Journals / Journal of Tourism Leisure and Hospitality / 2023 / Cilt: 5 Sayı: 1

The nature of working in the hospitality industry: Evidence from 3S tourism in Turkiye

Pages
30–41
Publication Date
2023-06-30
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

In addition, it has been determined that due to standardization and simplification in hotel businesses with an all-inclusive system, employees are deprived of their qualifications and become unqualified.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The main purpose of the study is to reveal the nature of working in the field of hospitality by examining employment forms and working conditions.
📊
Key Findings & Data:For this purpose, the phenomenology approach was used and interviews were conducted with 32 hotel employees.
💡
Conclusion & Impact:In addition, it has been determined that due to standardization and simplification in hotel businesses with an all-inclusive system, employees are deprived of their qualifications and become unqualified.
🔬Design:Research Article
📍Scope:Comprehensive Sample
⚙️Variables:Employment pattern · working conditions · labor process

Abstract

The main purpose of the study is to reveal the nature of working in the field of hospitality by examining employment forms and working conditions. For this purpose, the phenomenology approach was used and interviews were conducted with 32 hotel employees. According to the findings, it has been seen that temporary and precarious forms of employment are common in tourism. It is seen that the employees are kept under strict control for efficiency and productivity and the managerial hegemony is at a significant level. In addition, it has been determined that due to standardization and simplification in hotel businesses with an all-inclusive system, employees are deprived of their qualifications and become unqualified.

🔖

Cite This Article

ÇIVAK, B. (2023). The nature of working in the hospitality industry: Evidence from 3S tourism in Turkiye. Journal of Tourism Leisure and Hospitality, Cilt: 5 Sayı: 1, 30–41. https://ajindex.com/articles/957538

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (13)

  1. Abubakar, A. M., Anasori, E., & Lasisi, T. T. (2019). Physical attractiveness and managerial favoritism in the hotel industry: The light and dark side of erotic capital. Journal of Hospitality and Tourism Management, 38, 16-26.
  2. Abubakar, A. M., Namin, B. H., Harazneh, I., Arasli, H., & Tunç, T. (2017). Does gender moderates the relationship between favoritism/nepotism, supervisor incivility, cynicism and workplace withdrawal: A neural network and SEM approach. Tourism Management Perspectives, 23, 129-139.
  3. Aykac, A. (2010). Tourism employment: Towards an integrated policy approach. Anatolia, 21(1), 11–27.
  4. Balcı İzgi, B. & Olcay, A. (2008). Çalışma koşullarının önemi: Gaziantep ilindeki 4 ve 5 yıldızlı otel işletmesi çalışanlarına yönelik bir araştırma. Gazi Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 10(1), 43-62.
  5. Baum, T. (1993). Human resource concerns in European tourism: Strategic response and the EC. International Journal of Hospitality Management, 12(1), 77–88.
  6. Baum, T. (1999). Seasonality in tourism: Understanding the challenges: Introduction. Tourism Economics, 5(1), 5–8.
  7. Baum, T. (2013). International perspectives on women and work in hotels, catering, and tourism, Bureau for Gender Equality. International Labour Office. Baum, T., & Hagen, L. (1999). Responses to seasonality: The experiences of peripheral destinations. International Journal of Tourism Research, 1(5), 299–312.
  8. Bazeley, P., & Jackson, K. (2013). Qualitative data analysis with NVivo. SAGE. Bourdieu, P (2005) The forms of capital. In: Stehr, N, Grundmann, R (eds) Knowledge: Critical Concepts. Abingdon: Routledge, 93–111.
  9. Bourdieu, P. (1987). Distinction: A social critique of the judgement of taste. Harvard University Press.
  10. Braverman, H. (1998). Labor and monopoly capital: The degradation of work in the twentieth century. Monthly Review Press.
  11. Brien, A. (2004). The New Zealand hotel industry: Vacancies increase while applicant numbers and calibre decrease. International Journal of Hospitality and Tourism Administration, 5(1), 87–104.
  12. Burell, G., & Morgan, G. (1979). Sociological paradigms and organisational analysis. Heineman Educational Books. Carvalho, I., Costa, C., Lykke, N., & Torres, A. (2014). An analysis of gendered employment in the Portuguese tourism sector. Journal of Human Resources in Hospitality & Tourism, 13(4), 405-429.
  13. Cave, P., & Kilic, S. (2010). The role of women in tourism employment with special reference to Antalya, Turkey. Journal of Hospitality M