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Dergiler / BİLTÜRK Ekonomi ve İlişkili Çalışmalar Dergisi / 2020 / Cilt: 2 - Sayı: 4

Dimensions of Vehicle Quality: Scale Development Study

Bülent YILDIZ
Ertuğrul ÇAVDAR
Sayfa
500–522
Yayın Tarihi
2020-10-22
DOI
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⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

The gap between vehicle quality importance level and current vehicle status scores was greatest in the dimension “high-endness,” followed by serviceability, reliability, comfort, price, key features, user-friendliness, perceived quality, and “aesthetics.”

📌 3 Maddede Bu Makale

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Amaç & Hipotez:The aim of this study was to develop a scale to evaluate vehicle quality (cars and light commercial vehicles).
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Temel Bulgular & Veri:The sample consisted of 561 automobile owners.
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Sonuç & Katkı:The gap between vehicle quality importance level and current vehicle status scores was greatest in the dimension “high-endness,” followed by serviceability, reliability, comfort, price, key features, user-friendliness, perceived quality, and “aesthetics.”
🔬Tür:Uygulamalı Anket & Alan Araştırması
📍Kapsam:Genişletilmiş Akademik Örneklem
⚙️Değişkenler:Vehicle quality · Quality Dimensions · Quality

Özet

The aim of this study was to develop a scale to evaluate vehicle quality (cars and light commercial vehicles). The study also compared owners’ assessment of the current status of their vehicles with the level of importance they assigned to the dimensions of vehicle quality. The sample consisted of 561 automobile owners. Data were collected using a questionnaire. Analysis revealed nine dimensions; reliability, user-friendliness, serviceability, performance, high-endness, aesthetics, perceived quality, comfort, and price. The gap between vehicle quality importance level and current vehicle status scores was greatest in the dimension “high-endness,” followed by serviceability, reliability, comfort, price, key features, user-friendliness, perceived quality, and “aesthetics.”

Abstract

The aim of this study was to develop a scale to evaluate vehicle quality (cars and light commercial vehicles). The study also compared owners’ assessment of the current status of their vehicles with the level of importance they assigned to the dimensions of vehicle quality. The sample consisted of 561 automobile owners. Data were collected using a questionnaire. Analysis revealed nine dimensions; reliability, user-friendliness, serviceability, performance, high-endness, aesthetics, perceived quality, comfort, and price. The gap between vehicle quality importance level and current vehicle status scores was greatest in the dimension “high-endness,” followed by serviceability, reliability, comfort, price, key features, user-friendliness, perceived quality, and “aesthetics.”

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Bu Makaleye Atıf Yap

YILDIZ, B., ÇAVDAR, E. (2020). Dimensions of Vehicle Quality: Scale Development Study. BİLTÜRK Ekonomi ve İlişkili Çalışmalar Dergisi, Cilt: 2 - Sayı: 4, 500–522. https://ajindex.com/articles/78794

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Kaynakça (14)

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