SavedAdd your journal

Journals / Uluslararası Yönetim Akademisi Dergisi / 2026 / Cilt: 9 Sayı: 2

Assessing the Role of Organizational Culture on Sustainable Business Performance in Family Business: A Research on Family Firms in Uganda

Aile İşletmelerinde Sürdürülebilir İş Performansında Örgüt Kültürünün Rolünün Değerlendirilmesi: Uganda'daki Aile İşletmeleri Üzerine Bir Araştırma

Abubakar Lujja(Istanbul University)0000-0003-2830-9360
Fulya Aydınlı Kulak(Istanbul University)0000-0002-5487-6345
Pages
—
Publication Date
2026-09-01
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The adaptability culture dimension was identified as the strongest overall driver of performance and profitability.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Family businesses (FBs) long-term survival is a major challenge facing FBs world over.
📊
Key Findings & Data:Our study aims to broaden research knowledge on Sustainable Business Performance (SBP) in FBs by systematically analyzing the general and specific contribution of Organizational Culture in shaping SBP in FBs.
💡
Conclusion & Impact:The adaptability culture dimension was identified as the strongest overall driver of performance and profitability.
🔬Design:Araştırma Makalesi
📍Scope:Comprehensive Sample
⚙️Variables:Örgüt Kültürü · Aile İşletmeleri · Sürdürülebilir İşletme Performansı

Abstract

Family businesses (FBs) long-term survival is a major challenge facing FBs world over. This concern continues to draw debate and academic research from several scholars. Our study aims to broaden research knowledge on Sustainable Business Performance (SBP) in FBs by systematically analyzing the general and specific contribution of Organizational Culture in shaping SBP in FBs. We sought to investigate the role of Organizational Culture (OC) on SBP. Our research used Denison’s four cultural dimensions of Adaptability, Mission, Involvement, and Consistency and measured SBP across four dimensions of social, economic, environmental, and governance. Our study used a quantitative research design and 432 FBs were sampled across different districts of Uganda. Findings suggest a significant impact of OC on SBP. Social SBP was positively driven by mission, adaptability, and involvement. Economic SBP was positively driven by consistency, adaptability, and involvement. Environmental SBP was positively driven by mission and adaptability. Governance SBP was positively driven by mission, consistency, and adaptability. The adaptability culture dimension was identified as the strongest overall driver of performance and profitability. OC enhances SBP through specific strategic roles of organizational leadership, financial performance, learning and innovation, and employee engagement, satisfaction, and commitment. For Ugandan family businesses aiming for SBP, deliberately cultivating specific cultural dimensions- particularly adaptability culture, a clear mission, employee involvement, and operational consistency- can directly and positively influence their social, economic, environmental, and governance outcomes.

Özet

Aile işletmelerinin uzun vadeli sürdürülebilirliği dünya genelinde önemli bir zorluk olup akademik araştırmalarda sıkça incelenmektedir. Bu çalışmada aile işletmelerinde sürdürülebilir işletme performansı üzerinde örgüt kültürünün rolü araştırılmıştır. Araştırmada Denison’un dört kültürel boyutu olan uyum yeteneği, misyon, katılım ve tutarlılık kullanılmış ve sürdürülebilir işletme performansı ise sosyal, ekonomik, çevresel ve yönetişim boyutlarında ölçülmüştür. Uganda’daki 432 aile işletmesinden elde edilen veriler nicel yöntemlerle analiz edilmiştir. Bulgular, örgüt kültürünün sürdürülebilir işletme performansı üzerinde anlamlı etkisi olduğunu göstermektedir. Sosyal performans misyon, uyum yeteneği ve katılım tarafından, ekonomik performans tutarlılık, uyum yeteneği ve katılım tarafından, çevresel performans misyon ve uyum yeteneği tarafından, yönetişim performansı ise misyon, tutarlılık ve uyum yeteneği tarafından olumlu şekilde desteklenmektedir. Özellikle uyum yeteneği kültürü genel performans ve kârlılığın en güçlü belirleyicisidir. Çalışma aile işletmelerinin özellikle uyum yeteneği kültürü, açık misyon, çalışan katılımı ve operasyonel tutarlılığı bilinçli şekilde geliştirerek sosyal, ekonomik, çevresel ve yönetişim sonuçlarını iyileştirebileceğini ortaya koymaktadır.

🔖

Cite This Article

Lujja, A., Kulak, F. A. (2026). Assessing the Role of Organizational Culture on Sustainable Business Performance in Family Business: A Research on Family Firms in Uganda. Uluslararası Yönetim Akademisi Dergisi, Cilt: 9 Sayı: 2. https://ajindex.com/articles/1348985

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (54)

  1. ABABNEH, Omar Mohammed Ali (2021), “The Impact of Organizational Culture Archetypes on Quality Performance and Total Quality Management: The Role of Employee Engagement and Individual Values”, International Journal of Quality & Reliability Management, V.38(6), pp.1387-1408.
  2. ABABNEH, Omar Mohammed Ali and MACKY, Keith (2015), “The Meaning and Measurement of Employee Engagement: A Review of the Literature”, New Zealand Journal of Human Resources Management, V.15(1), pp.1-35.
  3. AKETCH, Everline, BASHEKA, C. Basheka and BAGIRE, Vincent (2017), “Organizational Culture and Performance of SMEs in Uganda: A Case Study of Hotel Sector”, International Journal of Technology and Management, V.2(1), pp.1-15.
  4. ALSAYEGH, Maha Faisal, ABDUL RAHMAN, Rashidah and HOMAYOUN, Saeid (2020), “Corporate Economic, Environmental, and Social Sustainability Performance Transformation through ESG Disclosure”, Sustainability, V.12(9), pp.(9).
  5. ARAS, Güler and CROWTHER, David (2008), “Governance and Sustainability”, Management Decision, V.46(3), pp.433-448.
  6. BAINES, James and MORGAN, Bronwyn (2004), “Sustainability Appraisal: A Social Perspective”, Sustainability Appraisal a Review of International Experience and Practice (Ed. Barry Dalal-Clayton, Barry Sadler), International Institute for Environment and Development, London, pp.95-112.
  7. BAKHSH MAGSI, Hussain, ONG, Tze San, HO, Jo Ann and SHEIKH HASSAN, Ahmad Fahmi (2018), “Organizational Culture and Environmental Performance”, Sustainability, V.10(8), pp.(8).
  8. BARNEY, B. Jay (1986), “Organizational Culture: Can it Be a Source of Sustained Competitive Advantage”, The Academy of Management Review, V.11(3), pp.656-665.
  9. BECKER, Howard Saul (1977), Boys in White: Student Culture in Medical School, Transaction Books, New Jersey.
  10. BELIAS, Dimitrios and KOUSTELIOS, Athanasios (2014), “Transformational Leadership and Job Satisfaction in the Banking Sector: A Review”, International Review of Management and Marketing, V.4(3), pp.187-200.
  11. BENDIXEN, Michael and ABRATT, Russell (2007), “Corporate Identity, Ethics and Reputation in Supplier–Buyer Relationships”, Journal of Business Ethics, V.76(1), pp.69-82.
  12. BOGNER, Jean, PIPATTI, Riitta, HASHIMOTO, Seiji, DIAZ, Cristobal, MARECKOVA, Katarina, DIAZ, Luis, KJELDSEN, Peter, MONNI, Suvi, FAAIJ, Andre, GAO, Qingxian, ZHANG, Tianzhu, AHMED, Mohammed Abdelrafie, SUTAMIHARDJA, R.T.M. and GREGORY, Robert (2007), “Mitigation of Global Greenhouse Gas Emissions From Waste: Conclusions and Strategies From the Intergovernmental Panel on Climate Change (IPCC) Fourth Assessment Report: Working Group III (Mitigation)”, Waste Management & Research: The Journal for a Sustainable Circular Economy, V.26(1), pp.11-32.
  13. BÖYÜKASLAN, Adem and AŞIKOĞLU, Hasan (2022), “Does Organizational Culture Impact on Firm Performance: Evidence from Turkey”, Istanbul Business Research, V.51(1), pp.149-174.
  14. BURNLEY, Stephen (2001), “The Impact of the European Landfill Directive on Waste Management in the United Kingdom”, Resources, Conservation and Recycling, V.32(3-4), pp.349-358.
  15. CAMERON, S. Kim and QUINN, E. Robert (2011), Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework, John Wiley & Sons Publishing, New Jersey.
  16. CASPARY, Sigrun and WIMMER, Rüsen (2024), Long-Lived Family Businesses in Japan: Factors of Success, V&R Unipress Publishing, Göttingen.
  17. COSTA, D. Mabel and OPARE, Solomon (2025), “Impact of Corporate Culture on Environmental Performance”, Journal of Business Ethics, V.196(1), pp.61-92.
  18. DAVIDSON, Gina, COETZEE, Melinde and VISSER, Delene (2007), “Organisational Culture and Financial Performance in a South African Investment Bank”, SA Journal of Industrial Psychology, V.33(1), pp.38-48.
  19. DENISON, Daniel, HOOIJBERG, Robert, LANE, Nancy and LIEF, Colleen (2012), Leading Culture Change in Global Organizations: Aligning Culture and Strategy, John Wiley & Sons Publishing, New Jersey.
  20. DHAOUI, Iyad (2019), Good Governance for Sustainable Development, University Library of Munich, Munich.
  21. DYER, W. Gibb (1988), “Culture and Continuity in Family Firms”, Family Business Review, V.1(1), pp.37-50.
  22. DYER, W. Gibb (2003), “The Family: The Missing Variable in Organizational Research”, Entrepreneurship Theory and Practice, V.27(4), pp.401-416.
  23. ELLIOTT, Jane (2005), Using Narrative in Social Research: Qualitative and Quantitative Approaches, Sage Publications, Inc., California.
  24. ERDOGAN, Berrin, LIDEN, C. Robert and KRAIMER, L. Maria (2006), “Justice and Leader-Member Exchange: The Moderating Role of Organizational Culture”, Academy of Management Journal, V.49(2), pp.395-406.
  25. ERKMEN, Turhan, GÜNSEL, Ayşe and ALTINDAĞ, Erkut (2020), “The Role of Innovative Climate in the Relationship Between Sustainable IT Capability and Firm Performance”, Sustainability, V.12(10), pp.(4058).
  26. FEKETE, Hajnalka and BOCSKEI, Elvıra (2011), “Cultural Waves in Company Performance”, Research Journal of Economics, Business and ICT, V.3, pp.38-42.
  27. FERNANDO, Yudi, JASMI, Muhamad Fairuz Ahmad and SHAHARUDIN, Muhammad Shabir (2019), “Maritime Green Supply Chain Management: Its Light and Shadow on the Bottom Line Dimensions of Sustainable Business Performance”, International Journal of Shipping and Transport Logistics, V.11(1), pp.60-93.
  28. FEY, F. Carl and DENISON, R. Daniel (1998), Organizational Culture and Effectiveness: The Case of Foreign Firms in Russia, William Davidson Institute, Michigan.
  29. FEY, F. Carl and DENISON, R. Daniel (2003), “Organizational Culture and Effectiveness: Can American Theory Be Applied in Russia”, Organization Science, V.14(6), pp.686-706.
  30. FIGGE, Frank, HAHN, Tobias, SCHALTEGGER, Stefan and WAGNER, Marcus (2002), “The Sustainability Balanced Scorecard – Linking Sustainability Management to Business Strategy”, Business Strategy and the Environment, V.11(5), pp.269-284.
  31. GHALEB, Marwan and YASLIOGLU, Murat (2024), “Structural Equation Modeling (SEM) for Social and Behavioral Sciences Studies: Steps Sequence and Explanation”, Journal of Organizational Behavior Review, V.6(1), pp.69-108.
  32. HALL, Annika and NORDQVIST, Mattias (2008), “Professional Management in Family Businesses: Toward an Extended Understanding”, Family Business Review, V.21(1), pp.51-69.
  33. HASEEB, Muhammad, HUSSAIN, Hafezali Iqbal, KOT, Sebastian, ANDRONICEANU, Armenia and JERMSITTIPARSERT, Kittisak (2019), “Role of Social and Technological Challenges in Achieving a Sustainable Competitive Advantage and Sustainable Business Performance”, Sustainability, V.11(14), pp.(3811).
  34. HOFSTEDE, Geert, HOFSTEDE, Gert Jan and MINKOV, Michael (2010), Cultures and Organizations: Software of the Mind, McGraw-Hill USA Book Publishing, New York.
  35. JAWAD, B. Alaulddin (2018), “The Role of Organizational Culture in Activating the Philosophy of Sustainable Development: An Analytic Research at the Ministry of Industry and Minerals”, Journal of Economic & Administrative Research, V.1(29), pp.1-18.
  36. LAI, Kee-Hung, WONG, W. Christina, LUN, Y. Veus and CHENG, T. C. Edwin (2013), “Shipping Design for Compliance and the Performance Contingencies for Shipping Firms”, Transportation Research Part E: Logistics and Transportation Review, V.55, pp.74-83.
  37. LETONJA, Marina and DUH, Mojca (2020), “Family Businesses’ Culture and Innovativeness of Successors”, Mednarodno Inovativno Poslovanje=or - Journal of Innovative Business and Management, V.12(2), pp.57-69.
  38. LOPEZ-PEREZ, Maria Eugenia, MELERO-POLO, Iguacel, VAZQUEZ-CARRASCO, Rosario and CAMBRA-FIERRO, Jesus (2018), “Sustainability and Business Outcomes in the Context of SMEs: Comparing Family Firms vs. Non-Family Firms”, Sustainability, V.10(11), pp.(4080).
  39. LUJJA, Abubakar and KATAMBA, Muzafalu (2023), “Family Businesses in Uganda: Insights on Family Business Failure and the Role of Organizational Culture”, Disiplinlerarası Dil ve Kültür Çalışmaları, V.1(1), pp.1–11.
  40. LUJJA, Abubakar and KATAMBA, Muzafalu (2024), “Pushing Ugandan Family Businesses to the Next Generation: A Critical Analysis of Succession Planning Process in Family-Owned Businesses”, Disiplinlerarası Afrika Çalışmaları, V.2(2), pp.77-94.
  41. LUJJA, Abubakar and ÖZATA, Fatma Zeynep (2017), “The Consequences of Consumer Engagement in Social Networking Sites 1”, Business and Economics Research Journal, V.8(2), pp.275-291.
  42. MASLOW, H. Abraham (1970), Motivation and Personality, Harper & Row Publishing, New York.
  43. McKENZIE, Stephen (2004), Social Sustainability: Towards Some Definitions, Hawke Research Institute Publishing, Magill.
  44. NARANJO-VALENCIA, C. Julia, JIMENEZ-JIMENEZ, Daniel and SANZ-VALLE, Raquel (2011), “Innovation or Imitation? The Role of Organizational Culture”, Management Decision, V.49(1), 55-72.
  45. NELSON, L. Debra and QUICK, James Campbell (2002), Organizational Behavior, Thomson/South-Western Publishing, Ohio.
  46. POZA, J. Ernesto (2010), Family Business, South-Western/Cengage Learning, Ohio.
  47. REZAEE, Zabihollah, TSUI, Judy, CHENG, Peter and ZHOU, Gaoguang (2019), Business Sustainability in Asia: Compliance, Performance, and Integrated Reporting and Assurance, John Wiley & Sons Publishing, New Jersey.
  48. SEZEN-GÜLTEKİN, Gözde and ARGON, Türkan (2020), “Development of Organizational Sustainability Scale”, Sakarya University Journal of Education, V.10(3), pp.507-531.
  49. STAAF, Denice Viktoria and POJASEK, B. Robert (2023), Organizational Sustainability and Risk Management: A Practical Step-by-Step Guide, CRC Press, Florida.
  50. THE FAMILY FIRM INSTITUTE (2014), Family Enterprise: Understanding Families in Business and Families of Wealth, + Online Assessment Tool, Wiley Publishing, New Jersey.
  51. WAHYUNI, P. Dwi (2020), “Corporate Governance and Sustainability Reporting Practices: Market Dimension of Financial Performance”, International Journal of Business, Economics and Law, V.22(1), pp.8-16.
  52. YILMAZ, Cengiz and ERGUN, Ercan (2008), “Organizational Culture and Firm Effectiveness: An Examination of Relative Effects of Culture Traits and the Balanced Culture Hypothesis in An Emerging Economy”, Journal of World Business, V.43(3), pp.290-306.
  53. ZELLWEGER, Thomas Markus, NASON, S. Robert and NORDQVIST, Mattias (2012), “From Longevity of Firms to Transgenerational Entrepreneurship of Families: Introducing Family Entrepreneurial Orientation”, Family Business Review, V.25(2), pp.136-155.
  54. ZHANG, Wen, ZENG, Xiaoshuang, LIANG, Huigang, XUE, Yajiong and CAO, Xuanze (2023), “Understanding How Organizational Culture Affects Innovation Performance: A Management Context Perspective”, Sustainability, V.15(8), pp.(6644).