Journals / Hacettepe Üniversitesi Sağlık Bilimleri Fakültesi Dergisi / 2026 / Volume: 13 Issue: 2

Examining the Mediating Role of Employee Well-Being in the Relationship Between Job Satisfaction and Performance

Gülsen Topaktaş(T.C. Sağlık Bakanlığı)0000-0001-8825-6737
Yasin Aras(AKSARAY ÜNİVERSİTESİ)0000-0002-5171-7779
Oğuz Işık(HACETTEPE ÜNİVERSİTESİ)0000-0001-7368-7024
Pages
—
Publication Date
2026-08-28
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Managers and policymakers are encouraged to implement targeted initiatives to support employee well-being, thereby fostering a more satisfied, engaged, and productive healthcare workforce.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Objectives: This study aimed to investigate the relationship between job satisfaction and job performance among healthcare workers, with employee well-being serving as a mediating variable.
📊
Key Findings & Data:The sample of the study consisted of 203 healthcare workers employed in a public health institution operating in Ankara.
💡
Conclusion & Impact:Managers and policymakers are encouraged to implement targeted initiatives to support employee well-being, thereby fostering a more satisfied, engaged, and productive healthcare workforce.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Job satisfaction · individual job performnace · employee well-being

Abstract

Objectives: This study aimed to investigate the relationship between job satisfaction and job performance among healthcare workers, with employee well-being serving as a mediating variable. Materials and Methods: A quantitative data collection approach was adopted using a questionnaire consisting of four sections. The sample of the study consisted of 203 healthcare workers employed in a public health institution operating in Ankara. Results: The analysis revealed a significant positive relationship between job satisfaction and individual job performance, as well as between job satisfaction and employee well-being among healthcare workers. Furthermore, employee well-being was found to have a significant mediating role in the relationship between job satisfaction and job performance. Conclusion: Higher levels of job satisfaction among healthcare workers were associated with increased employee well-being, which, in turn, was associated with enhanced job performance. These findings highlight the important role of employee well-being as a mechanism linking job satisfaction and performance outcomes. Accordingly, healthcare organizations should place greater emphasis on promoting employee well-being as a strategic priority. Managers and policymakers are encouraged to implement targeted initiatives to support employee well-being, thereby fostering a more satisfied, engaged, and productive healthcare workforce.

🔖

Cite This Article

Topaktaş, G., Aras, Y., Işık, O. (2026). Examining the Mediating Role of Employee Well-Being in the Relationship Between Job Satisfaction and Performance. Hacettepe Üniversitesi Sağlık Bilimleri Fakültesi Dergisi, Volume: 13 Issue: 2. https://doi.org/10.21020/husbfd.1924355

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (46)

  1. Abdullah, M. I., Huang, D., Sarfraz, M., Ivascu, L., & Riaz, A. (2021). Effects of internal service quality on nurses’ job satisfaction, commitment, and performance: Mediating role of employee well‐being. Nursing Open, 8(2), 607–619. https://doi.org/10.1002/nop2.665
  2. Afthanorhan, A., Ghazali, P. L., & Rashid, N. (2021). Discriminant validity: A comparison of CBSEM and consistent PLS using Fornell & Larcker and HTMT approaches. In Journal of Physics: Conference Series, 1874(1), 012085.
  3. Alpar, R. (2014). Applied statistics and validity and reliability with examples from sports, health and education sciences. Detay Publishing.
  4. Brooks, S., & Califf, C. (2017). Social media-induced technostress: Its impact on the job performance of IT professionals and the moderating role of job characteristics. Computer Networks, 114, 143–153. https://doi.org/10.1016/j.comnet.2016.08.020
  5. Cantarelli, P., Vainieri, M., & Seghieri, C. (2023). The management of healthcare employees' job satisfaction: Optimization analyses from a series of large-scale surveys. BMC Health Services Research, 23(1), 428. https://doi.org/10.1186/s12913-023-09426-3
  6. Cilhoroz, Y., & Ilgun, G. (2022). Examination of nurses' attitudes about patient safety according to sociodemographic characteristics. Sudan Journal of Medical Sciences, 17(4), 444–458. https://doi.org/10.18502/sjms.v17i4.12544
  7. Davidescu, A. A., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among Romanian employees—Implications for sustainable human resource management. Sustainability, 12(15), 6086. https://doi.org/10.3390/su12156086
  8. Field, A. (2000). Discovering Statistics Using SPSS for Windows. Sage Publications.
  9. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800313.
  10. Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach (2nd ed.). Guilford Press.
  11. Hoxha, G., Simeli, I., Theocharis, D., Vasileiou, A., & Tsekouropoulos, G. (2024). Sustainable healthcare quality and job satisfaction through organizational culture: Approaches and outcomes. Sustainability, 16(9), 3603. https://doi.org/10.3390/su16093603
  12. Ivancevich, J., & Matteson, M. (2002). Organizational Behavior and Management (6th ed.). McGraw-Hill.
  13. Judge, T. A., Zhang, S. C., & Glerum, D. R. (2020). Job satisfaction. In Sessa & Bowling (Eds.), Essentials of job attitudes and other workplace psychological constructs (pp. 207–241). Routledge.
  14. Katebi, A., HajiZadeh, M. H., Bordbar, A., & Salehi, A. M. (2022). The relationship between "job satisfaction" and "job performance": A meta-analysis. Global Journal of Flexible Systems Management, 23(1), 21–42. https://doi.org/10.1007/s40171-021-00279-4
  15. Kitsios, F., & Kamariotou, M. (2021). Job satisfaction behind motivation: An empirical study in public health workers. Heliyon, 7(4), e06857. https://doi.org/10.1016/j.heliyon.2021.e06857
  16. Koopmans, L., Bernaards, C., Hildebrandt, V., Van Buuren, S., Van der Beek, A. J., & De Vet, H. C. (2012). Development of an individual work performance questionnaire. International Journal of Productivity and Performance Management, 62(1), 6–28. https://doi.org/10.1108/17410401311285273
  17. Krijgsheld, M., Tummers, L. G., & Scheepers, F. E. (2022). Job performance in healthcare: a systematic review. BMC Health Services Research, 22(1), 149. https://doi.org/10.1186/s12913-021-07357-5
  18. Kosec, Z., Sekulic, S., Wilson-Gahan, S., Rostohar, K., Tusak, M., & Bon, M. (2022). Correlation between employee performance, well-being, job satisfaction, and life satisfaction in sedentary jobs in Slovenian enterprises. International Journal of Environmental Research and Public Health, 19(16), 10427. https://doi.org/10.3390/ijerph191610427
  19. Kucuk, S. (2014). Job satisfaction and stress factors effecting job satisfaction in healthcare workers (Master’s thesis, Beykent University).
  20. Kundi, Y. M., Aboramadan, M., Elhamalawi, E. M., & Shahid, S. (2021). Employee psychological well-being and job performance: exploring mediating and moderating mechanisms. International Journal of Organizational Analysis, 29(3), 736–754. https://doi.org/10.1108/IJOA-05-2020-2204
  21. Langove, N., Isha, A. S. N. B., & Javaid, M. U. (2016). The mediating effect of employee well-being in relation to role stressors and turnover intention: A conceptual study. International Review of Management and Marketing, 6(4), 150–154.
  22. Marijani, R. Y. M. (2016). The validation of the Minnesota Job Satisfaction Questionnaire (MSQ) in Tanzania. HJBPA, 25(29), 27.
  23. Martin, C. R., & Newell, R. J. (2004). Factor structure of the hospital anxiety and depression scale in individuals with facial disfigurement. Psychology, Health & Medicine, 9(3), 327–336. https://doi.org/10.1080/13548500410001721891
  24. Moynihan, D. P., & Pandey, S. K. (2007). Finding workable levers over work motivation: Comparing job satisfaction, job involvement and organizational commitment. Administration & Society, 39(7), 803–832. https://doi.org/10.1177/0095399707305546
  25. Murtza, M. H., Gill, S. A., Aslam, H. D., & Noor, A. (2021). Intelligence quotient, job satisfaction, and job performance: The moderating role of personality type. Journal of Public Affairs, 21(3), e2318. https://doi.org/10.1002/pa.2318
  26. Ogresta, J., Rusac, S., & Zorec, L. (2008). Relation between burnout syndrome and job satisfaction among mental health workers. Croatian Medical Journal, 49(3), 364–374. https://doi.org/10.3325/cmj.2008.3.364
  27. Panda, R. K., Raghav, A. S., Rukadikar, C., Tathagat, T., Rukadikar, A. R., & Kalita, J. P. (2025). Exploring the relationship between job satisfaction and employee performance: A meta-analysis. Journal of Information Systems Engineering and Management, 10(3), 1439–1451. https://doi.org/10.52783/jisem.v10i3.7859
  28. Pradhan, R. K., & Hati, L. (2019). The measurement of employee well-being: Development and validation of a scale. Global Business Review, 23(2), 385–407.
  29. Rasoolimanesh, S. M., Wang, M., Roldan, J. L., & Kunasekaran, P. (2021). Are we in right path for mediation analysis? Journal of Hospitality and Tourism Management, 48, 395–405.
  30. Rijnhart, J. J. M., et al. (2021). Mediation analysis methods used in observational research. BMC Medical Research Methodology, 21(1), 226.
  31. Ronda, L., Ollo-López, A., & Goñi-Legaz, S. (2016). Family-friendly practices and work–family balance. Management Research, 14(1), 2–23.
  32. Saeed, M. M., & Asghar, M. A. (2012). Training, motivation and job performance. Journal of Basic and Applied Scientific Research, 2(12), 12177–12183.
  33. Şantaş, F., Işık, O., & Çilhoroz, Y. (2018). Hemşirelerin iş yaşam kalitesi, iş motivasyonu ve yaşam tatmini algıları arasındaki ilişkilerin incelenmesi. Yönetim ve Ekonomi Araştırmaları Dergisi, 16(1), 64–76. https://doi.org/10.11611/yead.374958.
  34. Sehitoglu, Y., & Zehir, C. (2010). Employee performance and silence. Amme İdaresi Dergisi, 43(4), 87–110.
  35. Singh, J. K., & Jain, M. (2013). Job satisfaction and performance. Journal of Indian Research, 1(4).
  36. Spector, P. (1997). Job Satisfaction: Application, Assessment, Cause and Consequences. Sage Publications.
  37. Tabassum, U., Khan, B., Sherani, A. W., & Khan, I. (2016). The relationship between job satisfaction and job performance among employees: A case of commercial banks in Punjab City, Pakistan. PM World Journal, 5(8), 1–17.
  38. Thielmann, B., Schnell, J., Böckelmann, I., & Schumann, H. (2022). Analysis of work related factors, behavior, well-being outcome, and job satisfaction of workers of emergency medical service: A systematic review. International Journal of Environmental Research and Public Health, 19(11), 6660. https://doi.org/10.3390/ijerph19116660.
  39. Weiss, D. J. (1967). Minnesota Satisfaction Questionnaire. University of Minnesota.
  40. Widyawati, S. R., Widnyana, I. W., & Da Costa, C. A. D. J. (2025). Person-job-and organization fit during the COVID-19 pandemic and the impact on employee satisfaction and performance. Business Management Analysis Journal (BMAJ), 8(2), 162–176. https://doi.org/10.24176/bmaj.v8i2.14635.
  41. Wright, T. A., & Cropanzano, R. (2000). Psychological well-being and job performance. Journal of Occupational Health Psychology, 5(1), 84–94.
  42. Wright, T. A., Cropanzano, R., & Bonett, D. G. (2007). Moderating role of well-being. Journal of Occupational Health Psychology, 12(2), 93–104.
  43. Yang, Y., Obrenovic, B., Kamotho, D. W., Godinic, D., & Ostic, D. (2024). Enhancing job performance: The critical roles of well-being, satisfaction, and trust in supervisor. Behavioral Sciences, 14(8), 688. https://doi.org/10.3390/bs14080688.
  44. Yongxing, G., Hongfei, D., Baoguo, X., & Lei, M. (2017). Work engagement and job performance: The moderating role of perceived organizational support. Anales de Psicología, 33(3), 708–713. https://doi.org/10.6018/analesps.33.3.238571.
  45. Zhang, M., Chen, H., Wang, N., Li, Y., Li, X., & Liu, Y. (2023). The mediating role of job satisfaction between psychological capital and work engagement among Chinese nurses during COVID-19 outbreak: A comparative study between nurse specialists and general nurses. Frontiers in Psychiatry, 13, 990216. https://doi.org/10.3389/fpsyt.2022.990216.
  46. Zheng, X., Zhu, W., Zhao, H., & Zhang, C. (2015). Employee well-being in organizations: Theoretical model, scale development, and cross-cultural validation. Journal of Organizational Behavior, 36(5), 621–644. https://doi.org/10.1002/job.1990.