Dergiler / Journal of Global Tourism and Technology Research / 2022 / Cilt: 3 - Sayı: 1
The Mediating Role Of Psychological Empowerment On The Relationship Between Innovative Work Behavior and Transformational Leadership in Food and Beverage Employees: A Research Of Five Star Hotels in Antalya
- Sayfa
- 68–83
- DOI
- —
Özet
In today's changing consumer demands and increasing quality expectations increase the importance of innovative work behavior. Innovative work behaviors of employees are affected by many factors. The aim of this study is to examine the effect of transformational leader on innovative work behavior and mediating role of psychological empowerment. The research was carried out with survey method on 700 employees who work in food and beverage departments of five stars hotel establishments operating in Antalya. As a result of the study, it was found that transformational leader had an effect on innovative work behaviors and psychological empowerment had a mediating role in this interaction.
Abstract
In today's changing consumer demands and increasing quality expectations increase the importance of innovative work behavior. Innovative work behaviors of employees are affected by many factors. The aim of this study is to examine the effect of transformational leader on innovative work behavior and mediating role of psychological empowerment. The research was carried out with survey method on 700 employees who work in food and beverage departments of five stars hotel establishments operating in Antalya. As a result of the study, it was found that transformational leader had an effect on innovative work behaviors and psychological empowerment had a mediating role in this interaction.