INTEGRATING INTERNET OF THINGS (IoT) INTO ENTERPRISES: SOCIO-TECHNICAL ISSUES AND GUIDELINES

Abstract

Internet of Things (IoT) devices are cyber-physical devices that can operate in any context by its sensing, communicating and processing capability. The increase in the use of IoT devices and internet of things started to revolutionize our daily life. Use of IoT devices in enterprises may help increase business effectiveness. However, organizations face many challenges in integration of these devices into the legacy ecosystems. In this study, we conducted a broad literature review to identify the socio-technical issues related to integrating IoT into enterprise information systems. We provide guidelines, strategies, and best practices for IT staff and managers to integrate IoT devices into the enterprise information systems successfully.Keywords: Internet of Things, IoT, Business Processes, Enterprise Information Systems, Management of Information Systems