Journals / Türk Turizm Araştırmaları Dergisi / 2021 / Cilt: 5 - Sayı: 3

The Effect of Entrepreneurial and Market Orientation on Organizational Performance in Hospitality Businesses

Konaklama İşletmelerinde Girişimci ve Pazar Yönlülüğün Örgütsel Performansa Etkisi

Pages
1723–1738
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

According to the results of the regression analysis, it was revealed that both entrepreneurial orientation and market orientation positively affect stakeholder performance, which is a dimension of organizational performance.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The aim of this study is to examine the impact of entrepreneurial orientation and market orientation on the organizational performance (stakeholder performance, human resources management (HRM) performance, process performance) in hospitality businesses.
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Key Findings & Data:Questionnaire technique was used as data collection tool and 145 valid questionnaires were collected at the end of the research.
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Conclusion & Impact:According to the results of the regression analysis, it was revealed that both entrepreneurial orientation and market orientation positively affect stakeholder performance, which is a dimension of organizational performance.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

The aim of this study is to examine the impact of entrepreneurial orientation and market orientation on the organizational performance (stakeholder performance, human resources management (HRM) performance, process performance) in hospitality businesses. The sample of the study consists of the hospitality businesses located in the Central Anatolia Region. Questionnaire technique was used as data collection tool and 145 valid questionnaires were collected at the end of the research. Factor analysis, correlation analysis and regression analysis were used to evaluate the data of the study. According to the results of the regression analysis, it was revealed that both entrepreneurial orientation and market orientation positively affect stakeholder performance, which is a dimension of organizational performance. While it is observed that entrepreneurial orientation has a positive effect on HRM performance, it is seen that market orientation does not affect HRM performance. Contrary to expectations, entrepreneurial and market orientation does not have a significant effect on process performance.

Özet

Bu çalışmanın amacı, konaklama işletmelerinde girişimci ve pazar yönlülüğün işletmenin örgütsel performansı (paydaş performansı, insan kaynakları yönetimi (İKY) performansı, süreç performansı) üzerindeki etkisini incelemektir. Çalışmanın örneklemini İç Anadolu Bölgesi’ndeki bütün illerde yer alan konaklama işletmeleri oluşturmaktadır. Veri toplama aracı olarak anket tekniği kullanılmıştır ve araştırma sonunda 145 geçerli anket toplanmıştır. Araştırmanın verilerinin değerlendirilmesinde faktör analizi, korelasyon analizi ve regresyon analizi kullanılmıştır. Yapılan regresyon analizi sonuçlarına göre hem girişimci yönlülük hem de pazar yönlülüğün örgütsel performansın bir boyutu olan paydaş performansını pozitif olarak etkilediği ortaya çıkmıştır. Girişimci yönlülüğün İKY performansı üzerinde pozitif etkilediği görülürken, pazar yönlülüğün İKY performansını etkilemediği görülmektedir. Beklentilerin aksine girişimci ve pazar yönlülüğün süreç performansı üzerinde anlamlı bir etkisi çıkmamıştır.

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Cite This Article

KALE, E. (2021). The Effect of Entrepreneurial and Market Orientation on Organizational Performance in Hospitality Businesses. Türk Turizm Araştırmaları Dergisi, Cilt: 5 - Sayı: 3, 1723–1738. https://ajindex.com/articles/417003

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