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Journals / Süleyman Demirel Üniversitesi Vizyoner Dergisi / 2020 / Cilt: 11 - Sayı: 27

REVERSE MOBBING ACTIONS AND A QUALITATIVE RESEARCH UPON COPING STRATEGIES OF REVERSE MOBBING

TERSİNE ZORBALIK (MOBBİNG) EYLEMLERİ VE TERSİNE ZORBALIKLA BAŞA ÇIKMA STRATEJİLERİ ÜZERİNE NİTEL BİR ARAŞTIRMA

Eylem BAYRAKÇI
Mehmet DİNÇ
Pages
403–418
Publication Date
2020-06-10
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

At the same time, it is found that both negative actions are perceived as mobbing, and coping strategies against these actions are perceived as the stages of a process that interacts with each other by the participants.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The study is conducted in order to investigate which actions are perceived as reverse mobbing by managers, and in order to investigate strategies of coping with mobbing.
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Key Findings & Data:For this purpose, interviews are conducted with 8 managers working in different sectors determined according to snowball sampling method which is the one of the purposive sampling method and interview notes are analysed with inductive content analysis.
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Conclusion & Impact:At the same time, it is found that both negative actions are perceived as mobbing, and coping strategies against these actions are perceived as the stages of a process that interacts with each other by the participants.
🔬Design:Research Article
📍Scope:Comprehensive Sample
⚙️Variables:Tersine Zorbalık · Zorbalık · Tersine Zorbalıkla Başa Çıkma Stratejileri

Abstract

The study is conducted in order to investigate which actions are perceived as reverse mobbing by managers, and in order to investigate strategies of coping with mobbing. For this purpose, interviews are conducted with 8 managers working in different sectors determined according to snowball sampling method which is the one of the purposive sampling method and interview notes are analysed with inductive content analysis. As a result of the research, it is seen that negative actions are first perceived as related to work and then they are personalized. Negative actions which are perceived as mobbing are grouped Under two main themes: anti-productivity pressures and psychological pressures. Coping strategies for mobbing are described under two themes as active strategies and passive strategies. Under active strategies, strategies for seeking reconciliation, seeking social and managerial support, conflict, responding with mobbing and leaving are coded and under passive strategies, strategies for ignoring, avoidance and withdrawal/abandonment are coded. It is determined that the strategies of seeking social/administrative support and reconciliation are seen as the most effective strategies by the managers. At the same time, it is found that both negative actions are perceived as mobbing, and coping strategies against these actions are perceived as the stages of a process that interacts with each other by the participants.

Özet

Bu çalışma hangi eylemlerin yöneticiler tarafından tersine zorbalık olarak algılandığını belirleyerek zorbalıkla başa çıkma stratejilerini araştırmak amacıyla yapılmıştır. Bu amaçla, amaçlı örneklem yöntemlerinden kartopu örneklem yöntemine göre belirlenmiş farklı sektörlerde çalışan 8 yönetici ile görüşmeler yapılmış ve görüşme notlarının analizinde tümevarımsal içerik analizi kullanılmıştır. Araştırma sonucunda olumsuz eylemlerin, öncelikle iş ile ilgili olarak algılandığı daha sonraki aşamalarda kişiselleştirildiği görülmüştür. Zorbalık olarak algılanan olumsuz eylemler, üretkenlik karşıtı eylemler ve psikolojik baskılar olmak üzere iki ana tema altında toplanmıştır. Zorbalıkla başa çıkma stratejileri ise aktif stratejiler ve pasif stratejiler olmak üzere yine iki tema altında betimlenmiştir. Aktif stratejiler altında, uzlaşmaya çalışma, sosyal ve yönetsel destek arama, çatışma, zorbalıkla karşılık verme ve ayrılma stratejileri, pasif stratejiler altında, yok sayma, kaçınma ve geri çekilme/vazgeçme stratejileri kodlanmıştır. Yöneticiler tarafından sosyal/yönetsel destek arama ve uzlaşma stratejilerinin en etkili stratejiler olarak görüldüğü tespit edilmiştir. Aynı zamanda katılımcılar tarafından hem olumsuz eylemlerin zorbalık olarak algılanmasının hem de bu eylemlerle başa çıkma stratejilerinin birbirleriyle etkileşim halinde olan bir sürecin aşamaları olarak algılandığı sonucu bulunmuştur.

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Cite This Article

BAYRAKÇI, E., DİNÇ, M. (2020). REVERSE MOBBING ACTIONS AND A QUALITATIVE RESEARCH UPON COPING STRATEGIES OF REVERSE MOBBING. Süleyman Demirel Üniversitesi Vizyoner Dergisi, Cilt: 11 - Sayı: 27, 403–418. https://ajindex.com/articles/163977

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