The Adaptation of Student Communication Satisfaction Scale into Turkish Culture

Abstract

The aim of this study was to analyze the reliability and validity of the Turkish version of Student Communication Satisfaction Scale (SCSS) (Goodboy, Martin & Bolkan, 2009). Participants were 272 students of education faculty at Sakarya University. Confirmatory factor analysis of the 24 items, one factor and the uni-dimensional scale was found (x²=1318.35, df=249, RMSEA=.126, NFI=.90, NNFI=.91, CFI=.92, IFI=.92, SRMR=.087). The Turkish version of the scale was translated and checked by 5 English experts for language validation. The final Turkish version of the scale was formed. The reliability of the scale was found .91. Overall findings demonstrated that this scale is a valid and reliable instrument for measuring students’ tendency to communication satisfaction in Turkish culture.