ISO 14001 YÖNETİM SİSTEMİNİN UYGULANMASINDAN KAZANILAN FAYDALAR: BİR LİTERATÜR İNCELEMESİ

BENEFITS FROM THE IMPLEMENTATION OF THE ISO 14001 MANAGEMENT SYSTEM: A LITERATURE REVIEW

Özet

Purpose: The purpose of this paper is to determine the similarities and differences between theISO 14001 yönetim sisteminin uygulanmasından elde edilen birçok fayda mevcuttur. Bu faydalar farklı araştırmacılar tarafından yapılan çalışmalarda tespit edilmiştir. Bu faydaları derlemek için literatür incelemesi yapılırken, ScienceDirect, ABI/Inform ve Emerald veri tabanlarında bulunan ve ISO 14001 standardının uygulanmasından elde edilen faydalara odaklanan makaleler taranmıştır. Findings: The paper identifies 82 articles about ISO 9001 and 29 about ISO 14001. AlthoughÇalışmada, ISO 14001 ile ilgili 20 makale incelenmiştir. some differences can be observed between the benefits considered by ISO 9001 and 14001,The review suggests 13 benefits asYapılan inceleme, bilim adamları tarafından en çok analiz edilen 13 adet faydayı ortaya koymaktadır. the most usually analyzed (including environmental performance for the case of the ISO 14001Standardın operasyonel ve müşteri memnuniyeti konularında net faydaları olduğu açıkça görülmektedir. Ancak people and customer results and that the effects on financial performance are inconclusive.finansal performans üzerindeki etkileri belirsizdir. Limitations/implications: One limitation of this paper is that the works identified areIn addition, other key words could be included inAyrıca, gelecek çalışmalarda; future studies such as operational, market, quality, financial performance, and customeroperasyonel, piyasa, kalite, finansal performans ve müşteri memnuniyeti gibi diğer anahtar kelimeler bu araştırmayı genişletmek amacıyla kullanılabilir.satisfaction in order to expand this search. Originality/Value: The main contribution is that the paper identifies the literature gap andÇalışmanın ana katkısı, literatür boşluğunun belirlenmesi ve future research proposals with regard to the benefits of the ISO 9001 and ISO 14001 standards.ISO 14001 yönetim sisteminin yararları konusunda gelecekte yapılacak araştırmalara zemin hazırlamaktır.

Abstract

There are many benefits derived from the implementation of the ISO 14001 management system. These benefits were determined by studies conducted by different researchers. The paper reviews the literature using an electronic search in the ScienceDirect, ABI/Inform, Emerald databases to identify papers focusing on the adoption of the ISO 14001 standard and the benefits derived from implementing it. The paper identifies 20 articles about ISO 14001. The review suggests 13 benefits as the most usually analyzed by scholars. It is suggested that standard has clear benefits on operational and customer satisfaction and that the effects on financial performance are inconclusive. In addition, other key words could be included in future studies such as operational, market, quality, financial performance, and customer satisfaction in order to expand this search. The main contribution is that the paper identifies the literature gap and future research proposals with regard to the benefits of the ISO 14001 standards.