Yiyecek-İçecek İşletmeleri Çalışanlarının Kültürel Değerleri: Şırnak’ta Bir Araştırma

Abstract

At the present time, to ignore the role of cultural values in terms of organizational psychology may lead to major administrative errors. Because it is not possible to manage them without paying attention to the cultural values of employees. The importance of cultural value for organizational psychology and the lack of this topic in tourism literature makes it necessary to carry out this research. The aim of this research is to determine the cultural values of employess in the food and beverage businesses and to contribute to the literature of organizational psychology in tourism and the managers of service operations. The research was carried out on samples of employeess in the food and beverage companies operating in Sirnak city center. In teh research, questionnaire was used as data collection technique. At the end of the data collection process, 138 participants were reached. As a result of the explanatory factor analysis, it has been found that employees of food and beverage operations have moderate power distances, masculinity, and collectivism, high level of long-term orientation and uncertainty avoidance.