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Journals / Uluslararası Yönetim İktisat ve İşletme Dergisi / 2024 / Cilt: 20 Sayı: 4

SHARING THE TEAM SPIRIT WITH THE “WE” UNDERSTANDING IN THE CABIN: AWARENESS OF COMMUNICATION AND COORDINATION ASPECTS OF CABIN CREW CANDIDATES IN CREWS

KABİNDE “BİZ” ANLAYIŞIYLA EKİP RUHUNU PAYLAŞMAK: KABİN GÖREVLİSİ ADAYLARININ EKİPLERDE İLETİŞİM VE KOORDİNASYON YÖNLERİNE İLİŞKİN FARKINDALIĞI

Özlem Munise Kaynak(İSTANBUL AYDIN ÜNİVERSİTESİ)0000-0001-9022-3467
Pages
1273–1302
Publication Date
2024-12-31
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

As a result of the analyses, it was determined that cabin crew candidates exhibited high levels of team dynamics, including belonging, collaboration, communication, and flexibility, as well as overall team skills.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Effective communication, collaboration, and coordination among teams are vital for successfully executing flight operations.
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Key Findings & Data:An ancillary objective of the study is to determine whether the demographic characteristics demonstrate statistically significant differences concerning the research variables.
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Conclusion & Impact:As a result of the analyses, it was determined that cabin crew candidates exhibited high levels of team dynamics, including belonging, collaboration, communication, and flexibility, as well as overall team skills.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Kabin ekibi · İletişim · Kabin Görevlisi Adayları

Abstract

Effective communication, collaboration, and coordination among teams are vital for successfully executing flight operations. Aim of the study is to assess the intra-team communication, coordination, and collaboration skills of cabin crew candidates, to understand their sense of belonging aimed at fostering team spirit, and to evaluate their awareness of acting as a cohesive unit. An ancillary objective of the study is to determine whether the demographic characteristics demonstrate statistically significant differences concerning the research variables. In light of these objectives, quantitative research methods were employed, utilizing a face-to-face survey technique that included a scale encompassing five main dimensions: collaboration, communication, team flexibility, sense of belonging, and team competencies. Primary data were obtained from 387 participants who were in the position of cabin crew candidates, accessed through convenience sampling in the airline industry. The acquired data were analyzed using the SPSS statistical software package. As a result of the analyses, it was determined that cabin crew candidates exhibited high levels of team dynamics, including belonging, collaboration, communication, and flexibility, as well as overall team skills. Correlation analysis revealed positive and significant relationships among these variables. In light of these findings, certain inferences and evaluations are expected to contribute to both the literature and the practice of civil aviation.

Özet

Uçuş operasyonlarının başarılı bir şekilde gerçekleştirilmesinde ekiplerin doğru ve etkili iletişimi, iş birliği ve koordinasyonu hayatidir. Bu araştırmanın amacı, kabin ekibi üyeleri olacak olan kabin görevlisi adaylarının ekip içi iletişim, koordinasyon ve iş birliği yeteneklerini değerlendirmek, ekip ruhu oluşturmaya yönelik aidiyet duygusunu anlamak, bir ekip olarak hareket etmeye ilişkin farkındalıklarını değerlendirmektir. Ayrıca demografik özelliklerin araştırma değişkenleri bakımından gruplar arası anlamlı farklılık gösterip göstermediğinin tespit edilmesi de araştırmanın bir alt amacını oluşturmaktadır. Bu amaçlar ışığında nicel araştırma yöntemine dayalı olarak iş birliği, iletişim, ekip esnekliği, aidiyet duygusu ve ekip yetenekleri olmak üzere beş ana boyutta toplanan ölçeği içeren yüz yüze anket tekniğiyle, kolayda örnekleme yoluyla erişilen ve havayolları alanında kabin görevlisi adayı pozisyonunda bulunan 387 katılımcıdan birincil veri elde edilmiştir. Elde edilen veriler SPSS istatistik paket programlarında çözümlenmiştir. Analizler neticesinde erişilen bulgulara göre kabin görevlisi adaylarının aidiyet, iş birliği, iletişim ve esneklik gibi ekip içi dinamiklerde ve genel olarak ekip becerilerinde yüksek düzeyde olduğu belirlenmiştir. Korelasyon analizi, bu değişkenler arasında pozitif ve anlamlı ilişkiler olduğunu ortaya koymuştu. Bu bulgular ışığında literatüre ve sivil havacılık uygulamasına dönük katkılar sunması beklenen birtakım çıkarımlar ve değerlendirmelerde bulunulmuştur.

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Cite This Article

Kaynak, Ö. M. (2024). SHARING THE TEAM SPIRIT WITH THE “WE” UNDERSTANDING IN THE CABIN: AWARENESS OF COMMUNICATION AND COORDINATION ASPECTS OF CABIN CREW CANDIDATES IN CREWS. Uluslararası Yönetim İktisat ve İşletme Dergisi, Cilt: 20 Sayı: 4, 1273–1302. https://doi.org/10.17130/ijmeb.1539564

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