Journals / Turkish Journal of Family Medicine and Primary Care / 2026 / Cilt: 20 Sayı: 1

EVALUATION OF JOB SATISFACTION AND BURNOUT OF HOME HEALTH CARE WORKERS, SAMSUN PROVINCE SAMPLE

EVDE SAĞLIK HİZMETİ ÇALIŞANLARININ İŞ TATMİNİ VE TÜKENMİŞLİKLERİNİN DEĞERLENDİRİLMESİ, SAMSUN İL ÖRNEĞİ

Esra Böcek Aker(Health Sciences University Samsun Training And Research Hospital)0000-0002-2264-0792
Nur Şimşek Yurt(Samsun Eğitim ve Araştırma Hastanesi)0000-0002-6585-9663
Özlem Kırcı(Samsun Eğitim ve Araştırma Hastanesi)0000-0002-6184-2039
Erdinç Yavuz(SAMSUN ÜNİVERSİTESİ, TIP FAKÜLTESİ)0000-0002-3275-8399
Pages
49–55
Publication Date
2026-01-25
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Gender, age, professional category, and duration of service—both overall and within HHS—had statistically significant effects on burnout levels.

📌 3 Key Takeaways

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Objective & Hypothesis:Aim: This study aimed to evaluate the levels of job satisfaction and professional burnout among healthcare workers (HCWs) providing home health care services (HHSs).
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Key Findings & Data:Results: Eighty five participants completed the survey, with a mean age of 35.71 ± 8.74 years.
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Conclusion & Impact:Gender, age, professional category, and duration of service—both overall and within HHS—had statistically significant effects on burnout levels.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:evde sağlık hizmeti · iş tatmini · tükenmişlik

Abstract

Aim: This study aimed to evaluate the levels of job satisfaction and professional burnout among healthcare workers (HCWs) providing home health care services (HHSs). Materials and Methods: A cross-sectional, descriptive design was employed. Data were collected through an online questionnaire administered to HCWs assigned to HHS units of public hospitals in Samsun Province, Türkiye. The first six items of the questionnaire assessed participants’ sociodemographic characteristics and duration of service, followed by the Maslach Burnout Inventory and the Minnesota Satisfaction Questionnaire. Results: Eighty five participants completed the survey, with a mean age of 35.71 ± 8.74 years. Gender, age, professional category, and duration of service—both overall and within HHS—had statistically significant effects on burnout levels. Age was positively correlated with emotional exhaustion and personal accomplishment scores (p = 0.027 and p = 0.002, respectively). Internal satisfaction scores of the Minnesota Satisfaction Questionnaire also showed a positive correlation with age (p = 0.035). Emotional exhaustion and depersonalization subscales of the Maslach Burnout Inventory were negatively correlated with all Minnesota Satisfaction Questionnaire subscales (p < 0.001), whereas the personal accomplishment subscale demonstrated a positive correlation with Minnesota Satisfaction Questionnaire scores (all p < 0.001). Conclusion: Higher job satisfaction among HCWs was associated with lower levels of emotional exhaustion and depersonalization and with greater perceived personal accomplishment. Enhancing job satisfaction through organizational and psychosocial support interventions may help reduce burnout and improve overall well-being among professionals working in home health care services.

Özet

Amaç: Bu çalışma ile evde sağlık hizmetleri (ESH) sunumunda görev alan sağlık çalışanlarının iş tatmini ve mesleki tükenmişliklerinin incelenmesi amaçlanmıştır. Gereç ve Yöntemler: Çalışmamız kesitsel, tanımlayıcı bir çalışmadır. Samsun ilindeki kamu hastanelerinin evde sağlık hizmetlerinde görevlendirilmiş sağlık çalışanlarına uygulanan çevrimiçi anket ile veriler toplanmıştır. Hazırlanan anketin ilk 6 sorusu katılımcıların sosyodemografik özellikleri ve görev sürelerini içermektedir, daha sonra Maslach Tükenmişlik Ölçeği ve Minesota İş Tatmin Ölçeği uygulanmıştır. Bulgular: Çalışmaya 85 kişi katılmıştır. Yaş ortalaması 35,71 ± 8,74 yıldır. Çalışmamızda cinsiyet, yaş, meslek grubu ile meslekte ve ESH’de çalışma süresinin tükenmişlik düzeyleri üzerinde anlamlı etkileri olduğu ortaya konmuştur. Yaş ile duygusal tükenme ve kişisel başarı puanlarının pozitif korelasyon gösterdiği tespit edilmiştir (sırasıyla; p=0,027, p=0,002). Minesota İş Tatmin Ölçeği alt gruplarından iç doyum puanları ile yaş pozitif korelasyon göstermekteydi (p=0,035). Maslach Tükenmişlik Ölçeğinin duygusal tükenme ve duyarsızlaşma alt grupları ile Minesota İş Doyum Ölçeğinin tüm alt grupları negatif korelasyon göstermekteydi (p<0,001). Maslach Tükenmişlik Ölçeğinin kişisel başarı alt grubu ile Minesota İş Doyum Ölçek puanlarının pozitif korelasyon gösterdiği bulundu (tümü için p<0,001). Sonuç: ESH çalışanlarının iş doyumu arttıkça duygusal tükenmişlik ve duyarsızlaşma düzeylerinin azaldığı, kişisel başarı algılarının ise yükseldiği saptanmıştır. Yapılan düzenlemeler ile bu birimde görev yapan sağlık çalışanlarının iş tatmin düzeylerinin arttırılmasının tükenmişliklerinin üzerinde olumlu etkileri olacağı söylenebilir.

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Cite This Article

Aker, E. B., Yurt, N. Ş., Kırcı, Ö., Yavuz, E. (2026). EVALUATION OF JOB SATISFACTION AND BURNOUT OF HOME HEALTH CARE WORKERS, SAMSUN PROVINCE SAMPLE. Turkish Journal of Family Medicine and Primary Care, Cilt: 20 Sayı: 1, 49–55. https://doi.org/10.21763/tjfmpc.1776533

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