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Journals / Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi / 2026 / Cilt: 16 Sayı: 31

THE MEDIATING ROLE OF PSYCHOLOGICAL CONTRACT IN THE EFFECT OF SERVANT LEADERSHIP PERCEPTION ON EMPLOYEE VOICE

HİZMETKÂR LİDERLİK ALGISININ ÇALIŞAN SESLİLİĞİ ÜZERİNDEKİ ETKİSİNDE PSİKOLOJİK SÖZLEŞMENİN ARACI ROLÜ

Emel Burak(KIRKLARELI UNIVERSITY)0000-0001-7782-9149
Cemal Zehir(YILDIZ TEKNİK ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ)0000-0003-2584-4480
Pages
324–354
Publication Date
2025-06-27
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The results were interpreted within the literature framework, and recommendations were provided.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:This study examines the mediating role of the psychological contract in the relationship between servant leadership perception and employee voice.
📊
Key Findings & Data:The research focuses on employees in the Marmara Region, with 419 volunteers selected through convenience sampling due to time and resource constraints.
💡
Conclusion & Impact:The results were interpreted within the literature framework, and recommendations were provided.
🔬Design:Araştırma Makalesi
📍Scope:Comprehensive Sample
⚙️Variables:Hizmetkâr liderlik · psikolojik sözleşme · çalışan sesliliği

Abstract

This study examines the mediating role of the psychological contract in the relationship between servant leadership perception and employee voice. The research focuses on employees in the Marmara Region, with 419 volunteers selected through convenience sampling due to time and resource constraints. A quantitative approach was used, and statistical analyses were conducted with IBM AMOS 24.0. Hypotheses developed from the literature were tested, contributing to theory and practice. Findings show that servant leadership perception and the psychological contract significantly impact employee voice. No significant relationship was found between servant leadership and the transactional contract, while a positive relationship was observed with the relational contract. Additionally, the relational contract partially mediates the relationship between servant leadership and employee voice, whereas the transactional contract has no significant mediating effect. The results were interpreted within the literature framework, and recommendations were provided.

Özet

Bu çalışma, hizmetkâr liderlik algısının çalışan sesliliğine etkisinde psikolojik sözleşmenin aracılık rolünü incelemektedir. Marmara Bölgesi'nde mal ve hizmet üreten işletmelerin çalışanları araştırmanın evrenini oluştururken, zaman, erişim ve kaynak kısıtları nedeniyle kolayda örnekleme yöntemiyle 419 gönüllü çalışan seçilmiştir. Nicel yöntemle yürütülen araştırmada, istatistiksel analizler IBM AMOS 24.0 yazılımı ile gerçekleştirilmiştir. Literatür ışığında geliştirilen hipotezler test edilmiş ve hem teorik hem de uygulamaya yönelik katkılar sunulmuştur. Sonuçlar, hizmetkâr liderlik algısının ve psikolojik sözleşmenin çalışan sesliliği üzerinde anlamlı bir etkisi olduğunu göstermektedir. Hizmetkâr liderlik algısının işlemsel kontrat ile anlamlı bir ilişkisi bulunmazken, ilişkisel kontrat ile pozitif ve anlamlı bir etkisi tespit edilmiştir. Ayrıca, ilişkisel kontratın hizmetkâr liderlik ile çalışan sesliliği arasındaki ilişkide kısmi aracılık rolü üstlendiği, ancak işlemsel kontratın aracılık etkisinin olmadığı belirlenmiştir. Bulgular doğrultusunda öneriler sunulmuştur.

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Cite This Article

Burak, E., Zehir, C. (2025). THE MEDIATING ROLE OF PSYCHOLOGICAL CONTRACT IN THE EFFECT OF SERVANT LEADERSHIP PERCEPTION ON EMPLOYEE VOICE. Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Cilt: 16 Sayı: 31, 324–354. https://doi.org/10.36543/kauiibfd.2025.013

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