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Journals / Journal of Transportation and Logistics / 2026 / Volume: 11 Issue: 1

Top Management’s Perspective on Organizational Trauma and Preventive Measures: A Case Study

Örgütsel Travma ve Tedbirlerine Tepe Yönetimin Bakış Açısı: Vaka Çalışması

Ülfet Uzunkoca(ISTANBUL ATLAS UNIVERSITY)0000-0001-5713-1114
Pages
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Publication Date
2026-05-15
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Findings indicate that the global and economic, legal, technological, competitive, and social environments, as well as the personal experiences of top management, influence the development of trauma-prevention measures.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Organizational trauma refers to traumatic experiences that arise when employees are exposed to or witness hazardous events in the workplace, disrupting workflow and threatening employee health.
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Key Findings & Data:These experiences may stem from external conditions such as natural disasters and economic crises, as well as internal processes like ethical issues or organizational change.
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Conclusion & Impact:Findings indicate that the global and economic, legal, technological, competitive, and social environments, as well as the personal experiences of top management, influence the development of trauma-prevention measures.
🔬Design:Research Article
📍Scope:Comprehensive Sample
⚙️Variables:Organizational trauma · employee well-being · logistics human resources

Abstract

Organizational trauma refers to traumatic experiences that arise when employees are exposed to or witness hazardous events in the workplace, disrupting workflow and threatening employee health. These experiences may stem from external conditions such as natural disasters and economic crises, as well as internal processes like ethical issues or organizational change. While the literature emphasizes the decisive role of top management in taking measures against organizational trauma, research on the factors shaping their perspectives remains limited. This study aims to examine the factors that shape top management’s preventive measures against organizational trauma. The logistics sector was selected as the research context due to its continuous operations during crises such as pandemics and earthquakes. Data were collected through in-depth interviews with top management, occupational health and safety records, and field observations, and analyzed using deductive qualitative content analysis. Findings indicate that the global and economic, legal, technological, competitive, and social environments, as well as the personal experiences of top management, influence the development of trauma-prevention measures. This research is expected to contribute to mitigating organizational trauma risks and developing more resilient organizational structures that support employee well-being.

Özet

Örgütsel travma, çalışanların işyerinde maruz kaldığı veya tanık olduğu tehlikeli olaylar sonucunda iş akışının bozulması ve çalışan sağlığının tehdit edilmesiyle ortaya çıkan travmatik deneyimlerdir. Bu deneyimler, doğal afetler, savaşlar ve ekonomik krizler gibi dışsal koşulların yanı sıra etik sorunlar ve örgütsel değişim gibi örgüt içi süreçlerden de kaynaklanabilmektedir. Travmatik olaylara maruz kalan çalışanlar, olay sonrasında çeşitli psikolojik belirtiler yaşayabilmekte; bu durum çalışan sağlığını, iş verimliliğini ve iş ilişkilerini olumsuz yönde etkileyebilmektedir. Alan yazında, örgütsel travmaya yönelik önlemlerde tepe yönetiminin belirleyici bir rol oynadığı vurgulanmakla birlikte, bu bakış açısını şekillendiren faktörleri ele alan çalışmalar sınırlıdır. Bu çalışma, tepe yönetiminin örgütsel travmaya yönelik önleyici tedbirleri hangi faktörler doğrultusunda şekillendirdiğini incelemeyi amaçlamaktadır. Lojistik sektörü, pandemi, deprem ve benzeri kriz dönemlerinde faaliyetlerini kesintisiz sürdürmesi nedeniyle araştırma bağlamı olarak seçilmiştir. Veriler, şirketin tepe yönetimiyle yapılan derinlemesine görüşmeler, iş sağlığı ve güvenliği kayıtları ve saha gözlemleri aracılığıyla toplanmış; tümdengelimsel nitel içerik analizi yöntemiyle analiz edilmiştir. Bulgular, küresel ve ekonomik çevre, yasal çevre, teknolojik çevre, rekabetçi ve sosyal çevre ile tepe yönetiminin deneyimlerinin travma önleyici tedbirlerin şekillenmesinde etkili olduğunu göstermektedir. Araştırmanın, örgütsel travma riskinin azaltılmasına ve çalışan iyi oluşunu destekleyen daha dirençli örgütsel yapıların geliştirilmesine katkı sağlaması beklenmektedir.

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Cite This Article

Uzunkoca, Ü. (2026). Top Management’s Perspective on Organizational Trauma and Preventive Measures: A Case Study. Journal of Transportation and Logistics, Volume: 11 Issue: 1. https://doi.org/10.26650/JTL.2026.1548888

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