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Journals / Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi / 2026 / Cilt: 43 Sayı: 3

The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave

Hizmet İçi Eğitim Algısının İşe Tutkunluk Düzeyi ve İşten Ayrılma Niyeti Üzerindeki Etkisi

Murat Akkaya(Erbaa Public Hospital)0000-0001-8381-6221
Ülkühan Bike Esen(ÇANKIRI KARATEKİN ÜNİVERSİTESİ)0000-0002-0967-2140
Pages
424–448
Publication Date
2025-09-26
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Findings indicate that employees' positive perceptions of in-service training are significantly associated with enhanced work engagement.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:In-service training equips employees with the essential knowledge, skills, and behaviors necessary to perform their duties accurately and effectively.
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Key Findings & Data:Beyond its immediate functional advantages, such training serves as a strategic instrument for workforce planning by proactively addressing skill gaps, mitigating personnel shortages, and ensuring the retention of highly qualified professionals.
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Conclusion & Impact:Findings indicate that employees' positive perceptions of in-service training are significantly associated with enhanced work engagement.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Hizmet içi eğitim · İşe tutkunluk · İşten ayrılma niyeti

Abstract

In-service training equips employees with the essential knowledge, skills, and behaviors necessary to perform their duties accurately and effectively. Beyond its immediate functional advantages, such training serves as a strategic instrument for workforce planning by proactively addressing skill gaps, mitigating personnel shortages, and ensuring the retention of highly qualified professionals. Additionally, the structured implementation of in-service training programs contributes to occupational safety by minimizing or eliminating work-related hazards. Furthermore, in-service training has a significant impact on employees' attitudes and behaviors towards their work and the organization. However, this effect is closely related to how employees perceive in-service training. This study explores the relationship between healthcare workers’ perceptions of in-service training and key dimensions of organizational behavior, specifically work engagement and intention to leave. The study utilized a quantitative research method, collecting data through a survey of 258 employees at a state hospital and analyzing it using structural equation modeling. Findings indicate that employees' positive perceptions of in-service training are significantly associated with enhanced work engagement. Furthermore, while no direct statistically significant relationship was observed between training perception and intention to leave, an indirect effect emerged: heightened work engagement mediated the relationship, leading to a reduced propensity to leave the organization.

Özet

Hizmet içi eğitim, çalışanlara görevlerini doğru ve etkili bir şekilde yerine getirmeleri için gerekli bilgi, beceri ve davranışları sağlamaktadır. Gelecekte ihtiyaç duyulacak niteliklerin personele bugünden kazandırılması, personel sıkıntısı çekilmesinin önüne geçilmesine, nitelikli personelin elde tutulmasına, iş kazası riskinin azaltılmasına veya ortadan kaldırılmasına yardımcı olmaktadır. Ayrıca, hizmet içi eğitim, çalışanların işlerine ve organizasyonlarına karşı tutum ve davranışlarını etkilemektedir. Ancak bu etki, çalışanların hizmet içi eğitimi nasıl algıladıkları ile yakından ilişkilidir. Bu çalışma da sağlık çalışanlarının hizmet içi eğitim algılarının örgütsel davranışları üzerindeki etkisini belirlemeyi amaçlamaktadır. Bu amaç doğrultusunda hizmet içi eğitim algısının işe tutkunluk ve işten ayrılma niyeti üzerindeki etkilerini incelemektedir. Çalışmada nicel araştırma yöntemi kullanılmış olup, bir devlet hastanesinde 258 çalışandan anket yoluyla veri toplanmış ve yapısal eşitlik modeli ile analiz edilmiştir. Sonuçlar, hizmet içi eğitim algısının işe tutkunluğu önemli ve pozitif yönde etkilediğini göstermektedir. Ayrıca, hizmet içi eğitim algısı ile işten ayrılma niyeti arasında doğrudan istatistiksel olarak anlamlı bir ilişki gözlemlenmese de, dolaylı bir etki ortaya çıkmıştır: Artan işe tutkunluk, ilişkiye aracılık etmiş ve işten ayrılma eğiliminin azalmasına yol açmıştır.

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Cite This Article

Akkaya, M., Esen, Ü. B. (2025). The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Cilt: 43 Sayı: 3, 424–448. https://doi.org/10.17065/huniibf.1524890

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