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Dergiler / Karamanoğlu Mehmetbey Üniversitesi Sosyal ve Ekonomik Araştırmalar Dergisi / 2019 / Cilt: 21 Sayı: 37

Fight Fire with Fire? Workplace Aggression and How to Reduce Its Negative Effects

Can Biçer(KARABÜK ÜNİVERSİTESİ)0000-0001-7270-7417
Sayfa
37–46
Yayın Tarihi
2019-12-30
DOI
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⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

In this conceptual study, workplace aggression will be enlightened and the solutions to reduce its negative effects will be offered.

📌 3 Maddede Bu Makale

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Amaç & Hipotez:Workplace aggression, either openly or passive-aggressive, involves a variety of behaviors ranging from verbal actions (i.e., shouting at, reprimanding or insulting someone) to physical attacks (i.e., slapping, punching or pounding).
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Temel Bulgular & Veri:Whether it is perpetrated by organizational outsiders (individuals of the public) or organizational insiders (organizational employees, bosses), it affects employees in a negative way and it can lead to a heavy hidden toll for the organization.
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Sonuç & Katkı:In this conceptual study, workplace aggression will be enlightened and the solutions to reduce its negative effects will be offered.
🔬Tür:Araştırma Makalesi
📍Kapsam:Genişletilmiş Akademik Örneklem
⚙️Değişkenler:Agression · Workplace Agression · Passive-Aggressive

Özet

Workplace aggression, either openly or passive-aggressive, involves a variety of behaviors ranging from verbal actions (i.e., shouting at, reprimanding or insulting someone) to physical attacks (i.e., slapping, punching or pounding). Whether it is perpetrated by organizational outsiders (individuals of the public) or organizational insiders (organizational employees, bosses), it affects employees in a negative way and it can lead to a heavy hidden toll for the organization. It destructs the morale of the employees and decreases organizational commitment and effectiveness, it also damages the reputation of the organization itself and increases employee turnover. Workplace aggression often originates from passive-aggressive coworkers to aggressive bosses or customers and it might cause bullying, pounding and even death at workplace. In this conceptual study, workplace aggression will be enlightened and the solutions to reduce its negative effects will be offered.

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Bu Makaleye Atıf Yap

Biçer, C. (2019). Fight Fire with Fire? Workplace Aggression and How to Reduce Its Negative Effects. Karamanoğlu Mehmetbey Üniversitesi Sosyal ve Ekonomik Araştırmalar Dergisi, Cilt: 21 Sayı: 37, 37–46. https://ajindex.com/articles/1428075

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Kaynakça (14)

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