AI Summary & Key Takeaways
AI InsightIt was found that the resilience and job stress levels of the participants do not differ statistically in terms of their age, education level, and working time in the current hospital (p>0.05).
📌 3 Key Takeaways
Abstract
In this study, it is aimed to determine whether the resilience and job stress levels of hospital employees differ in line with the demographic characteristics; and to determine the relationship between resilience and job stress levels. Method: This research was performed in Istanbul between January 2020 and May 2020. The data of this research was collected from individuals who work in private hospitals in Istanbul through survey method. The survey form of this research consists of three parts. In the first part of the survey form, there are questions for determining the demographic characteristics of the participants. In the second part, there are some questions for determining the resilience level of the participants through the Brief Resilience Scale which was developed by Smith et al. (2008). This is a single dimension scale with 6 items. The validity and reliability of the scale for Turkish language was proved by Doğan (2015). In the third part, there are questions for determining the level of job stress of the participants; in this section, the "Job Stress Scale" was used which is a study of House and Rizzo (1972) as adapted into Turkish by Ergün and Çelik's (2015). This is a single dimension scale with 7 items. The Turkish form of the scale is used which was adopted in the study of Ergün and Yüksel (2019). Questions in the scales were measured with 5 point Likert type scale options (1 = Strongly Disagree, 5 = Strongly Agree). 391 survey forms were filled within the scope of research. SPSS 22.0 statistics software was used for the analysis of the data. The descriptive statistics were calculated in order to determine the resilience and job stress levels of the participants. In order to compare resilience and job stress levels by considering the demographic characteristics; independent samples t-test was used to compare two independent groups, and one-way analysis of variance (one-way ANOVA) analyzes were applied in order to compare more than two independent groups. The correlation and regression analysis were also applied in order to determine the determinant between participants' resilience and job stress levels. Findings: In the research, it is determined that resilience (3.40 ± 0.65) and job stress levels (2.61 ± 0.82) of the participants were at a moderate level. It was found that the resilience and job stress levels of the participants do not differ statistically in terms of their age, education level, and working time in the current hospital (p>0.05). However, it was found that the resilience and job stress levels of the participants differ statistically in terms of their gender and the task of the hospital (p<0.05). Depending on the research results, a statistically significant, negative, and moderate relationship was found between resilience and job stress (r= -0.39, p <0.05). Furthermore, it was found that resilience affects job stress negatively (β= -0.50, p <0.05). It was also found that 15.5% of the change in job stress can be explained by resilience (R2 = 0.155). Results: As a result of the research, the resilience and job stress levels of the participants were found at a moderate level. This situation does not satisfy the hospitals. Both resilience and job stress, directly and indirectly, affect the attitudes and behaviors, productivity, the performance of hospital employees in their working life, and also the productivity and performance of hospitals and the quality of services in relation to this situation. Another finding of this research shows that resilience is a determinant of job stress. Within the framework of all these research results, it is recommended that hospital management should perform some studies in order to increase the resilience of employees and reduce job stress. In this context, it is recommended to measure the resilience and job stress levels of the employees with regular intervals and to provide psychological support and organizational support to the employees if required, to find solutions for the problems of the employees in the institution, to provide training for the employees, to improve the working conditions, to develop the team spirit, to arrange various events and activities that would reduce the stress of the employees. Although it is a limitation that the population of the research was not high, it provides significant results that reveal the effect of resilience on job stress in private hospitals. It is suggested that it would be beneficial to perform similar researches with a bigger population
Özet
Amaç: Bireyler yaşamları boyunca birçok olumsuzlukla karşı karşıya kalabilmektedirler. Bireylerin psikolojik sağlamlık düzeylerinin yüksek olması bu olumsuzluklarla daha kolay mücadele edebilmesini sağlamaktadır. Bireylerin psikolojik sağlamlık düzeylerinin yüksek olması çalışma hayatı için de önemli bir avantajdır ve çalışanlara birçok konuda fayda sağlamaktadır. Psikolojik sağlamlığın sağladığı faydalardan biri de çalışanların iş stresini azaltmasıdır. Bu çalışma ile hastane çalışanlarının psikolojik sağlamlıkları ve iş stresi düzeylerinin demografik özelliklere göre farklılık gösterip göstermediğinin; ayrıca psikolojik sağlamlık ile iş stresi düzeyleri arasındaki ilişkinin belirlenmesi amaçlanmıştır. Yöntem: Araştırma Ocak 2020 – Mayıs 2020 aylarında İstanbul’da gerçekleştirilmiştir. Araştırma verileri İstanbul’da faaliyet gösteren özel hastanelerde çalışan bireylerden toplanmıştır. Araştırma verileri anket yöntemi ile toplanmıştır. Araştırma kapsamında 391 anket formu toplanmıştır. Bulgular: Araştırma ile katılımcıların psikolojik sağlamlık ve iş stresi düzeylerinin orta düzeyde olduğu belirlenmiştir. Katılımcıların yaşına, eğitim durumuna ve hastanedeki çalışma süresine göre psikolojik sağlamlık ve iş stresi düzeylerinin istatistiksel olarak farklılık göstermediği belirlenmiştir. Ancak katılımcıların cinsiyetine ve hastanedeki görevine psikolojik sağlamlık ve iş stresi düzeylerinin istatistiksel olarak farklılık gösterdiği belirlenmiştir. Araştırma sonuçlarına göre psikolojik sağlamlık ile iş stresi arasında istatistiksel olarak anlamlı, negatif yönlü ve orta düzeyde bir ilişkinin olduğu belirlenmiştir. Ayrıca psikolojik sağlamlığın iş stresini negatif yönde etkilediği belirlenmiştir. Sonuç: Bu araştırmanın sonuçları psikolojik sağlamlığın iş stresinin bir belirleyicisi olduğunu göstermektedir. Araştırma sonuçları çerçevesinde çalışanların psikolojik sağlamlıklarının arttırılması ve iş streslerinin azaltılması için hastane yönetimlerinin bazı çalışmalar yapması önerilmektedir.