SavedAdd your journal

Journals / Istanbul Management Journal / 2023 / Sayı: 94

Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS

Mulugeta GİRMA
Pages
1–15
Publication Date
2023-06-26
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

It also indicated that, in order to maintain organizational productivity, firms must differentiate themselves through cultivation of organizational culture and customer-supplier relationships.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:As the global market has shifted rapidly in recent years, the debate over whether kaizen is a prerequisite to organizational effectiveness for continuously identifying new opportunities and gaining competitive advantages has increased.
📊
Key Findings & Data:Target respondents consisted of 240 Ethiopian manufacturing companies located in multiple industrial parks and used to collect the required data.
💡
Conclusion & Impact:It also indicated that, in order to maintain organizational productivity, firms must differentiate themselves through cultivation of organizational culture and customer-supplier relationships.
🔬Design:Modeling & Simulation
📍Scope:Comprehensive Sample
⚙️Variables:Continuous improvement · customer-supplier relationship · organizational culture

Abstract

As the global market has shifted rapidly in recent years, the debate over whether kaizen is a prerequisite to organizational effectiveness for continuously identifying new opportunities and gaining competitive advantages has increased. In addition, the effect of the customer-supplier relationship on organizational culture and productivity has gained substantial attention in recent studies, largely due to the expanding gap and misunderstanding of the benefits of continuous improvement (kaizen). The current study examines the mediating effect of customer-supplier relationships on organizational culture, continuous improvement, and productivity. Target respondents consisted of 240 Ethiopian manufacturing companies located in multiple industrial parks and used to collect the required data. Partial least squares-based structural equation modeling (PLS-SEM) was used to examine the mediating effect of customer-supplier relationship on kaizen and productivity. The outcome suggested that the customer-supplier relationship mediates kaizen and productivity. It also indicated that, in order to maintain organizational productivity, firms must differentiate themselves through cultivation of organizational culture and customer-supplier relationships.

🔖

Cite This Article

GİRMA, M. (2023). Kaizen and Productivity: The Mediating Effect of the Customer-supplier Relationship Using Smart-PLS. Istanbul Management Journal, Sayı: 94, 1–15. https://ajindex.com/articles/955439

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (2)

  1. AACCSA & DAB DRT. (2014). MANUFACTURING SURVEY ANALYSIS 2014
  2. Addis Ababa, Ethiopia: Addis Ababa chamber of Commerce. google scholar Ahmed, Hassan, & Fen. (2005). Performance Measurement and Evaluation in an Innovative Modern Manufacturing System. Journal of Applied Science, 5(2), 385-401. google scholar Ahmed, P. K., Loh, A. Y., & Zairi, M. (1999). ‘Cultures for continuous improvement and learning. Total Qual. Manag., 10(4), 426-434. google scholar Aktaua, E., Çiçekb, I., & Kıyakc, M. (2011). The Effect Of Organizational Culture On Organizational Efficiency: The Moderating Role Of Organizational Environment and CEO Values. 7th International Strategic Management Conference. 24 Elsevier Ltd. google scholar Alexandra Jancikova, K. B. (2009). TQM and Organizational Culture as Significant Factors in Ensuring Competitive Advantage: A Theoretical Perspective. Economics & Sociology, 2(1), 80-95. google scholar Anand, G., Ward, P. T., Tatikonda, M. V., & Schilling, D. A. (2009). Dynamic capabilities through continuous improvement infrastructure. Journal of Operations Management,27(6), 444-461. google scholar Antony, J., Rodgers, B., & Cudney, E. A. (2017). Lean Six Sigma in policing services: case examples, lessons learnt and directions for future research. google scholar Asaad, M. N., Rohaizah, S., & Yusoff, R. Z. (2015). 5s, Kaizen and Organization Performance: Examining the Relationship and Level of Implementation Using Rasch Model in Malaysian Automotive Company. International Academic Research Journal of Business and technology. google scholar Asayehgn. (2011). the Transferability of the Japanese Kaizen Management Lessons for Ethiopia. Dominican University of California. google scholar Assefa. (2011). Implementation of Continuous Improvement (Kaizen) Tools and Its Challenges in Garment Factories (Case: MAA Garment and Textile Factory). Addis Ababa: AAU library. google scholar Assefa, G. (2016). assessment of kaizen implementation of kaizen and its challenges. addis ababa: addis ababa university. google scholar Aurel, T. M., Andreea, R., & Simina, T. S. (2015). Continuous Quality Improvement in Modern Organizations through Kaizen Management. In Proceedings 9th Research Quality Expert Conference with International Participations, (pp. 27-32). google scholar Bamgbade, J., Kamaruddeen, A., Nawi, M., Yusoff, R., & Bin, R. (2018). Does Government Support Matter? Influence of Organizational Culture on Sustainable Construction among Malaysian Contractors. Int.