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Journals / Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty / 2026 / Volume: 13 Issue: 2

Quiet Quitting in Airport Ground Handling: The Role of General Work Stress and Work-Family Conflict

Mustafa Altıntaş(ALANYA ALAADDİN KEYKUBAT ÜNİVERSİTESİ)0000-0002-8843-2128
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Publication Date
2026-06-30
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

These findings underscore the importance of managing both stressors and work-family boundaries in order to curb quiet quitting in safety-critical airport ground handling operations.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Quiet quitting has become a critical concern in airport ground handling, where demanding working conditions and irregular schedules can erode employees’ motivation.
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Key Findings & Data:Data were gathered via an online questionnaire from 398 employees working for A-category ground handling companies operating at airports.
💡
Conclusion & Impact:These findings underscore the importance of managing both stressors and work-family boundaries in order to curb quiet quitting in safety-critical airport ground handling operations.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:General Work Stress · Work-Family Conflict · Quiet Quitting

Abstract

Quiet quitting has become a critical concern in airport ground handling, where demanding working conditions and irregular schedules can erode employees’ motivation. This study explores how general work stress is linked to quiet quitting tendencies among A-category ground handling personnel and examines whether work-family conflict explains this relationship. The conceptual model is informed by Conservation of Resources theory, the Job Demands-Resources model, and Role theory, which together suggest that persistent stress drains personal resources, disrupts work-family balance, and encourages psychological withdrawal from work. Data were gathered via an online questionnaire from 398 employees working for A-category ground handling companies operating at airports. Validated Turkish measures were used to assess general work stress, work-family conflict, and quiet quitting. Structural equation modelling and mediation analysis showed that general work stress is positively associated with both work-family conflict and quiet quitting. When work-family conflict is incorporated into the model, the direct association between general work stress and quiet quitting becomes non-significant, indicating a fully mediating effect. These findings underscore the importance of managing both stressors and work-family boundaries in order to curb quiet quitting in safety-critical airport ground handling operations.

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Cite This Article

Altıntaş, M. (2026). Quiet Quitting in Airport Ground Handling: The Role of General Work Stress and Work-Family Conflict. Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, Volume: 13 Issue: 2. https://ajindex.com/articles/1642014

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