Journals / Alanya Akademik Bakış / 2020 / Cilt: 4 - Sayı: 2

A View from the Consumers' Glasses on the Taxi – Uber Debate: A Study on the Factors Determining the Intention to Use and Recommend Uber Platform

Taksiciler – Uber Tartışmasına Tüketici Gözlüğünden Bir Bakış: Uber Platformunu Kullanma ve Tavsiye Etme Niyetini Belirleyen Etkenler Üzerine Bir Araştırma

Pages
425–444
Publication Date
2022-10-12
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

In summary, as a result of the regression analysis, it was determined that the perceived trust, substitution benefit and social impact variables had an effect on the intention to use Uber.

📌 3 Key Takeaways

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Objective & Hypothesis:Along with AirBnb, Uber platform that one of the flagships of sharing economy which its effect is growing day by day in recent years, is in many scientific researches with the aim of analysis of sharing economy and media tools with regard to actions / business models.
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Key Findings & Data:Uber that operates in a limited area of activity in Turkey, is sometimes exposed to reactions of taxi drivers or chambers of taxi due to led to unfair competition.
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Conclusion & Impact:In summary, as a result of the regression analysis, it was determined that the perceived trust, substitution benefit and social impact variables had an effect on the intention to use Uber.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

Along with AirBnb, Uber platform that one of the flagships of sharing economy which its effect is growing day by day in recent years, is in many scientific researches with the aim of analysis of sharing economy and media tools with regard to actions / business models. Uber that operates in a limited area of activity in Turkey, is sometimes exposed to reactions of taxi drivers or chambers of taxi due to led to unfair competition. Leaving aside the discussion of “who is right? Taxi drivers or Uber, we examined the opinions of users / potential users of Uber platform. In brief, this study determines the individuals’ behavior (using) intention about Uber and effects of trust, existing sharing behaviors, social effect and expected benefits on Uber using intention. From this point, data is collected with Internet-based survey and it is defined the consumer–oriented view of Uber platform. Findings and results of the study that investigate sharing economy from window of a digital platform is expected to set light to reviews of sharing economy in Turkey. In summary, as a result of the regression analysis, it was determined that the perceived trust, substitution benefit and social impact variables had an effect on the intention to use Uber.

Özet

Son yıllarda etkisi günden güne çoğalarak hissedilen paylaşım ekonomisininamiral gemilerinden biri olarak nitelendirilen Uber platformu, AirBnb ilebirlikte paylaşım ekonomisinin çözümlenmesi amacıyla pek çok bilimselaraştırmaya konu olmakta ve aynı zamanda iş modeli / faaliyetlerine ilişkinmedya araçlarında haber olarak yer almaktadır. Ülkemizde kısıtlı biralanda faaliyetlerini sürdüren Uber, haksız rekabete yol açtığı düşüncesiyleözellikle taksici esnafın zaman zaman tepkilerine maruz kalabilmektedir.Taksici mi Uber mi kim haklı? tartışmalarından sıyrılarak, ülkemizde deyasal niteliği tartışmalı olan bu paylaşım sisteminin kullanıcıları / potansiyelkullanıcıların yaklaşımlarını ortaya koymak bu araştırmanın amacınıoluşturmaktadır. Bu noktadan hareketle internet ortamında yapılan anketçalışmasıyla; sosyal etki, güven, varolan paylaşım davranışları ve beklenenyarar türlerinin Uber sistemini kullanma ve kullanımını tavsiye etme niyetiüzerindeki olası etkileri incelenmektedir. Ülkemizde son yıllarda tartışmakonusu olan Uber girişiminin tüketici yönlü değerlendirmesinin yapıldığı buaraştırma sonucunda elde edilecek bulgu ve sonuçların, spesifik birpaylaşım sistemi penceresinden Türkiye’de paylaşım ekonomisinindeğerlendirmesine ışık tutması beklenmektedir. Özetle; bu araştırmadayapılan regresyon analizi sonucunda algılanan güven, ikame yararı vesosyal etki değişkenlerinin Uber kullanma niyeti üzerinde etkisi olduğubelirlenmiştir.

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Cite This Article

KİRACI, H., AKDEMİR, R. (2022). A View from the Consumers' Glasses on the Taxi – Uber Debate: A Study on the Factors Determining the Intention to Use and Recommend Uber Platform. Alanya Akademik Bakış, Cilt: 4 - Sayı: 2, 425–444. https://ajindex.com/articles/434801

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