Journals / Çatalhöyük Uluslararası Turizm ve Sosyal Araştırmalar Dergisi / 2024 / Issue: 13

Determining the Reasons Why Health Tourists Prefer Turkey: An Example of a Foundation University Hospital

Sağlık Turistlerinin Türkiye’yi Tercih Nedenlerin Belirlenmesi: Bir Vakıf Üniversite Hastanesi Örneği

Baris Can(Koç Üniversitesi Hastanesi)0009-0000-1166-0168
Pakize Yıgıt(İstanbul Medipol Üniversitesi)0000-0002-5919-1986
Pages
1–12
Publication Date
2024-12-31
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

In order to promote health tourism in our country, it is very important to improve and strengthen the factors related to qualified health personnel, service quality and infrastructure.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Health tourism has become widespread and been source of income in recent years, especially in developing countries.
📊
Key Findings & Data:The sample of the research consisted of 284 foreign patients who visited to a university hospital in Istanbul to get health care.
💡
Conclusion & Impact:In order to promote health tourism in our country, it is very important to improve and strengthen the factors related to qualified health personnel, service quality and infrastructure.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Hastane · Sağlık · Tıbbi Turizm

Abstract

Health tourism has become widespread and been source of income in recent years, especially in developing countries. In this study, the reasons why health tourists who come to an accredited foundation university hospital for treatment purposes prefer Turkey were examined. The sample of the research consisted of 284 foreign patients who visited to a university hospital in Istanbul to get health care. Data were collected by face-to-face survey method with a translator. Descriptive statistics (mean, standard deviation and percentage distributions) and sepearman rank correlation analysis were used to analyze the data.The primary reason of foreign patients prioritize when choosing Turkey is the "first-class doctors, nurses and healthcare personnel" (4,39±0,65). In addition, There was a positive significant relationship between patients' intention to choose or recommend Turkey and the hospital they receive service from again and the variables of age, educational status, international accreditation, free/affordable post-treatment travel tours (p<0,05). In order to promote health tourism in our country, it is very important to improve and strengthen the factors related to qualified health personnel, service quality and infrastructure.

Özet

Son yıllarda yaygın hale gelen sağlık turizmi özellikle gelişmekte olan ülkelerde önemli bir gelir kaynağıdır. Bu çalışmada, akredite bir Vakıf üniversite hastanesine tedavi amacıyla gelen sağlık turistlerinin Türkiye’yi tercih nedenleri incelenmiştir. Araştırmanın örneklemini, İstanbul ilinde bir Vakıf üniversitesi bünyesinde hizmet veren bir üniversite hastanesine sağlık hizmeti almak için başvuran yabancı uyruklu 284 hasta oluşturmuştur. Veriler, çevirmen eşliğinde yüz yüze anket yöntemi ile toplanmıştır. Verilerin analizinde tanımlayıcı istatistikler (ortalama, standart sapma ve yüzde dağılımlar) ve Spearman sıra korelasyon analizi kullanılmıştır. Tedavi amaçlı gelen yabancı hastaların Türkiye’yi tercih nedenleri arasında, “birinci sınıf doktor, hemşire ve sağlık personeli” (4,39±0,65) en önemli faktör olarak bulunmuştur. Çalışmada ayrıca, hastaların Türkiye’yi ve hizmet aldıkları hastaneyi tekrar tercih etme ve tavsiye etme niyetleri ile “yaş”, “eğitim durumu”, “uluslar arası akreditasyon”, “tedavi sonrası ücretsiz/uygun fiyatlı seyahat turları”, “Türkiye’nin turistik özellikleri” ve “dini ve kültürel yakınlık” arasında pozitif yönde anlamlı bir ilişki saptanmıştır (p<0,05). Ülkemizde sağlık turizminin teşviki için, kalifiye sağlık personeli, hizmet kalitesi ve alt yapıya ilişkin faktörlerin iyileştirilmesi ve güçlendirilmesi oldukça önemlidir.

🔖

Cite This Article

Can, B., Özçelik, M., Yıgıt, P. (2024). Determining the Reasons Why Health Tourists Prefer Turkey: An Example of a Foundation University Hospital. Çatalhöyük Uluslararası Turizm ve Sosyal Araştırmalar Dergisi, Issue: 13, 1–12. https://doi.org/10.58455/cutsad.1494078

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (39)

  1. Agarwal, P., Vishwavidyalaya, D.S. (2023). The Role and Importance of Ayurveda in Health Tourism in India. International Journal of Health Management and Tourism, 8(3), 319-325.
  2. Aksoy, C., & Yilmaz, S. (2019). Sağlık Turistlerinin Hastaneleri Tercih Etme Kriterleri: Yönetici Görüşleri. Sağlık ve Sosyal Refah Araştırmaları Dergisi, 1(2), 27-39.
  3. Aktepe, C. (2013). Sağlık Turizminde Yeni Fırsatlar ve Türkiye’de Yerleşik Sağlık İşletmelerinin Pazarlama Çabaları. İşletme Araştırmaları Dergisi, 5(1), 170-188.
  4. Aktepe, C., & Ünal, M. (2019). Türkiye de Medikal Turizmi Etkileyen Faktörlerin Analizi. Turk Turizm Arastirmalari Dergisi, 2(6), 366-381.
  5. Amouzagar, S., Mojaradi, Z., Izanloo, A., Beikzadeh, S., & Milani, M. (2016). Qualitative Examination of Health Tourism and Its Challenges. International Journal of Travel Medicine and Global Health, 4(3), 88-91. Ateşoğlu, İ., & Türker, A. (2013). Türkiye’yi Ziyaret Eden Turistlerin Algıladıkları Ülke İmajı ve Olumsuz Algılara İlişkin Çözüm Önerileri. Yenifikir, 10, 112-135.
  6. Aydın, O. (2012). Türkiyede Alternatif Bir Turizm: Sağlık Turizmi. KMÜ Sosyal ve Ekonomi̇k Araştırmalar Dergi̇si, 14(23), 91-96.
  7. Aydın, G., & Karamehmet, B. (2017). Factors affecting health tourism and international health-care facility choice. International Journal of Pharmaceutical and Healthcare Marketing, 11(1), 16-36.
  8. Azimi, R., Mahmoudi, G., & Esmaeili, H.-A. (2018). Ranking Factors Affecting the Attraction of Foreign Medical Tourists in Hospitals Affiliated to Mashhad University of Medical Sciences Based on Marketing Mix Model. Iran J Public Health, 47(10), 1593-1598.
  9. Canoğlu, M., İnan, H., & Güler, E. Ö. (2016). The Motivational Behaviors And Perceptions of The Medıcal Tourısts – The Case Turkey. Int Journal Of Health Manag. And Tourism, 1(3), 45-67.
  10. Çapar, H., & Aslan, Ö. (2020). Factors Affecting Destination Choice in Medical Tourism. International Journal of Travel Medicine and Global Health, 8(2), 80-88.
  11. Dewi, R. D. C. (2023). The Development of Medical Tourism with Preventive Technology: Medical Wellness. Consilium Sanitatis: Journal of Health Science and Policy, 1(3), 137-146.
  12. Dökme, S. (2019). Medikal Turizmde Hasta Tercihini Etkileyen Faktörler. Social Sciences Studies Journal, 5(30), 825-831.
  13. Dunets, A. N., Yankovskaya, V., Plisova, A. B., Mikhailova, M. V., Vakhrushev, I. B., & Aleshko, R. A. (2020). Health tourism in low mountains: A case study. Entrepreneurship and Sustainability Issues, 7(3), 2213-2227.
  14. Goodarzi, M., Taghvaei, M., & Zangiabadi, A. (2014). Factor Analysis of Effective Factors on the Improvement of Medical Tourism in Shiraz Megalopolis. Environmental Management and Sustainable Development, 3(1), 138.
  15. Gül, S. (2019). A Qualitative Research on Medical Tourism of Samsun (Turkey). International Journal of Geography and Geography Education, 40, 283-294.
  16. Isikli, E., Serdarasan, S., & Karadayi-Usta, S. (2020). Predicting the Medical Tourism Demand of Turkey. F. Calisir & O. Korhan (Eds.), Industrial Engineering in the Digital Disruption Era, (ss. 119-132). Springer International Publishing. https://doi.org/10.1007/978-3-030-42416-9_12
  17. Jahanbani, E., Derikvand, M., Najafpour, Z., Torabipour, A., & Razmi, V. (2021). Factors Affecting Health Tourism Development in Khouzestan Province in 2019. Jundishapur Journal of Health Sciences, 13(2), 1-8.
  18. Johnston, R., Crooks, V. A., & Snyder, J. (2012). “I didn’t even know what I was looking for”: A qualitative study of the decision-making processes of Canadian medical tourists. Globalization and Health, 8(1), 23.
  19. Kara, T. (2020). Health Tourism and Concept Complexity of Health Tourism in Turkey. International Journal of Health Management and Tourism, 5(3), 264-290.
  20. Khan, M. I., & Banerji, A. (2014). Health Care Management in India: Some Issues and Challenges. Journal of Health Management, 16(1), 133-147.
  21. Kılavuz, E. (2018). Medical Tourism Competition: The Case Of Turkey. Int Journal Of Health Manag. And Tourism, 3(1), 42-58.
  22. Kim, K.-L., & Seo, B.-R. (2023). Analyzing a New Model of Medical Tourism Policy: Target Country-Specific Models and Marketing Strategies. Iranian Journal of Public Health, 52(10), 2090-2098.
  23. Korkmaz, M., Aytaç, A., Yücel, A. S., Kiliç, B., Toker, F., & Gümüş, S. (2014). Health Tourism in Turkey and Practical Example of İts Economic Dimensions. IBB İnternational Refereed Academic Social Sciences Journal, 5(15), 229-245.
  24. Kose, G., & Colakoglu, O. E. (2023). Health Tourism with Data Mining: Present State and Future Potentials. 8(1), 23-33.
  25. Lee, C., Spisto, M. (2007). Medical Tourism, The Future of Health Services. İn Proceedings of the 12th İnternational Conference on ISO (Vol.9000,pp.1-7).
  26. Milton, D. T. (2022). Factors That Affect Selection of Health Tourism Places Amidst Tourists In Tamil Nadu. Journal of Positive School Psychology, 6 (3),5791-5797.
  27. Ozsari, S. H., & Karatana, O. (2013). Health Tourism Situation of Turkey. The Journal of Kartal Training and Research Hospital, 24(2), 136-144.
  28. Özer, Ö., & Son, C. (2012). Türkiye’nin Dünya Sağlık Turizmindeki Yeri ve Ekonomik Boyutu. Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 4(7), 69-81.
  29. Özkan, M. E. (2019). Sağlık Turizmi Kapsamında Türkiye’nin Medikal Turizm Potansiyeline Yönelik Bir Değerlendirme. Turizm Ekonomi ve İşletme Araştırmaları Dergisi,1(1),50-64.
  30. Sevim, E., & Sevim, E. (2019). Medikal Turi̇st Terci̇hi̇ni̇ Etki̇leyen Faktörleri̇n İncelenmesi̇:Türki̇ye Örneği̇. Hacettepe Sağlık İdaresi Dergisi,22(3),633-52.
  31. Singh, L. (2019). Medical Tourism Motivations: The Driving Force. Journal of Multidisciplinary Academic Tourism, 4(2), 77-86. Smith, P. C., & Forgione, D. A. (2007). Global Outsourcing of Healthcare: A Medical Tourism Decision Model. Journal of Information Technology Case and Application Research, 9(3), 19-30.
  32. Şahbaz, R. P., Akdu, U., & Akdu, S. (2012). Türkiye’de Medikal Turizm Uygulamaları: İstanbul ve Ankara Örneği. Balıkkesir Üniversitesi Sosyal Bilimler Dergisi, 15(27), 267-296.
  33. T.C.Sağlık Bakanlığı. (2022). 2019-2023 Stratejik Plan (s. 224). http://www.sp.gov.tr/upload/xSPStratejikPlan/files/PIWpc+VGM_SP.pdf.
  34. Ünal, A.,& Demirel,G. (2011). Sağlık Turizmi İşletmelerinden Yararlanan Müşterilerin Beklentilerinin Belirlenmesine Yönelik Bolu İlinde Bir Araştırma. Electronic Journal of Vocational Colleges,106-115. https://dergipark.org.tr/tr/download/article-file/62639
  35. Üstün, U., & Demir Uslu, Y. (2022). Türkiye’nin Sağlık Turizminde Tercih Edilme Nedenleri Üzerine Bir Çalışma: Medikal Turizm Endeksi. European Journal of Science and Technology, 33, 344-353.
  36. Yamane, T. (2001). Temel Örnekleme Yöntemleri (E. Alptekin, M. A. Bakır, C. Aydın, & E. Gürbüzsel, Çev.). İstanbul, Literatür Yayıncılık.
  37. Yiğit, V. (2016). Kamu Hastanelerinde Medikal Turizminin Gelişimini Etkileyen Faktörler. Süleyman Demirel Üniversitesi Vizyoner Dergis, 7(15), 107-119.
  38. Zarei, A., Feiz, D., Maleki Minbashrazgah, M., & Maleki, F. (2020). Factors influencing selection of medical tourism destinations: A special niche market. International Journal of Healthcare Management, 13(1), 192-198.
  39. Zuhri, S., Suhendrianto, I.& Sentia, P. D. (2016). The Analysis of Relationships Among Variables Toward Medical Tourism to Malaysia by Employing Structural Equation Modelling, 167-175. https://www.researchgate.net/profile/Prima-Sentia/publication/317568299