The Relationship Between Parents' Perceptionsof Family-Centered Care and Their Health CareSatisfaction

Abstract

Aim: This study was conducted to determine the relationship between the perceptions of parents whosechildren are hospitalized about family-centered care provided in the hospital and their health care satisfactionand the factors affecting them. Methods: This descriptive study was conducted with parents (n=169) of children who were hospitalized in auniversity hospital in Turkey between May and July 2019. Data were collected with "Child and FamilyInformation Form", "Family-Centered Care Scale" and "PedsQL Health Care Satisfaction Scale". Data wereanalyzed with descriptive statistics, Mann Whitney U, and Spearman correlation tests.Results: The mean age of the children was 6.86±5.63, 51.5% were male, 56.2% were hospitalized before and88.2% of parents received information about the care and treatment of their children. There was a positivecorrelation between the parents¶ Famil-Centered Care Scale and PedsQL Health Care Satisfaction Scalescores and between the age of the children and age of the mother and the PedsQL Health Care SatisfactionScale scores, the number of children and Family-Centered Care Scale scores of parents. A statisticallysignificant difference was found between the child's previous hospitalization and median scores of the Family Centered Care Scale, and between whether parents receive information about the care and treatment of theirchildren and the median scores of the PedsQL Health Care Satisfaction Scale.Conclusion: In this study, as the family-centered care that parents expect was met, their health caresatisfaction increased. As the age of children and mothers increased, parents' health care satisfactionincreased. Health care satisfaction of parents who received information about treatment and care was foundhigher.