Journals / Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi / 2024 / Cilt: 25 Sayı: 2

INCLUSIVE MANAGER BEHAVIORS IN ORGANIZATIONS: A QUALITATIVE RESEARCH ON DISABLED PUBLIC EMPLOYEES

ÖRGÜTLERDE KAPSAYICI YÖNETİCİ DAVRANIŞLARI: ENGELLİ KAMU ÇALIŞANLARI ÜZERİNE NİTEL BİR ARAŞTIRMA

Pınar Erkal(Balıkesir Üniversitesi Balıkesir MYO)0000-0003-4698-8475
Pages
153–171
Publication Date
2024-12-30
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Inclusive behaviors of managers in organizations will contribute to the development of this behaviors of employees.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Inclusive managers argue that employee differences add value to the organization; support employees in voicing their ideas; appreciate their efforts; and encourage them to take responsibility.
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Key Findings & Data:It has been determined that inclusive manager behaviors have positive effects on the workplace happiness, satisfaction level, performance of disabled employees, and the level of trust between managers and employees.
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Conclusion & Impact:Inclusive behaviors of managers in organizations will contribute to the development of this behaviors of employees.
🔬Design:Araştırma Makalesi
📍Scope:Comprehensive Sample
⚙️Variables:Engelli Çalışanlar · Kapsayıcı Liderlik · Kapsayıcı Yönetici Davranışları

Abstract

Inclusive managers argue that employee differences add value to the organization; support employees in voicing their ideas; appreciate their efforts; and encourage them to take responsibility. Thus, they contribute to the development of a sense of belonging to the organization in employees and to the achievement of the organization's goals. Inclusive managers consider differences among employees as a contributing factor to the development of the organization. For this reason, managers who display inclusive behavior in organizations are expected to have positive effects on employees and the organization. In this research, semi-structured interview method, one of the qualitative research methods, was used. The purpose of the research is to reveal the characteristics of inclusive managers, the inclusive behaviors expected from managers, and the effects of inclusive managers on employees from the perspective of disabled public employees. In the research, participants expressed inclusive managers as fair, respectful of differences, effective communication, cheerful, tolerant, empathetic, and managers who provide accessibility in the work environment. It has been determined that inclusive manager behaviors have positive effects on the workplace happiness, satisfaction level, performance of disabled employees, and the level of trust between managers and employees. Inclusive behaviors of managers in organizations will contribute to the development of this behaviors of employees.

Özet

Kapsayıcı yöneticiler çalışan farklılıklarının örgüte değer kattığını savunur, çalışanların fikirlerini dile getirmesini destekler, çabalarını takdir eder, sorumluluk almalarını teşvik eder ve böylece çalışanların örgüte aidiyet duygusunun gelişimine ve örgütün hedeflerine ulaşmasında katkı sağlarlar. Kapsayıcı yöneticiler çalışanlar arasındaki farklılıkları örgütün gelişimine katkı sağlayan bir unsur olarak görür. Bu nedenle örgütlerde kapsayıcı davranışlar gösteren yöneticilerin çalışanlar ve örgüt üzerine olumlu etkiler göstermesi beklenir. Bu araştırmada nitel araştırma yöntemlerinden bir olan yarı yapılandırılmış görüşme yöntemi kullanılmıştır. Araştırmanın amacı, engelli kamu çalışanlarının bakış açısıyla kapsayıcı yöneticilerin özellikleri, yöneticilerden beklenen kapsayıcı davranışlar ve kapsayıcı yöneticilerin çalışanlar üzerine etkilerini ortaya koymaktır. Araştırmada katılımcılar kapsayıcı yöneticileri adil, farklılıklara saygı duyan, etkili iletişim kuran, güler yüzlü, hoşgörülü, empati yeteneğine sahip, iş ortamında erişilebilirliği sağlayan yöneticiler olarak ifade etmişlerdir. Kapsayıcı yönetici davranışlarının engelli çalışanların işyeri mutluluğunu, memnuniyet düzeyini, performanslarını, yönetici ve çalışanlar arasındaki güven düzeyini olumlu yönde etkilerinin olduğu tespit edilmiştir. Örgütlerde yöneticilerin kapsayıcı davranışları çalışanların da kapsayıcı davranışlarının gelişimine katkı sağlayacaktır.

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Cite This Article

Erkal, P. (2024). INCLUSIVE MANAGER BEHAVIORS IN ORGANIZATIONS: A QUALITATIVE RESEARCH ON DISABLED PUBLIC EMPLOYEES. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi, Cilt: 25 Sayı: 2, 153–171. https://doi.org/10.24889/ifede.1538213

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