Journals / Yönetim ve Ekonomi Araştırmaları Dergisi / 2013 / Cilt: 11 - Sayı: 21

ANALYSIS OF SERVICE SYSTEM WITH WAITING LINE MODEL: THE CASE OF DÜZCE UNIVERSITY CENTRAL REFECTORY

BEKLEME HATTI MODELİYLE SERVİS SİSTEMİNİN ANALİZİ: DÜZCE ÜNİVERSİTESİ MERKEZ YEMEKHANESİ ÖRNEĞİ

Pages
169–184
Publication Date
2013-06-01
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

In addition, some suggestions have been made about staff planning and operating queuematics.

📌 3 Key Takeaways

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Objective & Hypothesis:In this study, the data pertaining to the queuing of students at Düzce University Central Cafeteria have been analised with the waiting line model and average performance of the system has been evaluated with the same data.
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Key Findings & Data:The data have been obtained from the Directorate of Health, Culture and Sports of Düzce University.
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Conclusion & Impact:In addition, some suggestions have been made about staff planning and operating queuematics.
🔬Design:Modeling & Simulation
📍Scope:Comprehensive Sample
⚙️Variables:Bekleme Hattı · Kuyruk Modeli · Yemekhane Hizmetleri

Abstract

In this study, the data pertaining to the queuing of students at Düzce University Central Cafeteria have been analised with the waiting line model and average performance of the system has been evaluated with the same data. The data have been obtained from the Directorate of Health, Culture and Sports of Düzce University. As a result of the analyses, the average performance of the two styles of taking food from the cafeteria system (occupancy rate) has been determined as 45%. In addition, some suggestions have been made about staff planning and operating queuematics.

Özet

Bu çalışmada, bekleme hattı modeli ile Düzce Üniversitesi Merkez Yemekhanesi’nde öğrencilerin yemek kuyruğunda beklemeleri¬ne ilişkin veriler incelenmiş ve sistemin ortalama performansı hesaplanmıştır. Veriler Düzce Üniversitesi Sağlık, Kültür ve Spor Dairesi Başkanlığı'ndan alınmıştır. Analizler sonucunda yemekhanede var olan iki turnikeli yemek alma sisteminin ortalama performansının (doluluk oranının) % 45 olduğu belirlenmiştir. Ayrıca işletmeye, personel planlama ve sıramatik işletim sistemi konusunda, bir takım önerilerde bulunulmuştur.

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Cite This Article

YILDIZ, M. S., ARSLAN, H. M. (2013). ANALYSIS OF SERVICE SYSTEM WITH WAITING LINE MODEL: THE CASE OF DÜZCE UNIVERSITY CENTRAL REFECTORY. Yönetim ve Ekonomi Araştırmaları Dergisi, Cilt: 11 - Sayı: 21, 169–184. https://ajindex.com/articles/26885

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