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Dergiler / Advances in Hospitality and Tourism Research (AHTR) / 2022 / Cilt: 10 - Sayı: 4

Examining The Impacts of Restaurant Attributes on Satisfaction and Storytelling: The Case of Turkey

Sezer KARASAKAL
Oğuz DOĞAN
Sadık Can GAZELCİ
Sayfa
559–579
Yayın Tarihi
2022-12-06
DOI
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⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

The results also revealed that satisfaction is a significant determinant of storytelling intention.

📌 3 Maddede Bu Makale

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Amaç & Hipotez:The current research aimed to search the impacts of restaurant attributes on satisfaction, and the impacts of satisfaction on storytelling in restaurants.
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Temel Bulgular & Veri:The data was obtained from 226 academicians and administrators of 8 universities which were both public and private in Gaziantep, Hatay, Şanlıurfa, and Adana provinces of Turkey.
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Sonuç & Katkı:The results also revealed that satisfaction is a significant determinant of storytelling intention.
🔬Tür:Araştırma Makalesi
📍Kapsam:Genişletilmiş Akademik Örneklem
⚙️Değişkenler:Restaurant attributes · Customer satisfaction · Storytelling

Abstract

The current research aimed to search the impacts of restaurant attributes on satisfaction, and the impacts of satisfaction on storytelling in restaurants. The data was obtained from 226 academicians and administrators of 8 universities which were both public and private in Gaziantep, Hatay, Şanlıurfa, and Adana provinces of Turkey. The results revealed that food attributes, employees, and physical environment positively affect customer satisfaction. The results also revealed that satisfaction is a significant determinant of storytelling intention.

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Bu Makaleye Atıf Yap

KARASAKAL, S., DOĞAN, O., GAZELCİ, S. C. (2022). Examining The Impacts of Restaurant Attributes on Satisfaction and Storytelling: The Case of Turkey. Advances in Hospitality and Tourism Research (AHTR), Cilt: 10 - Sayı: 4, 559–579. https://ajindex.com/articles/874156

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Kaynakça (14)

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