Journals / Kafkas Üniversitesi Sosyal Bilimler Enstitüsü Dergisi / 2016 / Sayı: 2016

Sonbahar Autumn 2016, Ek Sayı Additional Number 1, 153-171

İŞYERİ NEZAKETSİZLİĞİ ÜZERİNE BİR YAZIN İNCELEMESİ A Literature Review on Workplace Incivility

Pages
153–171
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

As a result; these studies were done by whom at what time, purpose, method, and the results were reported

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The aim of this study is to provide a reference for researchers on the concept of workplace incivility and to examine the concept of workplace incivility in terms of literature, which is extremely common in the organizations and increasingly having to searches.
📊
Key Findings & Data:As such, first been handled the concept of workplace incivility in the study, then 23 studies were examined which can be accessed related to workplace incivility.
💡
Conclusion & Impact:As a result; these studies were done by whom at what time, purpose, method, and the results were reported
🔬Design:Review & Systematic Survey
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

The aim of this study is to provide a reference for researchers on the concept of workplace incivility and to examine the concept of workplace incivility in terms of literature, which is extremely common in the organizations and increasingly having to searches. By means of this review, developments about workplace incivility and related subjects that examined together can be observed and can be helpful for researchers who want to make research in later times about workplace incivility. As such, first been handled the concept of workplace incivility in the study, then 23 studies were examined which can be accessed related to workplace incivility. As a result; these studies were done by whom at what time, purpose, method, and the results were reported

Özet

Bu çalışmanın amacı, örgütlerde son derece yaygın olan ve giderek artan araştırmalara sahip olan işyeri nezaketsizliği konusunu yazın açısından incelemek ve araştırmacılara işyeri nezaketsizliği konusu ile ilgili bir yazın sunmaktır. Bu derleme sayesinde konuyla ilgili gelişmeler takip edilebilmekte, işyeri nezaketsizliğinin hangi kavramlar ile birlikte incelendiği görülebilmekte ve gelecekte bu konuda araştırma yapacaklar için bir rehber niteliği taşıması beklenmektedir. Bu itibarla, çalışmada önce işyeri nezaketsizliği kavramı ele alınmış, ardından işyeri nezaketsizliği ile ilgili ulaşılabilen 23 çalışma incelenmiştir. Sonuç olarak; bu çalışmaların hangi tarihte kimler tarafından yapıldığı, amacı, yöntemi ve sonuçları raporlanmıştır

🔖

Cite This Article

KUMRAL, T., ÇETİN, C. (2016). Sonbahar Autumn 2016, Ek Sayı Additional Number 1, 153-171. Kafkas Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, Sayı: 2016, 153–171. https://ajindex.com/articles/203848

References (12)

  1. ANDERSSON, L. M.- PEARSON, C.M. 1999: "Tit for Tat? The Spiraling Effect of Incivility in The Workplace", Academy of Management Review, 24(3): 452-471.
  2. BLAU, G.- ANDERSSON, L. 2005: "Testing a Measure of Instigated Workplace Incivility", Journal of Occupational & Organizational Psychology, 78(4): 595-614.
  3. CAMERON, A.F. - WEBSTER, J. 2011: "Relational Outcomes of Multicommunicating: Integrating Incivility and Social Exchange Perspectives", Organization Science, 22: 754-771.
  4. CAZA, B.- CORTINA, L.M. 2007: "From Insult to Injury: Explaining the Impact of Incivility", Basic and Applied Social Psychology, 29(4): 335- 350. CİNGÖZ, A.- KAPLAN, A. 2015: "The Effect of Workplace Incivility on Job Satisfaction and Organizational Trust: A Study of Industrial Enterprises in Turkey", The 2015 WEI International Academic Conference Proceeding, West East Institute: 12-15.
  5. CORTINA, L.M.- KABAT-FARR, D.-LESKINEN, E.A.- HUERTA, M.- MAGLEY, V.J. 2013: "Selective Incivility as Modern Discrimination in Organizations Evidence and Impact", Journal of Management, 39: 1579- 1605. CORTINA, L.M.-MAGLEY, V.J. 2009: "Patterns and Profiles of Response to Incivility in the Workplace", Journal of Occupational Health Psychology, 14: 272-288.
  6. CORTINA, L.M.-MAGLEY, V.J.-WILLIAMS, J.H.- LANGHOUT, R.D. 2001: "Incivility in the Workplace: Incidence and Impact", Journal of Occupational Health Psychology, 6: 64-80.
  7. GÖKÇE, A.T. 2010: Mobbing: İş Yerinde Yıldırma Nedenleri ve Başa Çıkma Yöntemleri, Öğreti Akademi, Ankara.
  8. GUDYKUNST, W.B. 1997: "Cultural Variability in Communication", Communication Research, 24(4): 327-348.
  9. KANTEN, M. 2014: "İşyeri Nezaketsizliğinin Sosyal Kaytarma Davranışı ve İşten Ayrılma Niyeti Üzerindeki Etkisinde Duygusal Tükenmenin Aracılık Rolü", Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 6(1): 11-26.
  10. KIRK, M.-SCHUTTE, N.- HINE, D.W. 2009: "The Role of Emotional SelfEfficacy, Emotional Intelligence, and Affect in Workplace Incivility and Workplace Satisfaction", Research on Emotion in Organizations, 5: 211-225.
  11. KÖSE, S.- İSPİRLİ, D.- ERYILMAZ, İ. 2014: "Düzenleyici Odaklar ve İşyeri Nezaketsizliği İlişkisinde Örgütsel İklimin Düzenleyici Etkisi: Keşfedici Bir Araştırma", 2.Örgütsel Davranış Kongresi Bildiriler Kitabı, Melikşah Üniversitesi: 241-249.
  12. LASCHINGER, S.H.K.- LEITER, M.- DAY, A.- GILIN, D. 2009: "Workplace Empowerment, Incivility And Burnout: Impact on Staff Nurse Recruitment and Retention Outcomes", Journal of Nursing Management, 17(3): 302-