work Engagement, intention to leave and creativity performance were analyzed in SPSS 25 and AMOS programs.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:In cases of mobbing, individuals who lose control, feel themselves under pressure while performing their duties and work hard.
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Key Findings & Data:In organizations where there is no perception of psychological violence, employees' passion for their work both eliminates the intention to leave and increases their creative performance.
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Conclusion & Impact:Within the scope of the research model, data were collected from 321 employees operating in the service sector and the relationships and effects between psychological violence perception, Work Engagement, intention to leave and creativity performance were analyzed in SPSS 25 and AMOS programs.
🔬Design:Modeling & Simulation
📍Scope:Comprehensive Sample
⚙️Variables:Psikolojik Şiddet Algısı · Çalışmaya Tutkunluk · İşten Ayrılma Niyeti

Abstract

In cases of mobbing, individuals who lose control, feel themselves under pressure while performing their duties and work hard. This also destroys employees' passion for their jobs. In organizations where there is no perception of psychological violence, employees' passion for their work both eliminates the intention to leave and increases their creative performance. Within the scope of the research model, data were collected from 321 employees operating in the service sector and the relationships and effects between psychological violence perception, Work Engagement, intention to leave and creativity performance were analyzed in SPSS 25 and AMOS programs.

Özet

Örgütler, çalışanların performanslarını ve verimliliklerini dinamik tutacak kültürü oluşturabilirse, bu durum çalışanların yaratıcılığının geliştirilmesine katkı sağlayacaktır. Mobbing’in olduğu durumlarda, kontrolü kaybeden bireyler, görevlerini yerine getirirken kendilerini baskı altında hissetmekte ve zorla çalışmaktadırlar. Bu durum çalışanların işlerine olan tutkularını da yok etmektedir.Psikolojik şiddet algısının olmadığı örgütlerde, çalışanların işlerine olan tutkunlukları hem işten ayrılma niyetini ortadan kaldırmakta hemde yaratıcılık performanslarını arttırmaktadır. Araştırma modeli kapsamında hizmet sektöründe faaliyetde bulunan 321 çalışandan veriler toplanarak SPSS 25 ve AMOS programlarında, psikolojik şiddet algısı, çalışmaya tutkunluk, işten ayrılma niyeti ve yaratıcılık performansı arasındaki ilişkiler ve etkiler incelenmiştir

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Cite This Article

ADIGÜZEL, Z., KÜÇÜKOĞLU, İ. (2020). Examination of the Effects of Psychological Violence Perception on Service Workers. Doğuş Üniversitesi Dergisi, Cilt: 21 - Sayı: 2, 157–172. https://ajindex.com/articles/124212

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