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Journals / Kıbrıs Türk Psikiyatri ve Psikoloji Dergisi / 2026 / Cilt: 8 Sayı: 1

A New Source of Psychosocial Stress for Aviation Sector Employees: Illegitimate Tasks

Havacılık Sektörü Çalışanları için Yeni Bir Psikososyal Stres Kaynağı: Meşru Olmayan Görevler

Server Sevil Akyurek(NISANTASI UNIVERSITY, FACULTY OF ECONOMICS, ADMINISTRATIVE AND SOCIAL SCIENCES, DEPARTMENT OF AVIATION MANAGEMENT)0000-0001-6286-8399
Duygu Uludağ(NİŞANTAŞI ÜNİVERSİTESİ, İKTİSADİ, İDARİ VE SOSYAL BİLİMLER FAKÜLTESİ, HAVACILIK YÖNETİMİ BÖLÜMÜ)0000-0003-4822-0195
Melis Soyer(NİŞANTAŞI ÜNİVERSİTESİ, İKTİSADİ, İDARİ VE SOSYAL BİLİMLER FAKÜLTESİ, HAVACILIK YÖNETİMİ BÖLÜMÜ)0000-0001-5878-474X
Pages
34–41
Publication Date
2026-03-28
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The results show that ILT increases the psychosocial stress level of aviation employees.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:This research aims to understand the mechanisms by which employees are exposed to psychosocial stress (PSOSTR) in work processes through illegitimate task (ILT) experiences.
📊
Key Findings & Data:Data were collected through a survey from 251 participants working in the aviation industry in Turkey.
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Conclusion & Impact:The results show that ILT increases the psychosocial stress level of aviation employees.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Meşru olmayan görevler · duygusal emek · lider-üye etkileşimi

Abstract

This research aims to understand the mechanisms by which employees are exposed to psychosocial stress (PSOSTR) in work processes through illegitimate task (ILT) experiences. The mediating effect of emotional labor (EL) and the moderating effect of leader-member interaction (LMX) are included in this research. Data were collected through a survey from 251 participants working in the aviation industry in Turkey. Nine hypotheses tested with the SEM statistical analysis method were supported. The results show that ILT increases the psychosocial stress level of aviation employees. Besides, LMX acts as a moderating factor between ILT and EL, EL and PSOSTR, and between ILT and PSOSTR. Also, EL is a mediating factor between ILT and PSOSTR. The originality of the research is that the relationships between ILT, EL, and PSOSTR have been empirically measured and discussed for the first-time considering aviation industry employees. These results fill an important gap in the literature.

Özet

Bu araştırma, çalışanların meşru olmayan görev (ILT) deneyimleri yoluyla iş süreçlerinde psikososyal strese (PSOSTR) maruz kalma mekanizmalarını anlamayı amaçlamaktadır. Duygusal emeğin (EL) aracılık etkisi ve lider-üye etkileşiminin (LMX) moderatör etkisi bu araştırmaya dahil edilmiştir. Veriler, Türkiye'de havacılık sektöründe çalışan 251 katılımcıdan anket yoluyla toplanmıştır. YEM istatistiksel analiz yöntemi ile test edilen dokuz hipotez desteklenmiştir. Sonuçlar, ILT'nin havacılık çalışanlarının psikososyal stres düzeyini artırdığını göstermektedir. Ayrıca, LMX, ILT ile EL, EL ile PSOSTR ve ILT ile PSOSTR arasında ılımlaştırıcı bir faktör olarak hareket etmektedir. Ayrıca EL, ILT ile PSOSTR arasında aracı bir faktördür. Araştırmanın özgünlüğü, ILT, EL ve PSOSTR arasındaki ilişkilerin havacılık sektörü çalışanları dikkate alınarak ilk kez ampirik olarak ölçülmüş ve tartışılmış olmasıdır. Bu sonuçlar literatürdeki önemli bir boşluğu doldurmaktadır.

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Cite This Article

Akyurek, S. S., Uludağ, D., Soyer, M. (2026). A New Source of Psychosocial Stress for Aviation Sector Employees: Illegitimate Tasks. Kıbrıs Türk Psikiyatri ve Psikoloji Dergisi, Cilt: 8 Sayı: 1, 34–41. https://doi.org/10.35365/ctjpp.26.1.05

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