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Journals / Ege Akademik Bakış Dergisi / 2006 / Cilt: 6 Sayı: 2

MARKETING AND COST DIMENSIONS OF ISO 9001 IMPLEMENTATIONS OF SMALL AND MEDIUM SIZED MANUFACTURERS: A CASE ANALYSIS

Esra Aslanertik(Dokuz Eylül Üniversitesi/İşletme Fakültesi/ İşletme Bölümü)
Burcu İlter Tabak(Dokuz Eylül Üniversitesi/İşletme Fakültesi/ İşletme Bölümü)
Pages
47–57
Publication Date
2006-10-01
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

For this we have conducted deep interviews with 3 manufacturing firms that have registered under the ISO 9001 quality assurance standard, their main customers and suppliers, to highlight the importance of standardization through customer satisfaction, cost reduction, and integration with suppliers to improve financial performance

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The objective of this paper is to provide a better understanding of the implementation of ISO 9001 in small firms through three different case studies.
📊
Key Findings & Data:The objective of this paper is to provide a better understanding of the implementation of ISO 9001 in small firms through three different case studies.
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Conclusion & Impact:For this we have conducted deep interviews with 3 manufacturing firms that have registered under the ISO 9001 quality assurance standard, their main customers and suppliers, to highlight the importance of standardization through customer satisfaction, cost reduction, and integration with suppliers to improve financial performance
🔬Design:Makale
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

The objective of this paper is to provide a better understanding of the implementation of ISO 9001 in small firms through three different case studies. For this we have conducted deep interviews with 3 manufacturing firms that have registered under the ISO 9001 quality assurance standard, their main customers and suppliers, to highlight the importance of standardization through customer satisfaction, cost reduction, and integration with suppliers to improve financial performance

Özet

Çalışmanın amacı küçük ölçekli firmalarda ISO 9000 uygulamaları hakkında daha derinlemesine bilgi sahibi olmaktır. Bu amaçla ISO 9000’ne sahip üç üretici firma, onların temel tedarikçi ve müşterileriyle ISO 9000’ne sahip olmanın nüşteri tatmini, maliyet azaltılması ve finansal performansın arttırılması üzerine etkilerini ortaya çıkarmak amacıyla derinlemesine mülakat gerçekleştirilmiştir

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Cite This Article

Aslanertik, E., Tabak, B. İ. (2006). MARKETING AND COST DIMENSIONS OF ISO 9001 IMPLEMENTATIONS OF SMALL AND MEDIUM SIZED MANUFACTURERS: A CASE ANALYSIS. Ege Akademik Bakış Dergisi, Cilt: 6 Sayı: 2, 47–57. https://ajindex.com/articles/1476942

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