Journals / Gümüşhane Üniversitesi İletişim Fakültesi Elektronik Dergisi / 2018 / Cilt: 6 - Sayı: 2

PUBLIC SEGMENTS IN STRATEGIC PUBLIC RELATIONS IN THE CONTEXT OF THE SITUATIONAL THEORY OF PUBLICS: THE PROFILE OF ACTIVE, AWARE AND LATENT PUBLICS IN TURKEY

KAMULARIN DURUMSAL KURAMI BAĞLAMINDA STRATEJİK HALKLA İLİŞKİLERDE KAMU SEGMENTLERİ: TÜRKİYE’DEKİ AKTİF, UYANMIŞ VE GİZLİ KAMULARIN PROFİLİ

Pages
1073–1105
Publication Date
2018-09-29
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The results suggest that the publics can be segmented into active, aware and latent publics according to the theory.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The study aims to reveal the profile of the active, aware and latent publics in Turkey by segmenting the situational theory of publics.
📊
Key Findings & Data:Accordingly an empirical field study is carried out in İstanbul, Ankara and İzmir with 443 questionnaires consisting of the variables of the situational theory of publics and demographics.
💡
Conclusion & Impact:The results suggest that the publics can be segmented into active, aware and latent publics according to the theory.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Stratejik Halkla İlişkiler · Kamu Segmentasyonu · Aktif Kamu

Abstract

The study aims to reveal the profile of the active, aware and latent publics in Turkey by segmenting the situational theory of publics. Accordingly an empirical field study is carried out in İstanbul, Ankara and İzmir with 443 questionnaires consisting of the variables of the situational theory of publics and demographics. The results suggest that the publics can be segmented into active, aware and latent publics according to the theory. Although aware publics are found to be the largest publics, as the number of active publics are also enormous, building asymmetrical relationships is considered as questionable. It is suggested that this query can be realized as three folded; for corporations, public relations practitioners and academy to end the complexity of the public relations field in Turkey. When the results of the research are evaluated in terms of active publics in Turkey, it can be stated that there are some implications for the corporations, practitioners and the academy, which are the trivet of the public relations field.

Özet

Bu çalışma Türkiye’deki kamuları, kamuların durumsal kuramı ile segmente ederek aktif, uyanmış ve gizli kamuların profil özelliklerini ortaya çıkarmayı amaçlamaktadır. Bu doğrultuda İstanbul, Ankara ve İzmir illerinde kamuların durumsal kuramının değişkenleri ve demografik sorulardan oluşan 443 anket formu ile ampirik bir alan araştırması gerçekleştirilmiştir. Araştırma sonucunda kamular kurama göre aktif, uyanmış ve gizli kamu olarak segmente edilmiş ve en kalabalık kamu segmenti uyanmış kamu olarak tespit edilmiştir. Ancak aktif kamunun da sayısal olarak güçlü tespit edilmesi bugüne kadar genellikle asimetrik olarak inşa edilen ilişkileri sorgulatmaya başlayacağını düşündürmektedir. Bu sorgulamanın Türkiye’de halka ilişkiler alanında var olan karmaşanın bütünlüğe kavuşması açısından üç boyutlu olarak; örgütler, uygulayıcılar ve akademi tarafından gerçekleştirilmesi önerilmektedir. Bu çalışma aktif kamunun varlığı açısından yorumlandığında örgütler, uygulayıcılar ve akademiyi içeren halkla ilişkiler alanının üç sacayağı için bir takım sonuçlar yaratmaktadır.

🔖

Cite This Article

DEMİR, Z. G., ŞATIR, Ç. K. (2018). PUBLIC SEGMENTS IN STRATEGIC PUBLIC RELATIONS IN THE CONTEXT OF THE SITUATIONAL THEORY OF PUBLICS: THE PROFILE OF ACTIVE, AWARE AND LATENT PUBLICS IN TURKEY. Gümüşhane Üniversitesi İletişim Fakültesi Elektronik Dergisi, Cilt: 6 - Sayı: 2, 1073–1105. https://ajindex.com/articles/227970

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (11)

  1. ALDOORY, Linda; KIM, Jeong-Nam and TINDALL, Natalie (2010). The influence of perceived shared risk in crisis communication: Elaborating the situational theory of publics. Public Relations Review, 36, 134-140.
  2. BERKOWITZ, Dan and TURNMIRE, Kirk (1994). Community relations and issues management: An issue orientation approach to segmenting publics. Journal of Public Relations Research, 6, 105-123.
  3. CAMERON, Glen T (1992). Memory for investor relations messages: An information-processing study of Grunig's situational theory. Journal of Public Relations Research, 4, 45-60.
  4. CAMPBELL, Thomas G. (2011). Remaining Vigilant Against Domestic Terrorism: Making Meaning Of Counter Terrorism In A National Awareness Campaign, Maryland University Yayınlanmamış Yüksek Lisans Tezi. CHAFFEE, Steven H and ROSER, Connie (1986). Involvement and the consistency of knowledge, attitudes, and behaviors. Communication research, 13, 373-399.
  5. CLARK, Terry N and TARDE, G (1969). On Communication and Social Influence: Selected Papers, Chicago: University of Chicago Press.
  6. CURRY, Tiphane P (2007). Black Women’s Meaning Making Of Hiv/Aids Campaigns: A Black Feminist Approach To The Impact Of Race On The Reception Of Targeted Health Communication, Maryland University Yayınlanmamış Yüksek Lisans Tezi. DOZIER, David M and EHLING, William P 2005. Halkla İlişkiler Programlarının Değerlendirilmesi: Programların Etkileri Konusunda Literatürün Bize Söyledikleri. In: GRUNIG, J. E. (ed.) Halkla İlişkilerde ve İletişim Yönetiminde Mükemmellik. İstanbul:
  7. Rota Yayınları.
  8. ENGELBERG, Moshe; FLORA, June A and NASS, Clifford I (1995). AIDS knowledge: Effects of channel involvement and interpersonal communication. Health Communication, 7, 73-91.
  9. GÖK DEMIR, Zuhal (2013). Kamuların Durumsal Kuramı Çerçevesinde Stratejik Halkla İlişkilerde Kamu Segmentasyonu. International Symposium on Media Studies. Antalya. GRUNIG, James E (1978). Defining publics in public relations: The case of a suburban hospital. Journalism Quarterly, 55, 109-124.
  10. GRUNIG, JAMES E (1980) Public Response To Corporate Communication About Public Policy Issues”, Paper presented to the Operations Research Society of America/Institute of Management Sciences, Colorado Springs, Colorado, 33. GRUNIG, JAMES E (1982) Developing Economic Education Programs For The Press”, Public Relations Review, 8 (3), 43-62.
  11. GRUNIG, James E (1983). Communication behaviors and attitudes of environmental publics: Two studies. Journalism and Communication Monographs, 81