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Journals / İletişim Kuram ve Araştırma Dergisi / 2019 / Sayı: 49

The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction

Dönüştürücü Liderlik, İletişim Yetkinliği ve İletişim Memnuniyetinin Çalışanların İş Tatmini Üzerindeki Rolü

Bülent ULUTÜRK
Recep TAYFUN
Pages
48–68
Publication Date
2019-12-20
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Implications for research and practice are also discussed.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:This article explores how the perceptions of airport security employees’ transformational leadership and communication practices are associated with their communication and job satisfaction.
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Key Findings & Data:Specifically, the study investigates the effects of transformational leadership and communication competence on job satisfaction by considering the mediating role of communication satisfaction.
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Conclusion & Impact:Implications for research and practice are also discussed.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Liderlik · Dönüştürücü Liderlik · İletişim Yetkinliği

Abstract

This article explores how the perceptions of airport security employees’ transformational leadership and communication practices are associated with their communication and job satisfaction. Specifically, the study investigates the effects of transformational leadership and communication competence on job satisfaction by considering the mediating role of communication satisfaction. A cross-sectional survey using a self-administered questionnaire was conducted among employees of a private security company in Turkey. The results of the study show that employee perceptions of transformational leadership influence their perceptions of communication and job satisfaction. Moreover, employee communication satisfaction mediated the relationship between employee perceptions of transformational leadership, communication competence and their job satisfaction level. Implications for research and practice are also discussed.

Özet

Bu makale, havaalanı güvenlik çalışanlarının dönüştürücü liderlik ve iletişim uygulamalarına yönelik tutumlarının, iletişim ve iş tatminleri ile ilişkisini incelemektedir. Çalışma, iletişim memnuniyetinin aracılık rolünü de göz önünde bulundurarak dönüştürücü liderlik ve iletişim yetkinliğinin iş tatmini üzerindeki etkilerini araştırmaktadır. Çalışma, Türkiye’de özel bir güvenlik şirketinin çalışanları arasında yapılan anket sonuçlarına dayanmaktadır. Çalışmanın sonuçları, çalışanların yöneticilerine ilişkin dönüştürücü liderlik tutumlarının onların iletişim ve iş tatminlerini önemli derecede etkilediğini göstermektedir. Bulgular, çalışanların iletişim memnuniyetinin, onların dönüştürücü liderlik tutumları, iletişim yetkinlikleri ve iş tatmini düzeyleri arasında aracılık rolü üstlendiğini göstermiştir. Ayrıca, çalışmada uygulayıcılara ve araştırmacılara yönelik önerilere yer verilmiştir.

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Cite This Article

ULUTÜRK, B., TAYFUN, R. (2019). The Roles of Transformational Leadership, Communication Competence and Communication Satisfaction on Employees’ Job Satisfaction. İletişim Kuram ve Araştırma Dergisi, Sayı: 49, 48–68. https://ajindex.com/articles/381442

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