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Journals / Güncel Turizm Araştırmaları Dergisi / 2024 / Cilt: 8 Sayı: 2

Foreign The Working Conditions and Challenges Faced by Foreign Female SPA Therapists in Five-Star Hotels

Beş Yıldızlı Otellerde Çalışan SPA Terapisti Yabancı Kadınların Çalışma Koşulları ve Karşılaştıkları Zorluklar

Havva Gözgeç Mutlu(BANDIRMA ONYEDI EYLUL UNIVERSITY)0000-0003-3891-8960
Pages
427–444
Publication Date
2024-09-28
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

This study is expected to make a significant contribution by expanding the limited literature on foreign female workers in the tourism sector in Turkey and providing solutions to hotel managers and tourism policymakers.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:This study aims to examine the working conditions and challenges faced by foreign female workers employed as SPA therapists in five-star hotels.
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Key Findings & Data:Data were collected through face-to-face interviews with SPA therapists working in five-star hotels in the Selçuk district of İzmir between December 15, 2023, and January 15, 2024.
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Conclusion & Impact:This study is expected to make a significant contribution by expanding the limited literature on foreign female workers in the tourism sector in Turkey and providing solutions to hotel managers and tourism policymakers.
🔬Design:Araştırma Makalesi
📍Scope:2023 Verileri
⚙️Variables:Kadın · SPA Terapisti · Yabancı İşçi

Abstract

This study aims to examine the working conditions and challenges faced by foreign female workers employed as SPA therapists in five-star hotels. Additionally, it aims to identify their experiences regarding harassment, assault, discrimination, and adaptation processes. Semi-structured interviews were chosen as the primary data collection technique. Data were collected through face-to-face interviews with SPA therapists working in five-star hotels in the Selçuk district of İzmir between December 15, 2023, and January 15, 2024. The study group consists of nine foreign female workers employed as SPA therapists. According to the research findings obtained using descriptive analysis, it was determined that the majority of SPA therapist women did not receive their salaries on time, were not compensated for overtime work, and were subjected to long working hours. It was also found that the majority of participants did not struggle to adapt to a new country and did not experience mistreatment such as sexual harassment. This study is expected to make a significant contribution by expanding the limited literature on foreign female workers in the tourism sector in Turkey and providing solutions to hotel managers and tourism policymakers.

Özet

Bu çalışma, beş yıldızlı otellerde SPA terapisti olarak görev yapan yabancı kadın işçilerin çalışma koşullarını ve karşılaştıkları zorlukları incelemeyi amaçlamaktadır. Ayrıca, bu işçilerin taciz, tecavüz, ayrımcılık ve uyum süreçleriyle ilgili deneyimlerini belirlemeyi hedeflemektedir. Çalışma kapsamında, nitel araştırma yöntemlerinden biri olan yarı-yapılandırılmış görüşme tekniği, birincil veri toplama tekniği olarak tercih edilmiştir. Çalışma verileri, 15 Aralık 2023 ve 15 Ocak 2024 tarihlerinde İzmir’in Selçuk ilçesinde faaliyet gösteren beş yıldızlı otellerde çalışan SPA terapistleri ile yüz yüze görüşülerek toplanmıştır. Çalışma grubu SPA terapisti olarak görev yapan 9 yabancı kadın işçiden oluşmaktadır. Betimsel analiz yöntemi kullanılarak elde edilen araştırma bulgularına göre, SPA terapisti kadınların çoğunluğunun maaşlarının zamanında ödenmediği, fazla mesai ücretlerinin ödenmediği ve uzun çalışma sürelerine maruz kaldıkları tespit edilmiştir. Katılımcıların çoğunluğunun, yeni bir ülkeye uyum sağlama konusunda zorlanmadıkları ve cinsel taciz gibi kötü muamelelere maruz kalmadıkları belirlenmiştir. Bu çalışmanın, yabancı işçi kadınlarla ilgili sınırlı literatürü genişletme, otel yöneticilerine ve turizm politika yapıcılara çözüm önerileri sunma açısından önemli bir katkı sağlaması beklenmektedir.

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Cite This Article

Mutlu, H. G. (2024). Foreign The Working Conditions and Challenges Faced by Foreign Female SPA Therapists in Five-Star Hotels. Güncel Turizm Araştırmaları Dergisi, Cilt: 8 Sayı: 2, 427–444. https://doi.org/10.32572/guntad.1421303

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