This will involve an explanation of how the librarian’s screen display is shared with the user and simultaneously allows the librarian to present additional information and announcements.
📌 3 Key Takeaways
🎯
Objective & Hypothesis:This article describes the positive interaction achieved with the use of two screens by the librarian and the user in an academic library reference service.
📊
Key Findings & Data:Besides the ergonomic benefits provided for both the librarian and the user, the advantages of the system will be shown in terms of information transmission.
💡
Conclusion & Impact:This will involve an explanation of how the librarian’s screen display is shared with the user and simultaneously allows the librarian to present additional information and announcements.
🔬Design:Research Article
📍Scope:Comprehensive Sample
⚙️Variables:reference desk · face to face services · user satisfaction
Abstract
This article describes the positive interaction achieved with the use of two screens by the librarian and the user in an academic library reference service. Besides the ergonomic benefits provided for both the librarian and the user, the advantages of the system will be shown in terms of information transmission. This will involve an explanation of how the librarian’s screen display is shared with the user and simultaneously allows the librarian to present additional information and announcements.
KUBAT, G. (2021). Use of Two Screens at Academic Library Reference Desk for Improved Information Services. Journal of Balkan Libraries Union, Cilt: 8 - Sayı: 1, 68–73. https://ajindex.com/articles/774255
Banks, J., & Pracht, C., (2008) Reference desk staffing trends: A survey. Reference and User Services Quarterly, 48 (1):54-59.
Bowron, R. &Weber, J.E. (2019) The evolving reference desk: A case study The Journal of Academic Librarianship 45(5):1-14. DOI: 10.1016/j.acalib.2019.102057
Miles, D. B. (2013) Shall We Get Rid of the Reference Desk? Reference & User Service Quarterly 52 (4): 320-333.
Nolen, D. S., (2010) Reforming or Rejecting the Reference Desk: Conflict and Continuity in the Concept of Reference Library Philosophy and Practice (e-journal). 361. https://digitalcommons.unl.edu/libphilprac/361
Phillips, M., Van Epps, A., Johnson, N. & Zwicky, D. (2018). Effective engineering information literacy instruction: A systematic literature review, The Journal of Academic Librarianship, 44(6): 705-711. ISSN 0099-1333, https://doi.org/10.1016/j.acalib.2018.10.006
Russell, S. E., & Wong, K. (2005). Dual-screen monitors: A qualitative analysis of their use in an academic library, The Journal of Academic Librarianship, 31(6), 574-577. Retrieved from ISSN 0099-1333, https://doi.org/10.1016/j.acalib.2005.08.009