Dergiler / Sağlık ve Hemşirelik Yönetimi Dergisi / 2021 / Cilt: 8 - Sayı: 3

How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study

Hemşireler Nezaketsizliği Nasıl Algılıyor: Kesitsel Bir Çalışma

Sayfa
388–396
DOI
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Conclusion: In the study, it was seen that the nurses perceived the workplace incivility in the middle level, education, love the profession, the way of working, and the unit variables affect the level of incivility perception.

📌 3 Maddede Bu Makale

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Amaç & Hipotez:Aim: This study aimed to determine how nurses perceive workplace incivility and the factors that affect their perceptions.
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Temel Bulgular & Veri:Method: The study was performed cross-sectionally with 163 nurses who agreed to participate.
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Sonuç & Katkı:Conclusion: In the study, it was seen that the nurses perceived the workplace incivility in the middle level, education, love the profession, the way of working, and the unit variables affect the level of incivility perception.
🔬Tür:Uygulamalı Anket & Alan Araştırması
📍Kapsam:Genişletilmiş Akademik Örneklem
⚙️Değişkenler:Alan Parametreleri

Özet

Aim: This study aimed to determine how nurses perceive workplace incivility and the factors that affect their perceptions. Method: The study was performed cross-sectionally with 163 nurses who agreed to participate. The data were collected using a questionnaire containing socio-demographic features and the Nursing Incivility Scale (NIS). Data analysis was performed in a computer environment using percentage, average, and nonparametric tests. Results: The mean total score of the NIS of the nurses who participated in the study was 122.45 ± 17.33, and it was determined that the subscale means the score was 25.66 ± 5.37 (nurses in my service), 33.04 ± 7.15 (patients/visitors), 15.87 ± 4, 67 (my first manager), 22.17 ± 5.80 (doctors), and 25.69 ± 4.65 (general incivility). It was determined that there was a statistically significant difference between the variables “education, love the profession, the place where they spent their childhood, the way they worked, and the unit” and the mean and sub-dimension mean scores of the NIS (p <0.05). Conclusion: In the study, it was seen that the nurses perceived the workplace incivility in the middle level, education, love the profession, the way of working, and the unit variables affect the level of incivility perception.

Abstract

Amaç: Bu çalışma, hemşirelerin nezaketsizliği nasıl algıladıklarını ve nezaketsizlik algı düzeylerini etkileyen etmenleri belirlemek amacıyla yapıldı. Yöntem: Çalışma, kesitsel olarak çalışmaya katılmayı kabul eden 163 hemşire ile yapıldı. Veriler sosyo-demogrofik özellikleri içeren soru formu ve “Hemşirelikte Nezaketsizlik Ölçeği (HNÖ)” kullanılarak toplandı. Verilerin analizi bilgisayar ortamında; yüzdelik, ortalama ve nonparametrik testler kullanılarak yapıldı. Bulgular: Çalışmaya katılan hemşirelerin HNÖ toplam puan ortalaması 122,45±17,33 olup alt boyut puan ortalamaları sırasıyla 25,66±5,37 (servisimdeki hemşireler), 33,04±7,15 (hastalar/ ziyaretçiler), 15,87±4,67 (ilk yöneticim), 22,17±5,80 (doktorlar), 15,78±3,11 (genel nezaketsizlik düşmanca tavırlar) ve 9,90±3,02 (genel nezaketsizlik uygunsuz tavırlar) olduğu görüldü. Eğitim, mesleği sevme, çocukluğunu geçirdiği yer, çalışma şekli ve çalışılan birim değişkenleri ile HNÖ toplam ve alt boyut puan ortalamaları arasında istatistiksel olarak anlamlı fark olduğu görüldü (p<0,05). Sonuç: Çalışmada hemşirelerin genel olarak nezaketsizliği orta düzeyde algıladıkları, eğitim, mesleği sevme, çalışma şekli ve çalışılan birim değişkenlerinin nezaketsizlik algı düzeylerini etkilediği görüldü.

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Bu Makaleye Atıf Yap

SEVEN, A., ADADIOĞLU, Ö., DANÇ, E. (2021). How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. Sağlık ve Hemşirelik Yönetimi Dergisi, Cilt: 8 - Sayı: 3, 388–396. https://ajindex.com/articles/406775

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Kaynakça (11)

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