Journals / Clinical and Experimental Health Sciences / 2015 / Cilt: 5 - Sayı: 3

The relations between perceived stress, communication skills and psychological symptoms in oncology nurses

Onkoloji hemşirelerinde algılanan stres, iletişim becerileri ve psikolojik semptomlar arasındaki ilişkiler

Pages
170–177
Publication Date
2015-10-01
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

A positive correlation was found between PSS and BSI total scores (r=0.50; p<0.01) and all the other sub-dimensions.Conclusion: Improving communication skills of oncology nurses and the interventions for their perceived stress levels may have effects as promoting their own psychological health as well as decreasing communicational difficulties with the patients and their families; and thus, it may affect the quality of care.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Objective: This study aims to determine the correlation between perceived stress, communication skills and psychological symptoms in oncology nurses.Methods: The study was conducted in collaboration with 102 nurses working in oncology departments of hospitals in Istanbul.
📊
Key Findings & Data:Results: Nurses received 16.85 (SD=6.08) points from PSS, 73.34 (SD=23.28) points from CSAS, and lastly 32.68 (SD=33.13) points from BSI. 84.3% of the nurses reported experiencing communication problems with angry and agitated patients.
💡
Conclusion & Impact:A positive correlation was found between PSS and BSI total scores (r=0.50; p<0.01) and all the other sub-dimensions.Conclusion: Improving communication skills of oncology nurses and the interventions for their perceived stress levels may have effects as promoting their own psychological health as well as decreasing communicational difficulties with the patients and their families; and thus, it may affect the quality of care.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:onkoloji hemşiresi · iletişim · algılanan stres

Abstract

Objective: This study aims to determine the correlation between perceived stress, communication skills and psychological symptoms in oncology nurses.Methods: The study was conducted in collaboration with 102 nurses working in oncology departments of hospitals in Istanbul. The data was collected through Questionnaire Form, Perceived Stress Scale (PSS), Communication Skills Assessment Scale (CSAS) and Brief Symptom Inventory (BSS). Descriptive statistical analysis and spearman correlation analysis were used to evaluate the data. Results: Nurses received 16.85 (SD=6.08) points from PSS, 73.34 (SD=23.28) points from CSAS, and lastly 32.68 (SD=33.13) points from BSI. 84.3% of the nurses reported experiencing communication problems with angry and agitated patients. There was a negative correlation between PSS and CSAS (r=-0.28; p<0.01). A positive correlation was found between PSS and BSI total scores (r=0.50; p<0.01) and all the other sub-dimensions.Conclusion: Improving communication skills of oncology nurses and the interventions for their perceived stress levels may have effects as promoting their own psychological health as well as decreasing communicational difficulties with the patients and their families; and thus, it may affect the quality of care.

Özet

Amaç: Bu çalışmanın amacı onkoloji hemşirelerinde algılanan stres, iletişim becerileri ve psikolojik semptomlar arasındaki ilişkiyi incelemektir.Yöntem: Çalışma İstanbul’da onkoloji birimlerinde çalışan 102 hemşireyle gerçekleştirilmiştir. Veriler Bilgi Formu, Algılanan Stres Ölçeği (ASÖ), İletişim Becerilerini Değerlendirme Ölçeği (İBDÖ) ve Kısa Semptom Envanteri (KSE) kullanılarak toplanmış ve tanımlayıcı istatistiksel analiz ve sperman korelasyon analizi kullanılarak değerlendirilmiştir.Bulgular: Hemşirelerin ASÖ puan ortalaması 16.85 (SD=6.08), İBDÖ puan ortalaması 73.34 (SD=23.28) ve KSE puan ortalaması 32.68 (SD=33.13) bulunmuştur. Hemşirelerin %84.3’ü öfkeli ve ajite hastalarla iletişimde güçlük yaşadıklarını ifade etmiştir. ASÖ ile İBDÖ arasında (r=-0.28; p<0.01) ve ASÖ ile KSE toplam puan (r=0.50; p<0.01) ve alt boyutları arasında pozitif bir korelasyon saptanmıştır. Sonuç: Onkoloji birimlerinde çalışan hemşirelerin iletişim becerilerini güçlendirmek ve algıladıkları stres düzeylerine yönelik girişimde bulunmak hem hemşirelerin kendi psikolojik sağlıklarına hem de hasta ve ailelerle yaşadıkları iletişim güçlüklerini azaltmaya ve dolayısıyla sunulan hizmetin kalitesine olumlu katkıda bulunabilir.

🔖

Cite This Article

Onan, N., Barlas, G. Ü., Karaca, S., Yıldırım, N. K., Taşkıran, Ö., Sümeli, F. (2015). The relations between perceived stress, communication skills and psychological symptoms in oncology nurses. Clinical and Experimental Health Sciences, Cilt: 5 - Sayı: 3, 170–177. https://ajindex.com/articles/481772

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (9)

  1. Nakao M. Work-related stress and psychosomatic medicine. BioPsychoSocial Medicine. 2010; 4(4): 2-8.
  2. Bilge A, Öğce F, Genç RE, Oran NT. Algılanan stres ölçeği (ASÖ)’nin Türkçe versiyonunun psikometrik uygunluğu. Ege Üniversitesi Hemşirelik Yüksekokulu Dergisi. 2009; 25(2): 61-72. Lazarus RS. Coping theory and research: past, present and future. Psychosomatic Medicine. 1993; 55: 234-247. Kadzikowska-Wrzosek R. Perceived stress, emotional ill-being and psychosomatic symptoms in high school students: the moderating effect of self-regulation competences. Archives of Psychiatry and Psychotherapy. 2012; 3: 25-33. McVicar A. Workplace stress in nursing: a literature review. J Adv Nurs. 2003; 44(6): 633-642.
  3. Güleryüz E, Aydın O. İş kontrolü ve kontrol isteği ile tükenmişlik ve fiziksel sağlık arasındaki ilişkiler (Job control and control at the request of the relationship between burnout and physical health). Türk Psikoloji Dergisi. 2006; 21(58): 59-71. Hjörleifdóttir E, Carter DE. Communication with terminally ill cancer patients and their families. Nurse Education Today. 2000; 20: 646-653.
  4. Medlan J, Howard-Ruben JH, Whitaker E. Fostering psychosocial wellness in oncology nurses: adressing burnout and social support in workplace. Oncol Nurs Forum. 2004; 31(1): 47-54.
  5. Ravazi D, Delvaux N. Communication skills and psychological training in oncology. Eur J Cancer. 1997; 33(6): 15-21.
  6. Chang EM, Daly J, Hancock KM, Bidwell JW, Johnson A, Lambert VA, Lambert CE. The relationships among workplace stressors, coping methods, demoghraphic characteristics, and health in Australian nurses. J Prof Nurs. 2006; 22: 30-38.
  7. Lambert VA, Lambert CE, Ito M. Workplace stressors, ways of coping and demographic characteristics as predictors of physical and mental health of Japanese hospital nurses. Int J Nurs Stud. 2004; 41: 85-97.
  8. Schmitz N, Neumann W, Oppermann R. Stress, burnout and locus of control in German nurses. Int J Nurs Stud. 2000; 37: 95-99. Erci B. Reliability and valididy of the Turkish version of perceived stress scale. Journal of Anatolia Nursing And Health Sciences. 2006; 9(1): 58-63. Korkut F. İletişim becerileri eğitiminin lise öğrencilerinin iletişim becerilerini değerlendirmelerine etkisi. 3P Dergisi. 1996; 4(3): 191- 198. Savaşır I, Şahin N. Bilişsel Davranışçı Terapilerde Değerlendirme: Sık Kullanılan Ölçekler. Ankara:Turkish Psychological Association Publications; 1997. p.110-123.
  9. Sahin NH, Durak-Batigün A, Ugurtas S. Kısa semptom envanteri (KSE): ergenler için k