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Journals / Journal of Tourism and Gastronomy Studies / 2020 / Cilt: 8 - Sayı: 3

The Relationship Between Leader-Member Exchange, Job Satisfaction and Organizational Identification: An Empirical Study in Hotel Businesses in Ankara

Lider Üye Etkileşimi, İş Tatmini ve Örgütsel Özdeşleşme İlişkisi: Ankara’daki Otel İşletmelerinde Ampirik Bir Araştırma

Alev SÖKMEN
Pages
2132–2143
DOI
—
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

As a result of the analysis, it was found that leader member exchange positively affected job satisfaction and organizational identification and also job satisfaction plays a role as a mediating variable between leadermember exchange and organizational identification.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:In this study, the effect of leader-member exchange on job satisfaction and organizational identification was examined, and the mediating role of job satisfaction between leadermember exchange and organizational identification was tested.
📊
Key Findings & Data:The research was carried out with the participation of 316 employees of 4 hotels with 5-stars operating in Ankara.
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Conclusion & Impact:As a result of the analysis, it was found that leader member exchange positively affected job satisfaction and organizational identification and also job satisfaction plays a role as a mediating variable between leadermember exchange and organizational identification.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

In this study, the effect of leader-member exchange on job satisfaction and organizational identification was examined, and the mediating role of job satisfaction between leadermember exchange and organizational identification was tested. The research was carried out with the participation of 316 employees of 4 hotels with 5-stars operating in Ankara. The datas were obtained with survey method. As a result of the analysis, it was found that leader member exchange positively affected job satisfaction and organizational identification and also job satisfaction plays a role as a mediating variable between leadermember exchange and organizational identification.

Özet

Bu çalışmada lider-üye etkileşiminin, iş tatmini ve örgütsel özdeşleşme üzerindeki etkisi incelenmiş, iş tatmininin, lider üye etkileşimi ile örgütsel özdeşleşme arasında aracılık rolü sınanmıştır. Araştırma, Ankara’da faaliyet gösteren 4 adet 5 yıldızlı otelin 316 çalışanının katılımıyla gerçekleştirilmiştir. Veriler anket yöntemi kullanılarak elde edilmiştir. Yapılan analizler sonucunda, lider üye etkileşiminin, iş tatmini ve örgütsel özdeşleşmeyi olumlu yönde anlamlı bir şekilde etkilediği; iş tatmininin, lider-üye etkileşimi ile örgütsel özdeşleşme arasında aracı bir değişken olarak rol oynadığı tespit edilmiştir.

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Cite This Article

SÖKMEN, A. (2020). The Relationship Between Leader-Member Exchange, Job Satisfaction and Organizational Identification: An Empirical Study in Hotel Businesses in Ankara. Journal of Tourism and Gastronomy Studies, Cilt: 8 - Sayı: 3, 2132–2143. https://ajindex.com/articles/270919

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